Amanti Hotel Seoul Hongdae

The front desk and housekeeping staff are all super friendly and helpful; they created a very comfortable and enjoyable stay. The room is very clean and comfortable, although the bathroom does not have adequate shower screen so the floor gets very wet. Location, location, location! Just steps away from bustling exciting Hongik Univ. Street yet quiet and peaceful for sleep. A few more steps away from Hongik Univ. subway station; so easy to travel to other destinations in Seoul. Sightsee, shop and eat hard, then rest hard at this hotel.

Absolutely Avoid At All Costs I am writing this review to warn every potential guest about the appalling service and complete lack of basic hospitality at this hotel. This was supposed to be a special birthday trip for me, and I had explicitly confirmed with your staff via email prior to arrival that a simple birthday room arrangement would be prepared. To my utter disappointment, when I checked in, there was absolutely nothing—no decoration, no note, no acknowledgement whatsoever of my birthday or the prior arrangement we had made. The service attitude throughout my entire stay was shockingly poor. The staff showed zero enthusiasm, no willingness to help, and treated guests like an inconvenience. To make matters worse, basic toiletries like toothbrushes are charged extra, which is unacceptable for a hotel of this price range. The most ridiculous part was the complete absence of room service. When I requested extra towels, clean bed sheets and duvets in the evening after check-in, I was told I had to walk all the way down to the front desk and collect them myself. There was no offer to deliver them to my room, not even a polite apology for the inconvenience. This establishment does not deserve to be called a hotel. It lacks the most fundamental service standards that even the cheapest budget hostels provide. I have never experienced such terrible service anywhere. Save your money and stay literally anywhere else. I will never be returning and will strongly advise all my friends and colleagues to avoid this place.

I stayed at this hotel with moderate expectations, and while there were some positives, the overall experience was great. Housekeeping maintained the room to a good standard each day and was consistently friendly. The provision of fresh fruit was also a thoughtful touch and appreciated. However, the hotel fell well below the standard expected of a 4-star property. There was a persistent, unpleasant artificial fragrance throughout the hotel, including the lifts and rooms, which caused discomfort. A more neutral or signature scent would have been preferable to the strong, synthetic strawberry-like smell present in all areas. The room itself was not of a high standard and felt uncomfortable, particularly the flooring and aircon. The presentation did not align with the images displayed on the website, which appeared to be overly enhanced. While the hotel showed potential, the overall design and execution were poor.

Great stay, 2 things id change, the doors slam shut so id put soft close on them and add a selection on pillows hard and soft. Other than that my 2 weeks there was very pleasant. Great area, quite especially if you overlooking the pool when its closed.