Almacruz Hotel Y Centro De Convenciones

It was a much better experience than the last time. The suite was definitely worth it. Spacious. The staff is very friendly and the hotel is right in the heart of the city

Excellent location, very good service, big rooms and comfortable beds . Quality price is excellent L

The location is close to many areas of interest and transport is easy. The staff treated me very well and were quite helpful. The building is older and quite interesting. It seems to be well maintained but don't expect the latest in technology -- it is very nice for an older building.

My stay at Alma Cruz was overall a very pleasant experience, and I would gladly return. The hotel has a beautiful classic elegance, with stunning décor that thoughtfully reflects Chilean culture and identity. Despite being an older property, it is exceptionally well maintained, spotlessly clean, and full of charm. The location is excellent, and the staff were consistently attentive, kind, and professional throughout my stay. Breakfast was good, though for longer stays it can feel a bit repetitive, especially considering the standard of the hotel. The only inconvenience was an issue with the in-room fridge, which I needed to store medication. The appliance was faulty and released a strong odor, causing us headaches overnight until we identified the source. Once reported, the staff handled the situation promptly and with great care, safely storing my medication and resolving the issue the same day. Overall, Alma Cruz is a beautiful hotel with outstanding service, impeccable cleanliness, and a refined atmosphere. A minor, well-managed issue did not take away from an otherwise excellent stay.