I just arrived and my first impression has been very positive. The staff have been welcoming, professional, and attentive, making the check-in process smooth and pleasant. The hotel looks clean, well-maintained, and the atmosphere is warm and inviting. The lobby and common areas are beautifully presented, creating a great first impression. The location also seems very convenient, with easy access to nearby attractions and amenities. Highly recommend!
I had ramen at a rooftop pool with an incredible view of the Han River, 63 Building, Signiel, and Namsan Tower. They offered four kinds of ramen: Neoguri, Shin Ramyun, Shin Ramyun Toowoomba, and Chapagetti. If you can’t handle spicy food, I’d recommend Chapagetti. I tried the Shin Ramyun Toowoomba, and it was absolutely delicious. They also serve Lotte Hotel kimchi on the side, and the combination was amazing. I especially recommend grabbing a draft beer from the rooftop bar next door, Floating. Maybe because I had it after swimming, but it tasted incredibly smooth with no bitterness at all!
This was our second stay at the same hotel, and this time we received a room upgrade thanks to our L7 membership, which was a lovely benefit. Unfortunately, our room was located right next to a construction site, and the noise was quite loud—even earplugs couldn’t block it out. There was already construction going on when we stayed here two years ago, and surprisingly, it is still ongoing this year. Because of the noise, we didn’t get as much rest as we had hoped. Aside from that, everything else was excellent and we were very impressed with our stay. One feature we especially appreciated was the luggage locker service. The lockers are very spacious—even our large 30-inch suitcase fit inside easily, which was extremely convenient. Overall, we still enjoyed our stay, but the construction noise was definitely the biggest downside this time.
The hotel was amazing. Scott park was super helpful, he provided some informations. And prepared our room early to make sure we can put our 4 luggage and have a rest. The location is very convenient :) I will be back in the future Thanksss so mucb Scott ;)
Paid extra for this hotel only to find out upon check-in that the pool doesn’t allow children under 14. Our kids are 3 and 5, so this was a huge disappointment. We also booked a room with two double beds for 4 people, but the room is so small that once our two suitcases were open, we could barely walk around the beds. On top of that, the room was dusty and clearly not properly cleaned. The only real positive is the location. Sharing this mostly for families so they don’t get trapped like we did, and honestly to balance out all the glowing reviews, which I genuinely struggle to understand. Overall, feeling quite ripped off for the price paid!
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email