Expensive, room is old. Always problem with the card. 5 time in a day I need to ask to give me a new one. The Mr. Marco at checkout is not clear, make me confusion and don’t like this service. Also the breakfast is not rich and good. From a best western I pretend more.
Best Western Premier Marina Las Condes
Address: Avenida Alonso De Cordova 5727Availability
Description
Facilities
Reviews
Excellent location. A great hotel for someone looking for a clean, budget Conscious, comfortable rooms.
Very nice and great customer service. Central location very close to malls and corporate area. Great views from the rooms and breakfast included
We arrived tired at 11 a.m. the day after an 18-hour journey. They received us and accommodated us immediately. The breakfast is varied, you have something to choose from. It is close to a Mall and you can exchange money and eat. Cleanliness, location and internet ok. Thank you and greetings from Romania.
Overall the hotel appears very modern and clean no however the service was lackluster. The air system in our unit barely worked, air condition just blew warm air. The hotel was very hot and dry, felt suffocating to sleep in. The front desk said they would send someone upstairs to check on our unit and it never happened. We also asked separately for a different type of pillow which the hotel staff said they would provide but again, none of the pillows were exchanged. Overall the hotel was clean and quiet but it wasn’t exactly a relaxing stay due to the problems described above, neither of us were able to sleep well in the dry heat, uncomfortable setup. I believe this hotel is mostly for commercial clients who are staying 1-2 days hence the lack of responsive service.
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