Exceptional service from Lester at Coastlands Umhlanga! You don’t often come across service this good, so I really believe in giving credit where it’s due. Lester noticed that we had arrived about two hours before check-in and needed to get some work done. He immediately made sure we had a comfortable place to sit and work while we waited. Even though he is a manager, he personally insisted on taking our food order and making sure we were well looked after. To top it all off, he went out of his way to organise an early check-in for us, which we really appreciated. Thank you, Lester, for such wonderful service and for doing everything with such a genuine willingness to help. It’s the kind of hospitality that really stands out and makes a lasting impression. Coastlands is very lucky to have you!
Coastlands Umhlanga Hotel And Convention Centre
Address: 329 Umhlanga Rocks Drive, Umhlanga RidgeAvailability
Description
Facilities
Reviews
Great atmosphere, delicious food, and excellent service. The staff were friendly and made us feel welcome from the moment we arrived. My only suggestion would be to have more seasoning options for the prawns and chops. Other than that, it was a fantastic experience, and I'd definitely visit again.
A wonderful dining experience with something for everyone. One of the standout features of the restaurant is the impressive variety of dishes on offer, making it a great choice whether you're visiting for a casual meal or one of their buffet services. The lunch and dinner buffets available on selected days provide an excellent selection, catering to a wide range of tastes and preferences. My personal favourite was the lamb curry, rich, flavourful and incredibly authentic. The meat was tender, the spices were perfectly balanced and every bite was a reminder of what a great curry should taste like. Combined with attentive service and a welcoming atmosphere, Coastlands Hotel Restaurant delivers a consistently enjoyable dining experience.
Beautiful place, very neat and clean. Staff not so friendly and they took very long to help me with my 2 hr massage. I was waiting more than getting a massage within that 2 hours. It was very cold inside because of the aircons. It was a nice experience only they waiting periods were unexpectingly long.
Sits on top of the hill overlooking the Umhlanga "old" town. Rooms are large and comfortable, rates are reasonable. Excellent porter service from Timothy who went above and beyond. Concierge were accommodating and friendly. Access to the hotel is easy by car, with plenty of secure parking, and its a really short walk to Gateway shopping mall. Unfortunately, beach access is only by car. Conference facilities are outstanding and are housed within the building on the second floor. Was a pleasure stepping out my room and into the facility. There's a gym and a pool (I heard !). Restaurant provides all three meals if you want, and there's 24 hour room service. Overall has a definite value for money appeal, and has earned its four star rating. It's not the same feel as a beach hotel down in old Umhlanga, but looks and runs with the efficiency of a business-friendly hotel. Not to say I wouldn't stay here in December and children aren't welcome. There really isn't one thing missing, except for the beach.
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