Nice hotel, big rooms and great breakfast. Will return next time I’m in Shanghai for work
Hyatt Regency Chongming
Address: Lane 799chenjia TownAvailability
Description
Facilities
Reviews
Business ❘ Solo 1. Room Temperature:The AC could not maintain a comfortable temperature, and ineffective communication regarding adjustments worsened the situation. 2. Smoke Odor: Despite multiple calls, there was no immediate action taken to address the issue of smoke smell, which impacted the stay. 3. Breakfast Quality: The breakfast buffet offered food that appeared to be leftovers, lacking freshness and timely replenishment, which failed to meet expectations. 4. All of this made worse by the hotels lack of action and response to asking for a discount due to the two days of not getting the temperature adjusted. They admitted they can't get the room cooled and offered an upgrade upon next stay - REALLY Rooms1.0Service1.0Location3.0 RoomsRoom Temperature:The AC could not maintain a comfortable temperature, and ineffective communication regarding adjustments worsened the situation. Smoke Odor: Despite multiple calls, there was no immediate action taken to address the issue of smoke smell, which impacted the stay. Food & drinksBreakfast Quality: The breakfast buffet offered food that appeared to be leftovers, lacking freshness and timely replenishment, which failed to meet expectations. Noteworthy detailsAll of this made worse by the hotels lack of action and response to asking for a discount due to the two days of not getting the temperature adjusted. They admitted they can't get the room cooled and offered an upgrade upon next stay - REALLY
Was a good experience living here for 1 week. The lobby guy Jackness and his team were very helpful and they can speak english as well as the hotel receptionists. The hotel is attached to a mall named Hopson One and also outside of the mall is a nearby train station… good for me as a tourists. The mall only provided non halal restaurants, but luckily there is a sushi stall that can satisfy my hunger. Not much can eat at the hotel breakfast - most non halal, so we could only have the cereals. Overall experience the service is a top notch.
The swimming pool, room service and location is good for me. However I am disappointed by the breakfast team. When dining in for breakfast, the utensiles are often not being replaced quick enough for new customers. But that's alright. I am mostly disappointed by the take away breakfast that they prepared for me when I need to leave at 6am. 2 pieces of fruits,2 boiled eggs and 3 pieces of bread with nothing..really?
My husband attended a conference at Fudan University and we stayed at the Hyatt Wujiaochang. If you take the subway line 10 to the hotel, take exit 5. It is a bit of a walk from the exit to the hotel. The room is clean and well set up. Powerful shower. Breakfast includes stations for freshly prepared potstickers, noodles, Chinese fritters...etc. What I would like to highlight is the surprisingly high quality of the food at the lounge. There is a good variety of Chinese and Western entrees (plus vegetarian sushi). The fruit juices are refreshing and the desserts well made: the opera cakes and mango mousse are most authentic. We had various queries and special requests. The reservations team was responsive and efficient. Concierge was also very helpful with taxi hailing, and package deliveries and returns. There are endless number of shops and food outlets within walking distance of the hotel. Highly recommended.
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