Former grand hotel in a partially dilapidated state today. Park and exterior facade mostly neglected. Insufficient quality of communication from hotel staff. For example, no information was provided in advance that swimming caps must be worn in the outdoor pool. Then the pool attendant rudely reprimands the guest in the pool with a whistle. In the dining room the staff only talk to Italian guests and exude unprofessional hostility. Buffet at breakfast unhygienic and not worthy of 4 stars. Entertainment program at the pool is way too loud.
Baglio Basile Hotel
Address: Ss 115 Km 43, 200Availability
Description
Facilities
Reviews
Gaspare behind the bar was so friendly and helpful at all times. His cocktail making skills are remarkable and he always made wonderful "surprises" for us!. He took the time every day to greet and acknowledge us, we really appreciated that. His bar staff, Annmarie and others were also very friendly and professional ☺️. Thank you Gaspare for taking the time to be so warm and friendly to these 2 Irish Travellers 🙏☺️
The room was large, clean and comfortable. A little “end of season “ tired. No tea or coffee making facilities in the room, but a very efficient little fridge. The staff who had limited English ( and we had limited Italian )were very friendly and helpful, especially Salvatore C, who gave us an Italian lesson most evenings! The food was plentiful and well prepared. Our only real complaint was of a lack of information, no info folders in the room, the hotel was so large with many function rooms- a map would have been useful, and also local attractions. The pool was lovely and “refreshing”!!!
Gorgeous property! Wonderful staff! Family friendly pool area. Horrible food options. Loud music/ entertainment right below sleeping rooms instead of many other beautiful areas they could have used!
It's a very nice hotel but they can do much better. I think the best times of this hotel is gone. There is animation for the kids which is positive. The swimming pool is nice but why the hell are they playing loud music or DJ. I thought it was a relaxing spa hotel. Nothing relaxed about it. Too many people, not relaxing at all during our stay. I'm glad it was only for one night. Also breakfast was terrible. A lot of people on a small place, food was less then average.
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