Est Rae
The hotel is clean and comfortable. Close to most of the attractions we wanted to see. Breakfast was amazing with lots of varieties.
The Eton Hotel Shanghai
Address: 535 Pudong Avenue, Pudong New Area Guest Rating: 4.2
Availability
Description
At The Eton Hotel Shanghai, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Eton Hotel Shanghai. Desire to unwind? Make the most of your visit at The Eton Hotel Shanghai with accessible amenities such as daily housekeeping.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and blackout curtains to ensure your comfort and convenience.A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at The Eton Hotel Shanghai, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At The Eton Hotel Shanghai, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
Erkan Y
Acceptable hotel near Shanghai's financial district. Price-performance ratio is okay for the location and the room outlook. However, the hotel is getting old, so carpets and furniture are now very dirty and worn. Cleaning service does not always adhere to the "do not disturb" note on the door. For a short and budget friendly trip okay, otherwise no 4-star standard.
DARIA FEV
Unfortunately, a shopping bag containing a black bodysuit disappeared from our room during our stay. Because my friend and I had done a lot of shopping in Shanghai, we had several shopping bags in the room. One of those bags went missing. Thankfully, it only contained a bodysuit worth about $50 and not something much more valuable, such as jewelry. I believe this was likely a human error rather than intentional theft, as the item was small and lightweight and may have been accidentally discarded during housekeeping. What upset me most was the response from the hotel staff. When I reported the issue, one of the male receptionists was smiling while I was explaining the situation, which felt dismissive and inappropriate. In contrast, the female receptionists were consistently kind, professional, and helpful, and they treated us with respect as guests. As someone who works in the hospitality industry at a Michelin-starred restaurant, I expected a higher level of service and accountability. I provided receipts for the missing item, and the hotel was able to verify that I had returned to the room with the shopping bag. Despite this, my claim was rejected, and it was suggested that I had either lost the item myself or simply failed to find it in the room. The bodysuit was worth only $50, so this was never about the money. After paying a significant amount for a 14-night stay, I expected a more professional and guest-focused response from a high-end hotel. I have never felt this unsafe or unsupported in a hotel before.
Jimin Kim
Customer service is the most appalling i’ve ever experienced. Haven’t responded to any emails i’ve sent, hung up on me and were incredibly rude when trying to change the dates for a room. Disgusting service
Annie
Loved this hotel so much! Everything, from the service to the room quality to the location was incredible! The hotel is 50 meters max from the subway station, which can take you to the bund + Nanjing Road + Yu Garden within 10 minutes. The room layout was also super functional -- although it was small, which is understandable since its Shanghai, which has some of the highest real estate prices in the world, it was able to fit a bathtub, a shower stall, and even had blinds and a TV in the bathroom! Only criticism is that the gym closes a bit early -- I wanted to get a workout in at 7 pm, and couldn't go inside (hence the 4 in stead of 5 star review).
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info@amazejourney.com