Private Transfer From Airport To Santiago, Chile

Victor was great. He confirmed my flight number and time of arrival, and was to greet me after I exited customs.

Excellent communication before and during the ride with help of translator Car clean and safe smooth transfer from arrival to hotel

I booked r/t airport transfers with this company. Once I advised them that there was a 30 minute flight delay they advised they couldn't pick me up anymore and asked that I cancel on my end. After going back and forth with them, I found out they had me scheduled for the wrong time and that they were initially asking that I cancel in order for them to avoid and cancellation penalties. They ended up cancelling both the initial delayed pick up and the subsequent scheduled drop off. This company seems to be pretty good, but just wanted to notify any potential future bookers that once there are some modifications they might not hold up their end of the deal.

The transfer is very straightforward. The driver is professional and gets you to your destination safely. Be warned that they could cancel your pickup if you aren’t out in an hour. If anyone has been at Santiago airport knows, the slow processing of international passengers can be worrying. Last time there were 4 officers processing upwards or 300 passengers. It’s it just them, but other transfer services have this policy. It’s a ridiculous policy to put that on people who are at the mercy of slow immigration processes.

Driver sent clear communication via WhatsApp about pick up & kept in contact from when plane landed until we met up

Bedsey is the best! She is a professional and cautious driver. I would highly recommend her services.

Because the line at passport control was long and slow (over an hour), my driver was unable to wait for me. Not companies fault or my fault, just bad circumstances but ended up being a complete waste of my money as I then had to pay for a taxi. Don’t pre purchase transfers. The taxi cost me the same amount and was very easy.

I received communication on whatsapp the day prior to my arrival in Santiago. Coordination upon arrival in Santiago was simple and I had a smooth ride to my hotel downtown in a comfortable van.

Amazing car service. On time highly recomed the trip. Reliable service. Dont order Uber this is much better and safer option

The driver never showed up. Messages to Viator were never answered. I called from airport and was told to take a taxi and would be reimbursed. This was over twelve hours ago and they haven’t responded.

Santiago’s airport can be a little intimidating, be prepared to walk once you get off your international flight. Customs was a breeze, very professional and friendly. The Double Tree hotel where we stayed was awesome, the service from start to finish, awesome. Keep up the excellent work.

Excellent, Maria our driver met us promptly at the airport. She drove well and was friendly and helpful in the information she gave us about visiting Santiago.

The communication was great from the time I landed until we met was great. It was a comfortable safe ride snd it was on time and professional . Thank you Ricardo !

The driver contacted me using WhatsApp even before my flight had departed and guided me to his location once I'd landed. The car was very nice and the driving was very smooth.

Our flight from US to Santiago was delayed by 12+ hours. We communicated the delay but the driver who was to pick us up said the contract was canceled due to our delays. So we had to hire a new driver

Thanks to great communication before delayed flight took off, we were easily able find Maria Alejandra. She was an excellent driver who got us to the hotel efficiently and with very personable and friendly service. Thank you very much!

Reliable friendly pick up and transfer by Frankllin ,........... ................................. ...

Jefer was really good with his communication. He informed us about timing. This was a godsend as we were approached by someone purporting to be a Viator rep and trying to guide us to an alternative ride. I asked the so called rep for the name of the driver having already communicated with Jefer. The supposed rep gave me a different name. I quickly messaged Jefer and he was waiting for us at another location. Jefer took us to our hotel with courteous and polite service.

Great communication before and during our travel from Phoenix to Santiago Airport. Landed after a long overnight flight with my older in laws with a lot of luggage and didn't want to deal with cabs, etc. Texted us to let us know where to meet and provided us a picture so we knew not only to look for my name but also her picture. No issues at all. We used the same service the next day for a vineyard tour and lunch. Would highly recommend. Always felts safe as a passenger on both days.

Picked up from the airport by Bedsymar on time and she was clearly visible at the appointed pick up point. Very pleasant ride to the hotel with some very useful info provided. Highly recommend.

Franklin was our driver's name - he arrived at airport ahead of us as our flight was delayed and upon arrival it took considerable time to navigate entry and claim baggage. He communicated his location in the terminal clearly via WhatsApp, though we stumbled about finding him. After a friendly welcome, he took control of our bags and led us to the his vehicle which was very clean. The drive was comfortable though morning traffic slowed our trip. Upon arrival at our hotel, he offloaded the bags and bid us a smiling farewell. Highly recommend this service and Franklin as the driver.

Franck was terrific! He reached out the day before, provided detailed pickup instructions & was waiting for us when we arrived. During our travel from the airport, he was very personable, provided us with useful information about Santiago & above all was a very safe driver. Definitely would recommend him & this company!