Luciano K Hotel

Very dangerous hotel to stay at. Having traveled the world as a full time travel advisor owning my own travel agency, I stayed here after reading the great reviews. Unfortunately, I was robbed from inside the hotel not once but twice!!! It was an unbelievably terrible experience and managers did nothing to help. Despite my efforts to get my things back, I had a plane to catch but find my friends was showing my items were inside the hotel and the hotel was denying liability. Some hours later they sent me photos saying my things were in the sheets of the hotel and then I have waited months now over a year and never were my items replaced or was I monetarily compensated. They robbed me whilst I was eating dinner in the hotel restaurant as I was tired after my flight and had an early transfer the next morning to go to Atacama. I went to the airport missing any credit cards, ear pods, a drone and camera and cash all taken. The lack of effort at this hotel to fix the error which has happened in their premises was the worst I had ever experienced. It caused so much stress and they truly treated me not as a guest. I cannot recommend you or anyone you know stay here.

What a find! We aren't necessarily boutique hotel people, but this place may have changed us. The architecture and finishes are amazing. The staff is great, and the rooftop patio bar is perfect. Don't hesitate. Book it.

We had a fantastic stay. The location is perfect — easily walkable to major attractions, great bars, and excellent restaurants, making it an ideal base to explore the city. The room was good enough for us - nothing special but comfortable. The hotel staff were consistently helpful and welcoming throughout our stay. A very special thank you to Leonardo, our guide for a day trip to Valparaíso. He was friendly, gracious, and incredibly knowledgeable, showing us local sights and even taking us to a store where he kindly bought us samples of manjar, alfajores, dulce de leche etc. — such a thoughtful gesture. We got him some sweets for his family. He also drove us to the airport on our departure day. If you need a driver or guide, we highly recommend asking for Leonardo. The hotel itself has plenty of charm, including a vintage elevator and beautiful rooftop views. We especially enjoyed sitting there for an evening drink before heading out to dinner. A memorable stay all around!

The room is perfect for a couple. It's clean, comfortable, and quiet. It's in a great location, too. The Lastarria neighborhood is full of cafés, restaurants, and shops, but it's still quiet at night. San Cristóbal Hill, Parque Forestal, and Santa Lucía Hill are within walking distance, so it's easy to stroll around. The 24/7 reception is also great. Every receptionist was attentive and friendly. The room was also clean. Housekeeping changed the towels and made the bed every day of my stay. I would recommend it! The creaky floor was a bit annoying, though. It was very loud when walking on it, and we could hear the floor above us creaking, too. Breakfast was okay, although, as is often the case in hotels, there wasn't much selection for vegans. Other than that, I have no complaints.