Hotel Sirenetta

We were brought here when our flight was delayed. Pretty comfortable. Decent breakfast.

Fantastic hotel right on the sea front. Rooms great size and cleaned every single day (fresh towels etc) Good AC in room (we had a Quadruple room - double bed and two single beds with balcony facing the pool and sea / mountains). Staff were amazing and extremely helpful throughout our 7 night stay. We arrived very late - no problem, as they were expecting this / we left very late and again no problem in storing our luggage up to 7pm in the evening. Housekeeping girls were great / welcoming and helpful working tirelessly. Great large pool , lovely and warm with lots of loungers and parasols. And outside bar. Great breakfast with choices of: Scrambled Egg, hard boiled eggs, frankfurters, bacon, toast, bread rolls, salami, cheeses, yogurts, biscuits, fruit, juices, lots of cakes selections and lovely coffee etc. In all - absolutely wonderful hotel and with this great location - and able to book beach loungers and even beach hut, it was ideal for our family holiday. Nothing negative to say only loads of positives. Ignore the whining and moaning guests that give bad reviews as they possibly never get out much and want to enjoy a Sicilian holiday.

Stayed here for 1 night after a few days in Marsala. Rooms good size with beautiful view of the mountains. Pool was nice and relaxing. Despite the bar being closed the staff were more than happy to get you drinks. Special thank you to Jessica who was lovely to deal with and provided excellent customer service. Would definitely return.

The worst hotel we have ever stayed in. The breakfast was bad. Not much to choose from besides sweets and cakes. The hotel was a couple of times closed due to events, which apparently were more important than their own hotel guests. The staff was very unfriendly. While checking out they wanted to force us to pay double for the hotel room eventhough it was paid through booking.com prior arrival. When we tried to explain that, they got mad and denied it without even checking up what we said. After we said we won’t pay a second time, they checked it up and indeed saw that we already have paid it.