Half-day Small Group Undurraga Vineyard Tour - Winetasting Included

A good half day tour. A brief overview of the process and a walk through the winery. Nothing amazing but a good way to spend half a day.

We went ona Spanish speaking only tour w a bunch of Brazilians and that was perfect. The tour guides spoke slowly enough for us to understand. The Undurraga winery is perfectly set up for giving tours and in a good experiential way!

This was one of the worst tours I’ve ever been on. The tour was advertised to start at 7:00 AM, but less than a day before departure I was informed that pickup would actually be at 5:00 AM. The biggest issue was that the main attraction — the canyon — was closed. We only found out the evening before the tour, and instead of offering a refund or the option to cancel, we were given an “alternative itinerary.” In reality, it consisted of random stops at a river, a sign with the canyon’s name, and a waterfall that had nothing to do with the experience we had booked. If I had known what the replacement would actually be, I would have canceled immediately. The entire tour also felt like a tourist trap. We were encouraged to rent unnecessary winter clothing, and lunch was at an overpriced restaurant where the average meal cost around $35–40 per person, with no reasonable alternatives. Overall, the tour was misleading and poorly organized. I paid to visit one of the region’s main landmarks and instead spent the day at random stops that were not worth the time or money. I cannot recommend this company.

The winery itself is a lovely place, however do not expect to be in the countryside; it is on the outskirts of the city.

If you’re interested in chile culture this is for you

Beautifully appointed vineyard!! Would have liked a bit more time to wonder the grounds and look through the gift shop.

The first thing to realise is that this is a tour of the winery with no commentary on the one hour journey there or back (just radio music). We were picked up from our Santiago hotel in an very comfortable eight-seater minivan by a driver who could only communicate very sparingly via Google Translate, but that was fine as there wasn't much to say. One of the three couples on the minivan could not speak English or Spanish anyway. I should also add that the traffic in Santiago is terrifyingly horrific so the driver was worth every penny! Once at the winery we were divide into language groups and joined by other English-speaking people on the 'English' tour. Our guide Bianca spoke perfect English and was very knowledgeable and enthusiastic. We were able to taste different varieties of grapes straight from the vine - and we could taste the difference between them. After a great tour we were able to sample five wines, including the wonderful Carmenere. They then boxed up our wine glasses for us to keep as souvenirs! I could not fault this tour - well done Bianca and Undurraga Vineyard, and of course our driver.

Booked the tour for Saturday but later informed no available English speaking guide on that day so went the next afternoon. Driver arrived on time and used the goggle translator for information. The winery tour was excellent, very informative. Plenty of wine to taste ,even allowed to taste the grapes. Received a gift at the end. Many thanks to Caesar and Catalina.

Not that far from downtown Santiago and very much worthwhile to see a very large Chilean winery with rich history & fabulous wines. Views and smells stimulate you before the tastings begin.

Do not book with this operator. They tell you the tour starts at 10:30am, but it really starts with a 7:30am pickup, which they let you know about 10 hours before the tour so you can't cancel or change. Their customer service is terrible and rude.

The hotel pick up was on time, but was in a small, personal (not commercial) van that reeked of cigarette smoke. Once all 7 passengers were picked up, it was crowded. Upon arrival at the vineyard, instruction was unclear because the driver did not speak English (though tour was advertised as in English). At the vineyard, we joined the public tour. Not a small group, as advertised. Public tour was approximately 40 people. Tour was good and we got wine tastings as described, but the other details were misleading.

I would give this 0 stars if I could just based on the transportation. I want to say the winery is lovely and absolutely worth the visit. The tour is great once you arrive. But today’s transportation vehicle could barely fit 4 adults comfortably and there were 7 adults and a child somehow piled into this tiny vehicle. Not enough space to even put on seatbelts. The mother and child did not have a seatbelt. One adult was essentially squatting in the middle the entire ride. We were picked up first and spent approximately 80 minutes confined in an entirely unsafe and uncomfortable situation. A traffic collision would have killed or maimed every passenger. Even if seatbelts were available for everyone, there was no way to arrange the bodies to attempt to put them on. Viator should be ashamed to do business with the outfit they contracted this out to. And honestly should cease business with them immediately. They hold liability if someone is hurt riding in a vehicle that is so small for so many people. This was not a van or bus or anything like that. Just a very small vehicle. There are too many great tour operators in Chile to keep doing business with the outfit. We had to arrange our own transfer back to our hotel in Santiago at a substantial additional cost to avoid the dangerous vehicle situation as the rest of the passengers also expressed great concern to ride back all together. Travelers should just book an Uber directly to the winery. It’s lovely and that way you don’t spend half your day driving around Santiago picking up other passengers in an extremely unsafe vehicle.

It's fabulous. Very very interesting tour. Excellent wine tasting at the end of the tour. Even bought 2 bottles 🤣

Nice visit to lovely vineyard about 45 minutes outside Santiago with nice review of history and process. Nice to get away from city, good communication from company. Whole experience about 3 hours which seemed a little short for the price

It would be possible to do this wine tour from Santiago under your own steam - but what would be the point? This travel company would take you for almost the same price as you would pay if you went independently and you would have to also pay for your own transport. We been on a lot of wine tours and this was a pretty good one. WE tasted four wines, all of which were excellent quality, and the guide was very informative.

Let me start by saying this low rating is in regard to the tour operators NOT the vineyard. Fernanda at the winery was exceptional and I highly recommend the winery. Very beautiful grounds, interesting history and delicious wines. Fernanda was outstanding! The tour driver msg’d us that we would be picked up at 8:45am which seems excessively early for a 10:30am tour. His driving was filled with excessive speed, road rage, honking and saying I felt unsafe was an understatement. We actually arrived at the winery at 10am so the early pick up/speeding was unnecessary for a 10:30 tour. The driver was constantly swerving from lane to lane, cutting off other drivers and going 30-40 over the posted speed. During the trip, my husband felt so unsafe that he arranged a DIFFERENT ride back from the winery. So, we essentially paid double for the tour to ensure we would get back safely. I would recommend this winery tour but through a different provider.

Big issue was it was advertised as 10.30 to 14.30 by MTO experience but was told be ready 2 hours before and then it finished at 13.00 so they make up their own hours The Vineyard tour was very good though

Although 2 others were to be picked up,the two of us completed a great wine tour and tasting guided by Bianca who spoke perfect English and was fun and a wealth of grape/wine production information. Tastings were great, and we purchased 3 bottles of wine.

Pick-up of other guest at their respective hotel takes time. The van we travelled in was a bit cramped for 6 persons. Undurraga guided tour was top-notch, our guide Bianca very knowledgeable, wine tasting very good as well.

Excellent interpreter and very informative. Beautiful grounds and enjoyable tastings at the end of the tour. Would recommend!

Our driver, Robert was wonderful! Although I had booked is for the English tour, I was contacted and told there wasn’t one available at the time. We opted to go anyway and do our best with the Spanish tour. After a few minutes, a winery employee pulled us out of our group and lead us to an English speaking group who were just a few minutes ahead of us. That was amazing and we were so pleased to continue in English- we’d have missed much. The winery is lovely, our guide Fernanda was great and the wines we tasted were delicious. A wonderful afternoon experience!

The tour is very interesting and the winery is located in a beautiful park area. And admittedly they are very generous with their tastings! My morning tour was changed to the afternoon, which worked out just fine, and in fact, I would recommend. My only concern is I'm still not sure why, as a single traveler, I was made to book for 2 when others shared the transport to the winery. My only, but very minor, complaint.

There cannot be a better value for money quality winery tour than the Half-Day Small Group Undurraga Vineyard Tour with Winetasting included. We were met at our hotel by our driver - Jorge, who arrived in a Minivan, following which 5 other people were picked up at various other hotels. However my wife and I were the only English speaking passengers, while the other 5 were Brazilian, causing concern that we would not be on an English speaking tour. We arrived at the winery in about 40 minutes. However a number of other minivans arrived with guests for the tour. We were put into the English speaking group (while the Brazilians were put into the Portuguese speaking group). Benjamin, our guide was superb. Very knowledgeable about the history of the winery and their wine making process from vine to bottle, all with a sprinkling of humor that is so often lacking in such tours. I doubt there is a better tour guide whose delivery of the story is first class, along with a very pleasant personality to make this a truly outstanding tour. There is wine tasting for all parties, that included 4 wines, along with a souvenir glass to take home, which is actually the glass you had used for sampling the four wines. There is a great gift shop along with a Chilean history museum.

A lovely way to spend an afternoon. Bianca, our tour guide, was lovely and very informative. Our driver was efficient and helpful. The grounds were beautiful and the wine was good.

Tour was good. The winery employee explained the wine making process very well. Glad we made the trip. Travel to winery was very comfortable. Awesome !

An excellent experience with vineyards, cellars, museum and lovely gardens and wine tasting. A big thanks to Bianca for being as wonderful guide

The tour operator did not show up at the designated location (our hotel). We waited from 8:30 am to 12:00 noon. He did not answer the calls we made to the number published in the brochure. Finally he sent an email saying that the morning tour for us was cancelled due to the lack of an English speaking guide. We could book an afternoon tour the next day however this was not possible We want our money back from Viator!!!!

Vehicle with a broken seat belt, the driver does not respect the road speed limit and suffers recklessly for not maintaining a safe distance from other vehicles.

We were picked up by a driver who transported us to the winery. At that point we were divided into two groups-Spanish and English. Our guide was very personable, knowledgeable and explained how the different grapes were grown, etc. There was also an interesting small museum of Mapuche artifacts.

Beautiful site well maintained and welcoming. German our vineyard guide was outstanding! Definitely recommend

Our driver Marcelo picked us up on time and we had an interesting sightseeing tour of Santiago picking up other guests. On arrival at the vineyard we took an English tour of the stunning grounds and cellars from Javiera, and excellent and knowledgeable guide. We tasted 4 excellent wines (generous samples) and left with gifts of souvenir wineglasses in which to enjoy the wines we purchased.

We were forced to cancel this trip the night before, as the operator informed us that we needed to be picked up 2 hours prior to the advertised time of 10:30. We found this to be very unreasonable and we said as much but they were not receptive at all to our request. It was not possible for us to agree to this timeframe so we were forced to cancel and loose our money

the tour of the vineyard was excellent. Bianca was great. our driver Manual not so wonderful. we didn't like him at all, he was not concentrating on his driving, and we were all over the road several times. unfortunately he did not get a tip from us. he was also a bit impatient and was not very accomodating as we had 2 people with walking canes. would not recommend him as a driver at all. he needs to improve his skills.

We were picked up at our flat, from a nice driver, Roberto, who also drove us back home again. Well at Undurraga winery, we were taken good care of by our interesting and friendly guide. We really learned a lot from her, and she also spoke very well English. Tasting so many different grapes, was something quite new for us. We were really able to taste the difference. After a tour around the winery, we got to taste four good wines. We would really recommend this tour!

Tour of the beautiful historic vineyard and cellar, interactive tasting of the grapes in summer, fabulous informative guide.

We had a remarkable tour guide who knew her stuff and was very interpersonal, as well. It was one of the winery tours I’ve experienced.

Amazing place, during the tour the guide explained all of the details that are necessary for a good wine production. The negative point was that As we were the first to be carried by the van, we had to leave too early from the hotel.

The tour guide in Undurragavwas nice. However, the operator tour were 2.30 hours late to pick up us and did not provide the tour in English as i bought it

The landscape and the wines at Undeurraga Vineyard are wonderful. The tour was very educational. Enjoyed it.

Great place, garden, museum, and of course the wine guiding and testing, although the guiding only was in Spanish which would be a problem if don't understand a bit or if you don't know the vinemaking process in advance.

Fernanda who led the tour in English was just amazing. She explained in great detail stories and also was one of the most pleasant people to have as a tour guide. Enjoyed it greatly and would definitely recommend it.

The tour was nice, the pickup was precise and we had a nice time at the winery. However, I think the price was a bit too high, and the description of the event did not correspond with the project. We were expecting a small personal tour, and were picked up in a small vehicle, but the actual tour had 40 people in it and was not personalised. But the guide was great, and we had a nice day.

Pleasant way to spend half a day; the vineyard and gardens are beautiful, small museum about indigenous peoples is appreciated. Our guide Leonardo was lovely. Wines and boutique were very good, transportation to vineyard and back was reliable

<p>Undurraga vineyard was okay. nice garden and decent shop, with wine tasting and a souvenir glass, though the grapes were too young to be used. We find 2-2.5 hours too short.</p>

<p>It was a good half day tour with lovely grounds and informative wine making tour. However, the wine tasting was just average.</p>

The vineyard was very well managed; the best part was the guide Germán, who cheered us up during the vineyard visit with his experience and wit. Acceptable wine quality. Vineyard shop stocked with souvenirs.

Excellent service, they picked us up at the exact time and took us to the vineyard. They took care of our admission and gave us the indicated time for the tour and shopping at the vineyard.

I am not from Santiago and I booked a tour for Viña Undurraga. Although the booking description explicitly states that the district where I am staying is within the pick-up radius, less than 24 hours before, they inform me that it is only within the "hotel zone," which I do not know what it is, and it is not specified in the description with any kind of map either. Via WhatsApp they repeat the same information to me, setting as a meeting point an address that is 45 minutes from where I am staying, according to Google Maps. They do not give me any solution, and when trying to cancel the service, they refer me to another platform. I would not recommend this company due to their lack of professionalism; they cannot fail to provide something they themselves offer, or at least be clearer in their booking policies... They ruined a day planned for enjoying and exploring, truly regrettable, poor service and problem resolution.

The company did not fulfill the trip. On September 30, 2026. The company contacted us saying that the guide would contact us to inform the exact time to pick up me and my wife. So, one day before the guide got in touch and informed us that we would meet the next day at 07:55. The next day the guide appeared and informed that the reservation was for only one person and that another car would pick us up. Since then, we haven't had any more contact with the Guide, he left and left us waiting without any answer and even blocked my account on my two WhatsApps. I contacted the company and still no response. We waited More than 4 hours for a return and we didn't have it. After that, they informed that it was a system error and that we would not be able to do the tour. It was disrespectful.