Hotel Mercer Sevilla 5 Gl

Everything about our stay was incredible. The service was so good, rooms were amazingly appointed, breakfast was delicious, I could go on!

TLDR: great location. Risk of unclean rooms with faulty construction. Insufficient staffing. For the money, better option elsewhere. First, the hotel has construction issues. Shower doesn’t drain properly in one of the rooms that I stayed in. So the shower floor feels slimy and with some rooms showing black mold in various corners. Other rooms don’t have proper heating. In winter it will not go above 21 degrees celcius, especially 1st level rooms that are tucked away in some corner with no direct sunlight. The condition is worsened by all marble/tile flooring in some rooms that keep the rooms even colder. Make sure the floor is hardwood if you must risk staying here. The only way to keep warm is with a portable heater which is an eyesore for $400/night. The hotel looks nice on surface, but you’ll notice wobbly bath tubs and broken faucet handles as well - it is not maintained well. The staff are nice, and they mean well including the head of concierge. But many are inexperienced to handle complicated situations compared to your other high end properties from global chains. Don’t be fooled into paying for fake fancy/luxury. Can’t claim being a 5 star hotel if it can’t get basics right.

The hotel was a lovely experience in Sevilla, and the staff went out of their way to help. The breakfast was delicious and rooms very spacious and clean. The design is lovely. It would be nice to have a small gym area, but the pool looks lovely if it had been warmer out!

Had a perfect stay at Mercer Hotel Sevilla! The hotel is stunning, the service is exceptional, and every detail is thoughtfully designed. The staff were so welcoming and made the experience unforgettable. Truly one of the best hotels in Seville!