Renaissance Shanghai Pudong Hotel

Worst hotel ever stayed, avoid at all expenses !! Wrong room given to me, faulty air cond, ride front desk, no customer service at all. the most screw up renaissance ever !!

The air conditioned of the room is broken and they took 24 hours to change the room, it was 26.5 C the temperature of the room. I went to the hotel bar, ordered a draft beer and a club sandwich, the draft beer was estragada and the club sandwich completely cold, it took almost 1 hour to bring and when it arrived was completely cold, a disaster stay, the worst hotel I already stayed in Shanghai.

1-Star Review: Cheap, Stingy – Avoid This Hotel! I’ve stayed in different hotels all over the world, from budget chains to five-star luxury resorts, and I’ve never encountered a place as ridiculously stingy as this one. As a Gold Member of this hotel, I expected at least basic courtesy—but no. This hotel charges ¥10 PER PAGE for printing! Even Holiday Inn offer free printing, but apparently, this place is so cheap they’ll nickel-and-dime guests over a few sheets of paper. When I politely asked the concierge to waive the fee (like every other decent hotel does), they refused. I demanded to speak to the manager but I was told the manager was too busy to deal with a simple request. I was told to wait for him for 15 mins and he would come to explain why they always charge for printing. I was unwell and said I didn’t have time to wait and I’d just write a review. They said fine. It’s not just about the money; it’s the principle. If they’re this petty over printing, imagine how they’ll cut corners elsewhere. I hate to say it, but this hotel embodies the worst kind of penny-pinching. They’d rather squeeze every last cent out of guests than provide even the smallest courtesy. Pathetic. I hate to say it, but the ‘cheap Shanghainese’ stereotype? This hotel is doing its best to prove it right. Charging guests ¥10 per page for printing—when even roadside hostels offer it for free—is next-level stinginess. I’ve stayed in budget dumps with more class. At this point, it’s not a stereotype; it’s a business model. Save yourself the frustration—stay anywhere else.

Hotel is about half way from the downtown to the convention centre. I like walking so that suited me fine to walk 30min to the convention centre. It’s pleasant walk through a big park. The downtown is a bit further and mainly walking on major roads so interesting but not as pleasant. All in all I’d say the hotel is a bit dated and needs a refurb. It’s also what I’d call more Chinese in feel. If you’ve ever want all you’d expect in a western 5 star then I’d suggest staying in downtown proper. The breakfast is fine with a lot of western and Chinese and Indian options. I have no complaints - it was clean and did it job.