Private Transfer From Santiago Hotel To Scl Airport

So I was a bit annoyed when our driver was ten minutes late picking us up from the hotel. I’m a nervous flyer and wanted plenty of time to drop bags, go through passport control and security. Carlos was excellent. He navigated the airport, parked the car and wheeled our luggage into the terminal and directly to priority check in. That was an added service you don’t get with uber or a taxi. Well worth the investment!

Very good driver, JC was helpful and a pleasure to talk to, he also escorted us all the way to the check in desk!

Pro: On time. Friendly Driver. Con: In the listing, the car shown is a van. However, the car that showed up was an SUV, not big enough to accommodate all the check-in luggages in the trunk (booked for 3 people), so one of the back seat has to be folded down and we had to squeeze into the car in order to fit everything. We made two bookings with this company, so we gave feedback to the company afterwards and they did send a bigger car (van) for our second booking. So make sure to request a bigger car if you have more than 2 check in luggages.

Driver (correctly) proposed an earlier pick up, kept in contact with us when necessary. Was on time, car was spotless and comfortable and driver helped us with our baggage loading and getting into the terminal. Outstanding service.

Arrived in a timely matter. Friendly and helpful with our many pieces of luggage. Van was roomy, clean and handled our luggage with no problem. He spoke excellent English. I would totally recommend him.

Driver was on time, informative and very helpful. He brought the luggage right up to the check-in counter at the airport. Would highly recommend this driver.

Carlos was communicative friendly and very informative. We had a steady conversation as he easily used a spanish/english translator to explain things played through the car audio. So it was like a mini guided tour. Also made sure we got to the checkin point before leaving. More than just a transfer

Excellent experience, the driver was excellent and talkative and very kind Also punctual Good experience, chat through whatsapp is excellent

Raul was very professional and on time. Not only that he was very entertaining to be with and taught me many things about Chile which made the car ride great. Highly recommend!

Absolutely professional. Highly recommended. JC was grreat all around and I was glad to see him for the return trip! JDF

This made the return home very easy. It was good to see JuanCarlos again; an excellent driver, very friendly and kind. He made sure I got into the airport and was in the right place to check in. To me, it was above and beyond!

The driver, Mr. Raul, is always punctual, kind, and very polite. I recommend the company MTO Turismo and the driver Raul.

Second time being driven by JCarlos.. He is a true professional. Even bringing us inside to the check in counter of the airline. Other drivers would have just dumped you at the airport's entrance. 5+ stars really

Juan Carlos was on time, very friendly and helpful and walked us to our check-in rather than just dropping us off.

My driver was prompt and attentive; his car was clean and comfortable. A pleasant ride to the airport and on time. Thank you!

The driver was very polite, knowledgeable and nothing was a problem for him. He was on time both times, waited, greeted and took us back into the airport terminal on departure.

This scheduled pick up from our hotel to Santiago Airport was flawless, through Viator. They contacted me via email and whatsapp days in advance, then again the day before and the day of. At no point did I have to worry if they were going to show up because the communication was great. When our driver showed up, Jcarlos, he was amazing. He messaged me that he had arrived and he was waiting in the hotel lobby for us. We were a mother/daughter traveler and had 5 heavy luggage. He Loaded all our luggage, And he got us safely to the airport and was very knowledgeable and spoke excellent english. I don't know what we would have done trying to get to the airport on our own, so thank you so very much. I think Jcarlos should be promoted to a personal tour guide because the conversations and information he provided on our ride was better than some paid tours I have taken. He was great and thanks again. Highly recommend.

JC was exactly on time and walked me to my departure check in point. I would definitely recommend this service.

We cannot overstate how pleased we were with our driver. JCarlos was punctual, professional, courteous, and engaging. He was a careful, skillful driver - which we really appreciated, considering it was rush hour in Santiago. And he went above and beyond, escorting us to our check-in point.

Friendly and on time. He gave us interesting information about Santiago, history and current environment. We appreciated it and learned a bit more about Chile.

It was pleasant, the driver was on time, helpful, professional and friendly took his time to take us to our gate.

Answered ALL queries concerning pickup and drop off transport service. Provided prompt and expedited service.

I booked & paid for 2 vans for 8 people from NH Collection to Santiago Airport.. MTO travel & the driver asked me how many people & luggage the day prior departure. At 10 am on departure dayThey confirmed to send 2 vehicles with 2 drivers. But at 5::45 PM Only one driver Carlos Oid came.with the gray van like on the picture They kept saying the car fits 8 people with 8 luggage + 8 carry on . I demanded 2 vehicles that I paid for. but they gave excuses the other driver got stuck in the highway & can’t come. Finally we decided to split the group & Carlos Oid did a good job by driving 2 trips to the airport. If we know their poor service We should cancel the bookings. & save money over $100 by using taxi service from the hotel

Love Viator. Driver arrived at 6:25 am. Very pleasant and helpful. Have used Viator since 2012 and have not been disappointed yet. Love that they respond to emails promptly and it is not a robot.

I was met by Jorge at Lima Airport and taken to my hotel in Miraflores. Jorge is a very careful driver. The city is very busy so it was good to have a driver who was not reckless.

Great transfer He came early and parked at the airport He even took us to the check in desk and helped us get our bags checked in and our boarding passes printed

Our driver was great! He spoke English and was giving us city information as he drove. Driving in Brazil is crazy with all of the motorcycles cutting through traffic.

Excellent service. J Carlos was an excellent driver and very friendly and helpful. Not only did he drive us to the airport he helped us get the luggage into the terminal. Best transfer service I have ever received. Highly recommend

JCARLOS was professional and helpful. Helped us with luggage all the way through check in and drop off.

Driver was right on time even though our pickup time was 4:55 am. Friendly and efficient. Got us to the airport quickly. The vehicle was spacious, clean, and new.

We had a pickup for 4:55AM in the morning and the driver was EARLY thank goodness because we had an early flight. Got us to the airport very quickly and was a very professional driver.

Great service. Had to transport a bike to the airport and they were able to. Guide was nice and on time. Would recommend to anyone.

Our guide rang the day before to confirm pick up place and time to ensure we arrived in plenty of time for our flight. En route he was a fund of knowledge about South America so we had an interesting trip. Once at the airport he didn't just drop us in front of the departure terminal, but parked, took our luggage inside to the check in machines then, as we didn't speak Spanish, input the required info for us and ensured we had our boarding passes and were in the right luggage drop queue before leaving us. We were extremely grateful for his help as it made everything very easy for us. Would definitely recommend.

Our driver showed up at our hotel exactly on time for our pre-arranged pickup. He went over and above at the airport where he escorted us to check-in, with our luggage. Highly recommend!

This is terrible company. They changed pick up time for transfer to the airport several times in the last moment. The first change (late night before) was 7.30am-1 hour earlier of the original time for pick up(8.30am) and last offer was 1h.15 min later of the original time(9.45am). Second offer was received at 8.00 am. The time interval between these offers is 2h.15 min that "exactly" people need when they are going to the airport. Do not use this company. There are good Huber and taxi services In Santiago.

Juan Carlos was an excellent driver. He took us through the garage & skillfully loaded our big load of luggage. Got us close to international terminal and helped us get into the terminal. Highly recommend him!

Great service, very friendly and assisted us to the checking desk in the airport. 👍🏻 would definitely recommend.

The driver I had shared his experiences of the trip I was headed to and even walked me to the gate to show me where to board! Best service!

When we got to the airport the driver helped me with my bags . He even took me directly to the Quantas check in . He was very helpful and nothing was any trouble. Excellent service.

Great service from and to the Santiago airport. Juan Carlos was very friendly and helpful. He went above and beyond what was required.

Juan Carlos was our driver and was very engaging with his conversation, and made the trip fly by. More importantly though, he not only helped us bring the luggage into the airport, but efficiently walked us through the process of checking of our luggage and getting us well on our way to checkin.

On time. Clean car. Friendly driver. Helped us all the way to the checkin area. Saved us a lot of hassles.

JC was very prompt and professional. He spoke English very well. He even texted to make sure we got to our next destination. Great service.

Driver arrived as scheduled for an early morning run to the airport! He was professional, courteous, & friendly!

Our driver was prompt and courteous. The trip itself was fine and we got to see a bit more of the city before we sadly had to leave to go home, but we hit a bunch of traffic trying to get to the airport. Had we known that the Santiago airport does not allow you to check in until a few hours before your flight, we would have scheduled a later departure. Other than that (and that was our own fault!) the experience was great.

Our flight was canceled. Called Viator to change pick up day. Viator stated they would contact MTO Tours to move the airport transfer to the next day. MTO Tours kept our Mi eg and refused to move the pick up. Viator stated they could not refund the money We lost $65 for no service. Terrible experience.

We booked an airport pick up private transfer. Our airline cancelled the flight on the day of pick up but MTO Tour stated that there would be no refund for the prepaid pick up because we did not contact them 24 hours in advance. How were we to know the airline would cancel our flight on the day of? We requested the cost be transferred to the next day but MTO refused and kept our money with no refunds. Terrible company. Warning to others not to use this company. Don’t believe the advertised free cancellation.

Great service. Contacted the night before by driver confirming our flight and reconfirming pick up time. Received a message in the morning as well confirming he was e route. The car was immaculate and driver attentive and he took us right to the checkin counter. Highly recommend

I was able to get Juan Carlos again the best he got us to the airport on time on a very early flight made us feel safe as he escorted us and help us with our bags. All while doing like a last tour or giving us some last nuggets about Chile. Fully recommend this service although it does seem to be more on the pricey side.