Very communicative and punctual. I love that I didn't feel nervous or insecure about our airport pickup while traveling internationally! I love how all details were arranged months before the pickup date!
Jasmine the coordinator was awesome. Very responsive. The driver met us with no issues. I made sure to let Jasmine know asap once I knew our flight was delayed while in flight via WhatsApp. Was perfect for our family of 5 and all our luggage.
The company sent us a message ahead of time to confirm details. It was easy to communicate with them. Our driver Mr. Lee arrived on the time indicated, our request for a carseat were fulfilled. It was comfortable and relaxing trip to the airport. Mr. Lee is a great driver and graciously helped us with our bags and warmly bid us goodbye. We are happy with the service and the car that was provided. Their rate is also very reasonable.
I wholeheartedly recommend this transfer service from ICN to Seoul! It was such a relief to see a friendly, prompt driver waiting for us right outside of baggage claim. The company went above and beyond by reaching out days before our arrival to confirm travel details and share the driver's information. Our driver was patient and welcoming, greeting us with a warm smile as he helped with our luggage. The van itself was spacious, clean, and comfortable, making for a pleasant journey. The ride was smooth and quiet, allowing us to relax and even take a quick nap on the hour-long drive to our hotel. Overall, we had an exceptional experience and will definitely be using this service again in the future!
The driver was on time and we enjoyed the ride. He arrived thirty minutes early at the cruise terminal
Excellent service. I highly recommend them. You won't be disappointed. Very professional and they are on time.
The driver was on time picking us up from the airport. Our luggages fit perfectly in the van. He was very careful about his driving except very quiet.
Gajayo- Seoul private airport transport Booked a private round trip transport from Incheon to Lotte Seoul Executive Hotel. Driver was waiting for us outside the arrival doors at the airport. Driver did not speak English but was very courteous and professional. We had the same driver returning to the airport and he arrived on time to the hotel. Only recommendation is to use Large Clear Name Signs at the Airport or to have the Drivers Text with specific meeting location in crowded areas. Will recommend this company for private transport.
Efficient, no hassle, would highly recommend for group trips. Especially for folks visiting their first time and with a group - worth it.
It was raining extremely hard was so pleased we didn’t have to walk to the main area to catch a bus or train . It’s over an hours drive to the airport and this was great for the 8 of us . Our driver drove safely as well especially in the conditions
If you want an easy, friendly and professional vip airport pick up then book with this company. Our driver went over and beyond offering the best service, I didn’t have the exact address and he was able to help us to the right place and helped with our luggage. They are very prompt with responding back with any questions you have right away unlike some company’s takes days to get back, thank you Jasmine and Mr. Lee!! Definitely will book with them for all my future trips
She or He ?? Did not say one word to us!! Driving ability was good though Took over 2 hours to get to our hotel with the heavy traffic
Very professional, kind driver. Was on time and the van was clean and comfortable. East ride. Would recommend.
Visited the palace, lunch at street food, have traditional korean food with friends, learn to use subway for transportation, see Samseong mall
Driver and the coordinator was very very nice and patient with us … Took the time with everything …they were so polite , very courteous, eager to help out …answering our calls numerous times !!!
Having this transport setup both ways was a huge peace of mind. They were timely, communicated well and very accommodating when we asked for a car seat at the last moment.
Our driver was so patient and pleasant with our large group of 8. We had difficulty locating our pocket WiFi counter which delayed our departure time from the airport. Driver was excellent!!
It was a very comfortable trip with a friendly driver who was early to pick us up and get us safely to our destination on time.
Used the service round trip. Made is so easy to travel with a group of 6 including a 4 year old. Super clean vehicles. Safe drivers. Great communication. Would definitely use again.
Wow, what an experience! 🌟 I've always wanted to ride in those cool vans like I've seen in Korean TV shows, so I booked an airport transfer through Viator. Best. Decision. Ever. Firstly, let's talk about communication. While the drivers weren't fluent in English, they spoke well enough for us to understand what was going on. No awkward misunderstandings here! Convenience? Off the charts! 📈 If you've ever tried hailing a cab in Seoul, you'll know it's really difficult. Add to that we're a family of 5 with EIGHT luggages—yeah, not fun. This private tour was a lifesaver. Huge shoutout to the tour operator who was incredibly responsive. We had to change our pick-up date last minute, and they sorted it out with zero fuss. 🙌 And the cherry on top? I booked this tour during a sale period via ShopBack and snagged a sweet 12% cashback. The value for the amazing experience we got? Unbeatable! Highly recommend if you're looking for a hassle-free, awesome experience in Seoul!
Driver was on time and very professional! Nice after a long flight which arrived very late in the evening. Very happy with the service.
The driver met us at airport, ride was comfortable and informative. The reservation process was easy and the company stayed in touch with us the whole time. Great service!
Excellent vehicle, very spacious for 8 people including all our luggages. On time pick-up and drop off. Messages were on time. Excellent service.
Booked private transport for my family traveling from ICN airport to our accommodation in Seoul for party of 11. Correspondence with the tour operator has been incredible with all my questions and concerns addressed in a more than timely fashion. Having the driver meet us at the terminal for smooth transport to our hotel after a long international flight was so nice and stress free. The Solati was amazing, extremely spacious and comfortable and able to hold all 7 adults, 3 children plus our luggage. Having not to worry about getting a large group of us to our hotel was one of the best decisions ever and the customer service has been absolutely fantastic.
This was so easy! Punctual, professional. The van was very luxurious and clean. Good communication. Would definitely Italy recommend for larger groups and or kids/families needing to navigate around d Korea. At airport, someone is waiting for you. No hassle. Such a relief. Would definitely recommend
Jasmine was excellent in communicating with us. Our flight arrived early and she quickly dispatched for pickup for an earlier time. Mr. Choi was wonderful and it was a very comfortable ride to our hotel in Seoul. I am very glad that we chose the private transfer . It would have been a pain lugging our suitcases on the train or buses after a long flight. A big plus is that the direct transfer enabled us to have time to visit the Myeongdong night market that evening. I highly recommend this service.
Great service, nice and comfortable vehicle. Will definitely use it again for net time visit Seoul!!
Prompt and easy pick-up right outside baggage claim. Even kind enough to wait while we got cash from the ATM. Dropped us at the right location and was a good driver. Definitely better for the non-Korean language speaker to ensure no stress or anxiety with taxi drivers or buses. We were 4 people with 4 pieces of luggage, so the price was the same if not a little cheaper than taking a large taxi/van.
They found us took our family. Easy to find. Easy drop off. Will definitely use again when I go. Prompt.
Driver was there to greet us and took us directly to the hotel. Nice van. Would hire again when visiting Korea
Our guide had Great communication and and drive us well to our hotel. Much nicer than lugging around bags on the subway
Our driver was very nice and helped us with the luggage. We were staying in Itaewon and the streets tend to be very narrow, but our driver made it to our place and saved us the physical work and hassle of dragging our bags. The van was very comfortable, and spacious! Thank you!
Easy pick up (WhatsApp timely correspondence at Incheon Airport) arrival and drop off, comfy vehicle, kind and helpful driver : ) about the same price as a taxi ride
Used JJ’s for round trip airport transfers to/from downtown Seoul.On arrival where waiting outside the arrival gate with a placard with our name, for pick up for departure where early. Super comfy vans, helpful drivers, hassle free, good communication. Would definitely use again
Reservation was easy. Driver was on time and helped with our luggages. We were picked up at the lobby- no waiting outside for the airport bus in the cold winter.
Arrived 10 mins before and actively helping to load the luggages. Safe driver and he is focused on driving. Thank you.
Our driver Mr. Shin was waiting for us after we got our bags and promptly took us to our hotel in Myeongdong. Along the way he answered all the questions we had and explained the different areas we were driving thru. He was very friendly and easy to communicate with. We were very happy with his service.
Great and affordable airport trasfer. No hassle trip. Mr Kim is very nice and made us feel comfortable. He conversed with our daughter who is learning Korean. Thank you Mr Kim
Our driver was waiting for us as advised at Gate 8 (Incheon Airport). He was friendly and helpful, but with no English speaking skills. However with electronic assistance we did eventually communicate to some extent. The drive to our hotel was pleasant and enjoyable. We are due to leave our Hotel at 5.15am 16 May and hope the return trip is as enjoyable as that upon arrival.
We arrived at Inchon at 4:00 AM and had no idea where to find the driver! I had assumed there would be a driver holding a sign. We finally had to have the information staff call the company. Fortunately there was a phone number for the company. They told us the driver was at door 8, halfway down the very large hall. There was my name on the wall. I would never have found it! To cap it off the driver didn’t speak a word of English. The driver didn’t help much with out suitcases at the airport, but did help at the hotel. On a more positive note the van was new and clean. Couldn’t recommend this service.
I live in Seoul and my family was visiting from Sweden. Since I wasn't able to send them off to the airport myself, I booked this transport for them. Originally, they were all going to stay at the same hotel, so we booked the transport for that hotel. However, due to some unforeseen circumstances, some of my family members had to switch to another hotel. This was not a problem though, as they made an exception for us and arranged for the driver to pick everyone up at two different hotels (the hotels were close to each other). Service was very smooth, and my family was very pleased with this comfortable transport. The price was definitely reasonable, and I would recommend anyone needing transport to/from the airports in Seoul to go with these guys!
<p>A Highly recommend! Before my arrival at the airport, I received responses to inquiries within 1 day. The customer service was excellent and put my mind at ease. </p> <p>Upon arrival at the airport, I met with the driver at the agreed upon meeting point. The driver did not speak much English but he was friendly and very accommodating. Driver already knew where to go and loaded my luggage for me so I just needed to relax after that long flight.</p> <p>Great service, clean car, and the price was lower than most of the options available for Korea. I usually don't spend time writing reviews since I don't want to share my secrets with others. However, I really want these guys to be around for more future visits to Korea so I say, don't waste your money picking and choosing random drivers. Pick these professionals who get the job done at a reasonable price.</p>
Foi incrível, chegamos no aeroporto e o motorista já estava a nossa espera. O atendimento foi incrível, o motorista foi muito educado, sem contar o conforto do carro e da praticidade.
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