I had an issue with my flight and had to change the pickup time. All it took was a quick message to the company to make he change. The driver was very prompt at the new time and got me to the correct location at the departure gates. Couldn’t have been better.
About Activity
What's Included
Includes
- Private transport by an air-conditioned vehicle
- 1 suit case and 1 carry-on bag each passenger are free of charge
- Personal meet-and-greet service
Excludes
- Excess luggage charges (15USD/suitcarse)
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
We provide Saloon, MPV, Mini Van, Coach base on the number of passengers. Everyone can bring 1 big suitcase and 1 carryon bag.
Our airport guide will hold your name board waiting for you at arrival hall.
Please notify the operator in advance if you have any oversize luggage or special requests; please write down it in the booking confirmation.
Language Offered
Additional Info
Cancellation Policy
Reviews
This is the only way I would travel to China. It took the stress out of everything. I felt safe the whole trip.
Excellent service, on time and precise... the only issue is that driver did not speak English for any questions, but nothing to do with service
Clean car. Driver was on time. The entire experience was seamless and given that navigating China is difficult if you don't know the Chinese language. No apps in English for ride shares. Viator was vital on this trip, and it all worked out well.
The driver is punctual and friendly, safe driving too. The car is spacious and comfortable. Will book again if going to Shanghai again :)
Viator met us with sign as promised and has speedy and safe drive (2 people an luggage) to hotel; very nice driver and clean cool car
<p>Perfection !! .... On time, held up a large sign with my name. Great driver, could not ask for more.</p>
<p>worked great, convenience is important when you come off an international flight get through customs and want to just get to your hotel.</p>
<p>Overall good<br/> Driver did not speak English - making it difficult to ensure we were at right terminal for drop off. <br/> Confirmation somewhat difficult—took a couple of calls.</p>
<p>Driver pick up was excellent. A suggestion for improvement would be rather than just a local phone number as a contact to arrange pick up at the hotel where English is not spoken, use an e-mail option to arrange for time of hotel pick up.</p>
<p>Driver was on time and pick up was flawless. Might question the English speaking skills a little but not a real issue.</p>
<p>Great service and friendly and helpful Driver. Did not speak much English but did the transfer very well.</p>
<p>Our driver arrived at the hotel 15 minutes early, bustled us and our luggage into the lovely vehicle and off to the airport. Even though we were right during the early morning rush hour traffic we had nearly clear sailing to the airport from the hotel. Driver was gracious and professional. Fresh new bottles of water were at our seats as well. It was such a relief to see our driver be right on time and no issues in getting to the airport some 40 plus miles away. I trust Viator to see that we have great tour operators.</p>
<p>Great service and on time for the hotel pick up which is very convenient. Again a smooth ride of one hour back to the airport, the easiest way and most reasonably priced transfer available. They use nice cars!!</p>
<p>Excellent service when the driver shows up ....but even when you are arriving with a delayed flight they will make arrangements to come and pick you up!!<br/> Great smooth ride into town past all the incredible new developments in the Pudong area, a quick 50 minute ride to the center of town!</p>
<p>good ! At first the driver was not on sight but after some minutes he came.</p>
<p>Driver not there when we arrived. Another kind driver rang for us to chase him up. It took two phone calls. He did arrive and all fine after that.</p>
<p>Realmente muito prático utilizar esse meio de transporte. Como chegamos de madrugada, o metrô não funciona e tudo é longe em Shangai, o ideal é tomar um transfer. O motorista foi muito simpático e prestativo.</p>
Monday through Friday 9 am to 7 pm EST
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