Small Group Early Bird El Yunque Rainforest Tour

First of all my husband and I are both 73 years young. We booked the Rainforest Tour on July 21st to be picked up from our Princess Ship. Angel was our tour guide and he was amazing!! I have a balance issue due to leg pain. Angel held my hand the entire tour and he and the wonderful young men in our group took extra care with me on the steps. I can’t thank Angel enough, he made my day fantastic.

Highly recommend this experience to anyone visiting PR! Yamil was super knowledgeable and made sure everyone in our group got through safely

Not a great experience. Didn’t go to the national park main entrance . No visitors center. The tour guide is huge into safety- which is great but felt over the top for the experience. Not worth the money and felt disorganized.

2nd time but it won't be my last. The adventure parts are amazing. Yamil was a great guide!

Enrique was the bomb: attentive, personable, and fun. It was a great tour, both challenging and doable. Highly recommended.

The tour was fantastic! Our guide Jorge was very knowledgeable and very friendly. We picked up and dropped off at our hotel which was very convenient!

This was a great tour. It is extreme though so if you have any medical issues or not steady on your feet, don't do it. We had a great time though. One of my favorite things on our trip.

Phenomenal experience! Our guides Miss and Allen were incredible. They ensured our continuous safety while keeping us all very informed and entertained.

*Small Groups* Earlybird El Yunque Rainforest Adventure Tour Had a great experience. Our guide, Adriana, was very knowledgeable, personable, and fun to go with. The small group was a good idea. Did the rope swing, a couple of cliff jumps, and the natural slide. She served fresh fruit at the water area. Had a great time.

Very well organised. Everything went smoothly. Our guide Orlando was great. A must do experience in Puerto Rico

Orlando and Carlos were fantastic tour guides… Felt very comfortable that they knew the terrain and were very engaging with everyone there… Would highly recommend this trip and really like the safety precautions they did compared to other tour guides that we saw there… Excellent well done

Jonathan was our guide and did an excellent job. The trails, rock slide and cliff jump were all amazing. This was a great experience.

The place is absolutely beautiful. My husband and I enjoyed it very much. The hike and everything was awesome. Amazing waterfall amd cool spots along the way.Couldn't have done it without our outstanding tour guides, Athena and Jeffery. They both nailed it and made the whole trip that much more enjoyable. So to Athena and Jeffery, thank you so much for our awesome adventure today. Much love, Angelica and Zach. 9.28.2024

This was a great experience overall. There was an abundance of photo opportunities, crystal clear waters, an opportunity to slide down a natural rock slide, jump from a rock, and also do a rope swing. This experience offered early arrivals to beat the crowds, and that was necessary because it became very crowded towards midday. There is a bathroom upon arrival. We were allowed to leave our belongings in a locked van. We were required to wear life jackets and helmets, which were provided. The whole experience occurs on an individual’s personal property where we walked 20 minutes down a very muddy, slippery trail to reach the river. We were given the time to change clothes afterwards, including a hose to rinse off with. We never felt unsafe, and our guide was friendly. The 4 stars is because we felt it wasn’t truly a tour. Our guide pointed out only 2 plants. We saw 0 animals. Rather than a tour, this was a trip to swim in the river.

I recently took a tour with Carlos as our guide, and unfortunately, it was a complete disaster. Carlos was unprofessional, unorganized, and failed to provide the service promised. Specifically: - He didn't take any photos as advertised, which was a major letdown. - The tour was chaotic and disorganized, with one participant almost drowning. - Carlos seemed unprepared and uninterested in ensuring our safety and well-being. I would not recommend this tour or Carlos as a guide to anyone. The experience was a waste of time and money. Viator should reconsider partnering with such an unreliable and unprofessional guide.

Fantastic little hike and wonderful pool with rope swing and cliff jumping, it appears this tour group was a touch overboard with safety as our group were the only people out of about 80 there required to wear helmets and life jackets which was a bit frustrating.

What an amazing adventure! Tour guides were awesome! Friendly, helpful and informative. This no stroll in the park. If you’re looking for a true experience in the rain forest this is for you!

Long story short: I give this experience 5 out of 5 stars - shining brightly. Book it, and you won't regret it. More details: My husband, 8 yo daughter and I were on a cruise, stopping in Puerto Rico for a limited amount of time. Many would say it was too short a time to get to El Yunque and back, but I really wanted to hike in the rainforest, and my husband agreed to take the risk. We booked this trip the night before and immediately heard from San Juan Tours to confirm and make arrangements, including arranging to have us picked up from the cruise terminal to save time. I really liked that because we were the ones showing up last minute and hoping for the best. First "thank you" to San Juan Tours is for the consistent communication and really working to ensure the experience event happened. The next amazing thing about this experience was our tour guide - Xander. Xander was phenomenal! Of course he was knowledgeable and fun. He also made me feel safe. We saw other hikers, even those in groups, not wearing helmets or life vests. To each their own; however, I actually hit my head once coming around a rock, and there's no way I would have survived the most fun of the hike without that life vest! He was very concerned about us having appropriate footwear too, and as we watched others slip and fall, I became much more grateful for his concern for our wellbeing. He helped my husband and I with our daughter in particular during trickier parts of the hike, too. Overall, just an awesome human and a wonderful guide. Thanks so much, Xander. Lastly, as I mentioned at the beginning, I booked this activity last minute and took a risk because it is pretty much standard cruise line policy that if you take the chance of booking an excursion outside those offered by the cruise line and the excursion runs late, you get left behind. I knew the risk and took it. It was worth it! Xander gave us a wonderful experience within El Yunque and then applied the pressure to get us back to the cruise terminal in San Juan. Let me be clear: Even if we missed our ship and had to find our way back home from Puerto Rico without anything we had on the ship, THIS WOULD HAVE STILL BEEN WORTH THE RISK! The experience was that good! As a matter of fact, I was checking local AirBnBs and flights back home on the ride back to the cruise terminal. We were just so completely satisfied - impressed really. We felt cared for, cared about, and we had such a memorable and amazing time. I cannot recommend this activity enough, and Xander was incredible! I'm so grateful.

Xander was very helpful and experienced with the forest, would recommend going here on a tour with him 100%! Me and my boyfriend had the best time

Xander our tour guide was absolutely amazing. He was running behind on schedule but surely made it up to us. He was extremely knowledgeable and patient. The waterslides, rope swing, cliff jump were the highlights. Definitely not an easy hike but worth every second!

Overall, one of the best experiences you can do in Puerto Rico. Our tour guide, Xander, was fantastic… punctual, fun, and knowledgeable. Trail consisted of natural slides, climbs, rope swings, and cliff jump (20ft). Definitely need a tour guide for this trail, wear biker shorts/shorts and closed toe shoes (slippery rocks/River walks/mud). Xander ensured our safety and provided necessary vest & helmet. && bring cash for some local cuisine!!

I recently participated in this El Yunque rainforest tour and I have to say, it was not at all what I had expected. I was under the impression that it would be a leisurely walking tour with some water and mud, but it turned out to be more suited for rock climbers and hikers. Our tour guide, Xander, was offensive and used stereotypes when addressing my niece, best friend and I. He suggested that we were not bold enough to handle the tour, which I found to be highly unprofessional and discouraging. Additionally, we were not given any options prior to the tour for how to get back prior to going out; we were simply told that we had to go back the way we came. I felt that my life was in danger going back the same route, and it was a very unsettling experience. We saw people return a different route that apparently lead to the actual El Yunque starting point for beginners. He told us unless we had five dollars for everyone to get back we were going to go back the same way because he was not going to pay. I guess my question then became then what did I pay 89.00 for? Again, I seriously felt my life in danger. To make matters worse, we never saw a water fountain or restroom during the entire tour. This is something that should have been clearly communicated to us beforehand. On top of that, the tour guide suggested that we not wear bug spray, which I found to be irresponsible and potentially dangerous. I would advise anyone considering this tour to ensure that they thoroughly research the entry point and confirm the level of difficulty before booking. It's also important to make sure that the tour company provides options for how to safely return to the starting point. In my opinion, this is not the safest group to travel with and I would not recommend this tour to others.

Awesome experience! We had an absolute blast. The guide was great, he even picked us up at our Airbnb. Great value for the money.

Jaffet was an amazing tour guide! Very supportive and funny, kept us feeling safe. Also very insightful and educational about the forest. Amazing experience, highly recommend!

The views was amazing . We took so many pictures , tour guy was a excellent mentor and very helpful 10/10 wonderful experience over all

Fabulous time in El Junque. Reliable transportation and very knowledgeable about the area. Japheth was so attentive and kind. We learned so much and really enjoyed the adventure. Highly recommend!!

I highly recommend this excursion. Round trip transportation from our hotels front door was a plus. And most of all our guide Jeffery was Amazing! I do not know how to swim and jumping from several feet high into fresh water with a life vest was very challenging for me. Jeffery was patient and encouraging. He also took photos/videos to capture our experience.

Everything was amazing. I definitely recommend. I will definitely be booking this experience again. Our tour guide was awesome

Our guide Japheth was outstanding! He made sure to keep us safe and his knowledge of the area made the excursion fun and exciting. I definitely recommend Japheth to all those looking for a great excursion.

Great experience with a small group. Would certainly recommend. Japheth was a very knowledgeable guide.

Good time, good value. Especially appreciated this company does small groups, more one on on with your guide.

Japheth was great! He was knowledgeable and fun, while ensuring our safety. Highly recommended this tour as it was a much smaller group.

Jeffrey was a charismatic and helpful guide. He personally helped me when I needed help with the challenging trail. He was professional and also very nice. He was a pleasure to be with throughout the experience.

Well organized, prioritized safety, very educational. I Highly Recommended!!! Definitely will tell a friend. Will do again

We had an exceptional experience. I recommend this to anyone who would want to swim under a waterfall, water slide, make a daring 30ft jump, and experience the excitement of leaping from a rope. We didn’t do all the activities but it was fun. 1. The booking process on their website was seamless, making it incredibly easy to secure our spot for the trip. 2. Our guide, a 23-year-old, was not only knowledgeable but also an awesome companion throughout the journey, adding a personal touch to the adventure. 3. The communication was spot-on. We received a timely message about a 15-minute delay in the pickup time from our hotel, demonstrating their commitment to keeping us informed. 4. Each moment was filled with adrenaline and unforgettable memories.