Our request to delay or cancel the reservation due to a delayed flight remained ignored/unanswered. The amount charged to my credit card is higher than the booking costs on booking.com despite never checking into the accommodation. Received a dozen requests to submit a review though. Overall poor experience.
Great size room for 5 women. We stayed here towards the end of our trip. Great location. Easy to find. Two bathrooms with two showers. Although one of our toilets wasn't working well which was fixed the next day. Close to the train station and other public transportation. Would recommend and stay here again.
Staff is splendid. Rooms are too. The only thing to improve are some details on the bathroom furniture and rooms shadows that needs to be renewed. Will come back again no doubt.
I wouldn't recommend this hotel. The amenities are quite old, cheap and minimalist; it looks very different from the pictures they show in internet; possibly there is little maintenance in the last years. The gym is almost useless, since the machines are partially broken, and it's very small. The shown swimming pool is out of service. Cleaning service is good, rooms are spacious. Heating over air conditioning is old and terribly noisy: it's impossible to sleep if switched on, during the day the heater is so loud as living in a busy street; the ventilator switch doesn't work, it's set at maximum, and you have to live with or suffer the coldness. Breakfast is some 50 m away, and it's good if you are easy going, like I am, since it's quite basic, and it's always the same. Location is good, but all in all it's better to find another place.
I probably would not recommend! Our first impressions were far from pleasant! Our original room was dusty, had a dirty fridge, food left in the freezer, the bin was overflowing into the cupboard, the balcony door lock was broken. Our request, to reception, to be moved was not listened to, until a cleaner came and complained about the state of the room. Our new room was also old, with new , polished flooring. We didn't have any sheer curtains for privacy. The heating kept throwing a circuit. A gap under the door meant the neighbours voices were clearly heard in our room. We needed to keep asking reception for basic appliances and equipment, (sometimes 2 or 3 times) like - a sharp knife, a cutting board, an electric jug. We were given a jug with a foreign Plug!!! The daily cleaning was very good. The wifi was very good, A substantial buffet breakfast is available 50 metres up the road. The location is quiet and an easy walk to the metro and shopping centres. Reception staff are pleasant.
Monday through Friday 9 am to 7 pm EST
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