Luis was waiting for us when we got through customs and baggage claim. He drove my husband, two young kids, and me in a van to our hotel in San Miguel. I would definitely book him again if we ever return.
All went well, great communication from the staff and very courteous. Driver pointed out sights and places to visit as well some history of the city.
Luis was great- he was waiting with a sign at the exit and had a nice and comfortable van. He was very friendly and a good driver. Five stars!
Booked the airport transfer from Queretero Airport to San Miguel de Allende. My flight arrived very early but Luis still arrived punctually with a sign with my name on. The transfer vehicle is a comfortable minivan and Luis is a safe, professional and friendly driver. Totally recommended. Handy hint, the phone number in the "contact your activity provider" section of your booking is Luis's WhatsApp number - recommend making contact a day or so before so you can share updates on the day.
Luis watched our flight Information with United and picked us up from the airport even after we were delayed 3 times. We arrived 7 hours later than planned and yet there he was waiting for us at the airport with a smile on his face and warm greeting for us. He gave us lots of great history on the way to our destination, He communicated with us through out the day and through all the delays. Thank you for being there for us providing a great service.
Driver was at the airport when I landed and even waited with me for my friend who was coming to the airport by bus. The driver was very accommodating and even had refreshments in a cooler. 10 out of 10 experience!
Incredibly easy - Luis was my driver and was waiting for me as soon as I left baggage claim. Helped me load my bags and off we went! Luis was AMAZING - told me about local markets and some of the history of the area and he had bottles of water waiting for me in the van. He’s an incredible employee!
Outstanding ride from the airport to San Miguel. Luis was great! It was all very easy and the ride was comfortable.
Timely and comfortable. We were met at the terminal immediately after we exited customs and the ride was great
Could not have been a more pleasant experience! It’s a decent length drive to SMdA; Luis and his vehicle were comfortable and safe, complete with water and cool A/C. I booked far in advance and was a little nervous (because I’m an over communicator) as his response was delayed, but not overly so… so a heads up if you’re like me, don’t worry, he will be there! :) Even booked a return trip with him which was just as delightful. And bonus.. Luis is so passionate about the history of the area and was able to recommend some must-do’s while were there.
Wonderful & comfortable ride from the airport to our hotel. Luis was so knowledgeable & friendly- he made us feel very welcome & took great care of us.
The driver contacted me in advance to confirm flight details. Was easy to find and very friendly and helpful with luggage. Excellent service! Got to our destination safely without any concerns.
Our driver, Luis, was exceptional. Very punctual, safe and courteous. He went above and beyond to explain sites along the way and answer our numerous questions about life in the area. Muy excellente!
Luis gave us superior service. He is prompt in responding to any concerns you have not only before your arrival but during your ride to your destination. His English is very good and he has been wonderful.
We landed at QRO very late (10:30pm) and were pleased to see our driver Luis was still awaiting our arrival. He was very helpful, gracious, and professional...and we enjoyed our conversation en route to San Miguel, so much so that we're planning to book him once again for our return.
Luis was a great driver, very kind and informative and got us exactly where we needed to be in the exact right amount of time. His English was very good, so there were no communication issues. Felt safe entire time and didn’t regret not renting a car. Don’t need one when you get to San Miguel
Luis and Juan were wonderful! We enjoyed chatting and we felt safe at all times. They arrived on time, loaded our luggage and delivered us to our hotel - highly recommend.
Very nice trip! Luis was very punctual and helpful. He gave us information along the trip and was a very good tour guide
Our driver was very friendly but this was overpriced compared to what we heard from the hotel. Plus our driver did not know exactly where the hotel was located. We wasted about 40 minutes trying to find the entrance. Granted there was construction but the hotel has two entrances. This should have been a 80 minute ride maybe 2 hours maximum but it wound up being over 3 hours.
Comfortable ride and excellent service. Our driver was personable and gave us a little history on the Mayans and Spanish history.
Personable driver. Experienced, professional. On time and helpful. Could not have asked for more. Xxx xxx xxxxxxxxx
Luis was waiting for us as soon as we landed and the ride was comfortable and pleasant. He told us a lot about the area as well.
Luis was amazing. Picked us up on time from the airport and at the hotel on our return trip. Would definitely recommend.
The nicest driver we’ve had. He was on time and very professional. We would definitely hire him again
The driver was fantastic. He came with an assistant who was waiting for us in the arrival lounge. Car was spotlessly clean, nice water bottles, safe driver, very communicative online regarding pickup details. VIP service all around. Excellent!
Transport from airport to San Miguel. Excellent service. Very professional. Right on time. Highly recommend !!
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