Shanghai Baoshan Cruise Port To Pudong Airport :Private Transfer Service

Could not recommend this transfer company anymore higher. They coordinated the pick up of my elderly parents, even going above what was requested so my mother didn’t have to walk to another terminal. Fantastic customer service, value for money, driver was great. 5 stars all the way.

Excellent service, great communication , great organization , great all !!! we can only thank you warmly and recommend you.

I received continual emails asking to confirm passenger numbers and pick off and drop off points, for which I responded to multiple times from 5 days not, 4 days notice and at other stages. I informed them it was for four people from Boashan international ferry terminal to Pudong Airport outside terminal 2 as we were staying for 7 hours at Aerotel Hotel. I even shared that 2 people were on a flight to melbourne and 2 others were on a flight to Sydney. Provided flight details and even our hotel booking details several times. You ended up charging us for two vehicles for 8 people and refuse to refund one vehicle. I have so many email threads with date and time stamps showing all the information provided. WILL NEVER use your company EVER again and I work for a large company and already informed my company CEO, who has flagged our travel booking team to remove your car company as a provider. The gentleman that picked us up, even walked off on us at the hectic terminal and we lost him temporarily. Even after several emails clearly stating where to drop us off, the driver asked us where we needed to be dropped off at airport., I guess no need to provide detailed information if driver has no idea. AVOID this service at all costs.

On a recent trip to china we had 5 separate booking with Mr Orange Transfers and Tours, from airports, hotels, train stations and shanghai cruise terminal. From the communication of the pick-up location instructions / meeting point to the driver and vehicle details including pictures the day prior. Everything was perfect and couldn't fault the service. The cars were all clean and tidy and all the drivers were friendly and professional. I wouldn't hesitate to recommend using Mr Orange Transfers and Tours

The service was prompt, excellent driver, car was great, clean, friendly, professional, efficient service great customer service

I have recently had an amazing experience using Orange Transfers and would highly recommend them for anybody else needing to get around in China. I made contact with David who organised the transfer for us - he was extremely friendly and made the booking process very easy. I then had to communicate further with David as unfortunately our circumstances changed and we had to cancel a portion of the transport we had booked. David was extremely understanding, very flexible and provided us a refund for the part we were no longer going to use. The day before my transfer I was provided with a photo of the driver, a picture of the car showing its number plate and the drivers phone number. When it was time for my transfer, it was scheduled for 10am but I arrived at 9:20am and the driver was already waiting for me holding a sign with my name so he was easily identifiable. He kindly took our suitcases to the car for us and then drove us safely to our destination. I have been extremely impressed with the service provided by Orange Transfers and would not hesitate to use them again.

I really cannot recommend Mr Orange enough. In total we did 5 trips. Airport to downtown. Downtown to Disney. Disney to cruise port. Cruise port to downtown. Downtown to airport. It took all of the hassle out of our transport worries as our party was 4 adults and 4 cases. The communication from pre trip, night before and day of pickup were absolutely superb. Very fast to respond. Accommodated a last minute pickup time change. Drivers were prompt and helpful and always on time. Easy to find with the Mr Orange sign. Driving style was great (unlike the local taxi we took). The cars were clean and modern. 5* service 5* review

I used this service from Baoshan Cruise Terminal to Pudong Airport. Good communication before arrival. The driver was very kindness and the taxi was clean. We would like to use them again.

Brian and his team were very detailed in his instructions as to where, when and who our driver is. He prepaid for our visit to Yu Gardens, to save time as we didnt have a full day to tour. Our driver Mr Yuang was waiting for us as we disembarked from the cruise ship, Spectrum of the Seas. He made sure we were able to visit, the highlights of Shanghai and get us to the airport on time. We are senior citizens. Thank you for taking good care of us. We highly recommend using Mr. Orange!

Since I booked this transfer service, they sent me a message me on whatapp right away and unfortunately I had to cancel it but they were very professional about it and refunded me very quickly. I really appreciate honest company like this especially when you are traveling in developing country. I highly recomend this company's service!!

Unfortunately we had to cancel our booking as we are unable to take our cruise from Shanghai due to the Coronavirus outbreak. Both the original booking and the subsequent cancellation were handled very professionally. The refund was received the same day we requested it! Sophia was very helpful. Thank you Mr Orange 🍊

We managed to disembark from the Cruise Ship an hour earlier than our scheduled pick up arranged with Mr Orange. I texted my contact and was told, no problem, the driver would be there in 15 minutes!! A very nice young man arrived displaying our name on a board, then helped with our luggage to the waiting vehicle which was very close to the terminal. It was very clean and the trip went very smoothly to the airport. At the airport, he help unload our luggage. We were very, very impressed and thoroughly recommend this company, The young lady I dealt with (Sophia) was friendly and very efficient. By the end of our journey, I felt like a "friend".

Fantastic service from email enquiry response, booking, driver turning up promptly and drop off. It is nice that they have 2 hour window for pick up which decreases anxiety if immigration is delayed. Will definitely use them again.

Was very helpful when I was booking the transport. Was kind enough to answer my questions/ concerns. Email communications were good. Unfortunately due to weather, was not able to do the cruise, and had to cancel. Would still book with them in the future. Highly recommend.

We had a tight connection, and were unsure of the process timing for off-boarding from our cruise .... so we booked a car to make the connection Our Driver (David Yang) was waiting and ready for us - he met us at the passenger exit and guided us to the car parking, and then drove us safely and smoothly to the airport This was a great service and totally de-stressed the connection for us Would recommend and use Mr Orange to anyone in need!! Thanks M

Mr Orange did our transfer on 14th June 2018 , we were very happy with his service he had great communication and driver was on time . Van was perfect for the 4 adults and luggage we had.

driver was waiting for us even though it took an eternity for us to clear, and he was great. got us to the airport in quick time and helped us with the bags and took us inside the terminal to the departure area. very friendly and helpful

Excellent service beforehand with booking, nothing was too much trouble. Our Driver was waiting as advised with sign on exit from cruise terminal. Vehicle was exceptionally clean and comfortable and driver was safe and helpful with information via mobile app to advise in English our expected arrival etc.

Mr Orange picked four of us up at Boashan Cruise Terminal and transferred us to the Pudong Airport. Although there was a small problem at pickup we were very happy with Mr Orange the driver was very nice the car was very new and also very clean. The price for four of us was very good. I would certainly recommend Mr Orange Transfers