The experience was seamless. My bags were delayed and I let the company and driver know that I’d take a bit longer when I arrived. My driver waited for me while I waited to talk to the airline about sorting my luggage. He was very kind and helpful. Seamless drop-off to my hotel.
No driver present when we arrived. Company was quick to reply via WhatsApp and offer a free return and quickly refunded our trip. Driver got stuck in traffic, per the company’s response the next day, but there was no service/communication and I assume the alternative would have been to wait an undetermined amount of time for him to show up. Would not recommend if you are not comfortable finding local taxis.
This service was fast, efficient, professional and safe. I'll book again with them on my return trip.
Smooth ride, friendly driver, and on-time arrival. Highly recommend using this shuttle service for a hassle-free transfer to and from the airport
It was a very lovely experience, the driver was incredibly kind and made me feel comfortable. He was very helpful and even helped me carry my bag to the hostel. Thank you so much for your service.
Our driver was waiting for us at the door very friendly and accommodating and the vehicle was very spacious. I would highly recommend this service
Pretty easy experience. Driver was timely and friendly to speak to on the way to my hotel. Prior to pickup the driver had kept in contact with me over text the whole time until he arrived at the airport.
Driver was on time and very helpful even though he spoke little English and I speak very little Spanish. My luggage got lost and he stayed until I had filed a claim. Good driver, seems like a good company.
They originally went to the wrong hotel so they were 15 minutes late but they called us to let us know what was going on. But we booked a little early just to be safe:) The service was friendly and got us to the airport quickly with no issues. We would definitely use them again!
Worked perfectly. My driver arrived on time with a sign with my name on it and we left promptly for the hotel. No complaints, 10/10!
Driver was there on time to pick me up from the airport. He did not speak any English though but this was not a problem
Jésus was an amazing driver and companion when getting us to Tayrona state park and dropping us off at the airport the next day. He was always prompt, very friendly, his vehicle was clean, and he was very communicative. We appreciated his kindness and professionalism.
Friendly driver was waiting neatly, and car was parked nearby. Very helpful. We were quickly at hotel.
Eramos un grupo de 7 personas, y para dejar a 2 personas del grupo en un hotel a 400 metros cobraron un monto adicional, lo cual no es aceptable.
Que fue puntual . Se contactó conmigo para acordar y confirmar el punto de partida automóvil limpio .
We took the service from the airport to the hotel, the driver was very punctual, the journey was quite pleasant
I was picked up at Simon Bolivar Airport and it was a very good Service. The driver was friendly and had all the biosecurity measures. They arrived on time so I was able to fulfill my commitment without problems.
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