Fairfield By Marriott Seoul

Very bad experience. We definitely didn’t expect this from Marriott brand. The service was poor, the staff didn’t seem to understand hospitality, and the communication was neither friendly or welcoming at all! The breakfast was honestly one of the worst in my life. The omelet is made from powder, there were no continental breakfast options, and the overall selection was very limited, quality is disaster, idk how you can feed people with this. When we went to reception to complain and ask to cancel our breakfast package, nobody empathized with this terrible food and ofc nothing was done to cancel the package saying its impassible. Housekeeping was disappointing as well. The only good thing about this hotel is the location, but for the price, I would strongly recommend looking elsewhere. This place felt nothing like the Marriott experience we were expecting

This place is absolutely breathtaking and full of beauty. From the moment you arrive, you can feel its peaceful and welcoming atmosphere. The stunning scenery, clean surroundings, and unique charm make it stand out from many other places. Every corner of this place has something special to offer, whether it is the beautiful views, the calm environment, or the wonderful feeling it gives to visitors. Spending time here is both relaxing and refreshing, and it creates memories that last for a long time. The beauty, elegance, and positive energy of this place make it truly unforgettable. It is one of the most amazing, inspiring, and enjoyable places I have ever seen, and I would gladly visit it again and again. ✨🌸🌿🏞️

A GREAT HOTEL ALL IN ALL Housekeeping staff were wonderful. Every time I saw Ms. Yu Mi Suk, she was running to clean the next room. She was super kind and polite. Ms. Kim Hyoun Ah was attentive, pleasant and courteous. Ms. Yeom Jeonggae helped make my room the way I wanted it. They made my room look just right, every day. Towels were clean. The bed was white and nice. The table was wiped clean. I only have gratitude for their work and professional standards. I left a genuine thank you note every single day with expression of my appreciation. Eric at Front Desk is always kind, and helpful. Location is great: walking distance to shops, restaurants, subway, airport Bus etc. Also walk to Times Square and Shinsege malls. Downside: There's no trash can outside, or in the lobby or in the elevator halls. There are no towels in the gym and no cups for water. When we exercise, a towel can help wipe the perspiration. Treadmills sometimes work, sometimes not.

We stayed here for 4 days mainly for the price. It was $80 - $100 cheaper than hotels near the the palaces and places like Myeongdong. However it will require you to ride the subway or bus to most places. Since it's located south of the Han River we did all of our sightseeing on that side before moving to a hotel in the Myeongdong area for our last 3 days. The rooms are very small but we're only in it to sleep anyway. The staff is very friendly and helpful which is nice. Customer service is definitely a primary concern for them. There a large Starbucks attached to the hotel and by the afternoon its completely packed. Things don't open early in Korea so take your time getting up. Even the Starbucks at the hotel doesn't open until 7:30 am. Fortunately the concierge told us about a 24 hour little restaurant that was right across the street where we could get a delicious Korean breakfast to start our day. If price is a concern consider staying here.