I booked a taxi for 3:30 am. Taxi was already paid. No one came and we were with children. It was an terrible experience. They said that the taxi driver took the wrong people but how can this happen if my name was suppose to be in the board? End of the story, we had to take another taxi from the airport because no one answered the telephone they gave me.
The driver had arrived however did not identity himself to us for 20mins as he had a few cigarettes before he turned and called our names. It is only a small airport and the transfer took 9 mins if that. The air con was put on in the car, however I would not call the car brand new either. But it did transfer us to our hotel. I had contacted the WhatsApp telephone number and advised then that we were waiting and they did get back in touch to say the driver was there, he was however more interested in getting his cigarette break
Waiting with name card just outside terminal, helped with suitcases, nice smooth journey to destination 5*
They collected the fee for the airport transfer and when the flight was delayed, Ahmed told me that I would have to make a new reservation, and pay a second time. They did that even after I contacted them immediately to let them know about the anticipated delay. For a travel service company, it is a bit surprising that they cannot accomodate schedule changes, such as a delayed flight. Even if they do not want to accommodate routine travel schedule changes, they should at least impose a cancellation charge. Instead, they just kept the entire amount I paid, and I got no service for it.
The communication was difficult at first, and I was concerned. However, I was picked up promptly at the designated place and time. They do not respond via Viator, only through What’s up. I am using them again for my next taxi ride around Egypt.
Driver never showed up and the number to call was closed. We had to find a taxi Not recommended. Why does forum ask for more details? Could not reach viator
Good communication after booking, driver was waiting for us when we arrived, friendly helpful driver, very good service .
Efficient service. Would use this taxi service again. Driver was friendly and informstive. Nice shuttle bus for the 3 of us.
Excellent service, our arrival time was delayed and the driver was waiting for us to take us all to the hotel. Many thanks for the stress free experience.
Excellent service. Easy booking online via Trip Advisor. Good communication with the operator and reasonable price. The driver was waiting for us at the airport. Comfortable nice car and safe journey. We will definitely recommend their service and will use them again.
A very good experience ! Reliable 100 % The driver come to the airport and dropped us at the hotel. I recommend this firm . Thank you
Excellent transfer, friendly informative driver. Reasonable price would recommend without hesitation and will be using again.
Yasser, the manager of the drivers was super helpful, always making contact to check if everything is ok, to make sure everything is on schedule. The drivers were also friendly. When we come back to Egypt, we will definitely make all of our transfers with them.
The service was excellent. The car was waiting for us on time and it was very clean. The driver was professional and polite.
Profesional and kind driver with a new clean car. All these for a good price. Highly recommend. Excellent
Very exellaent company Good employee Good toures Good trip All thing is very exellaent Funy and clean and just in time
Wonderful experience. Received a message from the representative before our flight departed to confirm our trip which put me at ease. Driver was so friendly, arrived on time and even stopped to get us bottled waters on the way to our resort!
Excellent service in sharm el sheikh and very good prices we booked with them airport transfer from sharm el sheikh airport to hilton hotel the driver was on time even after the flight delay and they tracked the flight and the driver came at the new arrival ltime without charging us any extra money ! They offered us some day tours in sharm and we booked with them private car to ras mohammed national park half day was really excellent very well organized even for my italian friends enjoyed alot and our guide ahmed he speaks italian very good we would like to thank him alot :) And we booked overnight trip to cairo from sharm el sheikh and they suggested cozy hotel/guest house in local area they view from the room facing the sphinx and the pyramids ! Absolutely amazing ! And was very cheap cozy hotel included in the program and they offered us to upgrade the lunch to local food BBQ kebab and kofta and really was great idea to my italian and german friends to try the egyptian food ! We book full day trip to st.catherine and dahab absolutely recommend ! And we booked through them 4 days in luxor was lovely specially our tour guide Egyptologist (german and english ) mohammed kamal :))) unforgettable experience in luxor :)))) Finally i'd like to thank ahmed hussien for his great recommendations and his company lovely team they were very helpful and very friendly See yoy soon in the summer in the western desert tour ;)))
Everything was perfect. Thank you. The driver is friendly, punctual and wore the Yvhild with agreed names.
Nobody showed up. Standing in blazing sun from 17:00 to 1745 hours back in departure hall is not allowed. But not a cab in sight. It sucks. Some 5 confirmation in days before departure but no taxi. Then bus Tui was already gone could still be ripped off by self-arranged taxi. In short. -NOT. DO
Très bonne expérience . Le chauffeur nous attendait à la sortie avec un panneau à notre nom . Merci pour ce transfert . Je recommande
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