Our driver, Hector, was courteous, friendly, professional and efficient. He made our transition from the airport to our hotel seamless and stress-free.
About Activity
What's Included
Includes
- Private one-way transportation.
- Professional local host.
- Direct communication with your host.
Excludes
- Midnight service surcharge (when applicable).
- Child safety seats (available for an additional fee).
Departure & Return
Departure Point
- Pickup Policy (Non-Airport Services) • To help keep every journey running smoothly, your personal host will wait up to 15 minutes after your scheduled pickup time. • If you need additional waiting time, we'll do our best to accommodate you whenever possible. • Please note that any wait beyond the complimentary 15 minutes will be subject to an additional waiting fee. • Thank you in advance for helping us provide timely, personalized service for all of our guests.
Itinerary
Travel with peace of mind from the moment you arrive in Puerto Rico.
Skip the taxi line at Luis Muñoz Marín International Airport (SJU) and enjoy private, comfortable transportation with one of our local hosts.
This is a one-way private transfer from San Juan to (or return):
Rio Grande
Luquillo
Canovanas
Loiza
Return transfers are also available. If you need round-trip transportation, simply book this service twice.
Before Your Service
One day before your scheduled transportation, you'll receive a text message with:
• Your host's name
• Direct phone number
• Pickup confirmation
This allows you to communicate directly with your host if needed.
SJU Airport Pickup
• Your personal host will greet you inside the baggage claim area holding a sign with the name provided on your reservation.
• If your flight is delayed, don't worry—we monitor all incoming flights and automatically adjust your pickup time at no additional cost.
• Depending on airport traffic and operational conditions, wait times of up to 30 minutes after your arrival may occasionally occur. Our office will keep you informed throughout the process.
Language Offered
Additional Info
Cancellation Policy
Reviews
Héctor was right there at the start of baggage claim. Big warm smile and walked me to the luggage carousel waited patiently for my bag. Then he steered the bag and me to his waiting van wonderfully open. The door helped me get up into the thing and got me straight to my hotel put my luggage on the step. What a wonderful man very warm very sweet very helpful giving me background about the area. Very nice man thank you Hector for giving me a smile after a long day of travel.
Our driver communicated with us thoroughly. He friendly and engaging. He told us about a lot of local places to eat, shop, and tour.
Excellent service! Eunice and Lomar were easy to work with and very accommodating. I would highly recommend this company for any transportation needs.
Mr. Hector was very pleasant! Nice trip!! He shared the weather expectations for our stay and shared good eating experiences.
Very warm and welcoming driver. The driver was knowledgeable and very willing to give us ideas for food and fun
Driver was late didn’t pick us up in side had to walk outside with 3 big suitcases a stroller and a 2yr old I wanted to add a stop to Walmart was told that would be an extra 30 on top of the 75 I already paid for this ride and my hotel was literally 3 minutes from the airport so I wish I had known before hand I will definitely do more research next time . The driver was pleasant offered us water and got us there safely and drove excellent like he was carrying precious cargo
He was such a nice guy and even showed us some of the sights on our way to the hotel! Would def recommend!
Nice experience, price was good, good communication with picking up and they were on time. Very nice driver. Will book again!
Iomar was amazing and friendly. He picked us up from the airport to our hotel. On the way he gave a little history of Puerto Rico. He also likes reggae music
Friendly, convenient, cost effective, prompt. Easy to coordinate and they were waiting at baggage claim with a sign.
I appreciated that they made sure we entered the correct information. Easy to work with via text. Safe ride.
Abiel was an excellent airport driver and provided outstanding service from start to finish. He was punctual, professional, and very courteous throughout the ride. The vehicle was clean and comfortable, and he made the trip stress-free with his safe driving and friendly attitude. Abiel was helpful with luggage and ensured that I arrived at my destination on time. His professionalism and attention to customer service made a great impression and enhanced my travel experience. I truly appreciated his reliability and kindness. I would highly recommend Abiel to anyone needing airport transportation and would gladly ride with him again in the future
Our driver was great. On time great with communication. I recommend this service. The driver was also very friendly and made us feel very welcome to San Juan
Alex was absolutely sweet and gave us amazing recommendations for places to eat and explore on our drive to our accommodations. He was waiting for us at our baggage claim and waited with us. Very warm and welcoming. Booking again!
Christian was great! He was very friendly, communicated in advance and was there to pick us up quickly!
The driver was friendly and on-time, really appreciate the service. Professional and I would recommend the service.
If you have a group and you all come at different times they did not pay attention to your pick up time! They were late after they had it wrong and to be honest the short distance our hotel was from the airport this was a rip off Lyft is cheaper.
Highly recommend using this service. It was wonderful to disembark and have transportation waiting for our group of 8 and our 13 pieces of luggage. This is the only way to go!!!!
Easy, well priced. Safe and knowledgeable driver. He knew his way around an event happening on cruise day that blocked traffic toward the port. Pleasant demeanor, comfortable vehicle, clean and roomy! Thanks for the easy booking as well. Communicated via text before the transfer both the night before. Even sent a photo of the vehicle to reduce confusion! We'll done!
Hector met us in baggage claim with our names on a sign. He helped with suggestions of some places go.
It makes it easy to get around San Juan when you're being driven by someone who knows his way around and doesn't get caught up in traffic.
I had an excellent experience with Viator Transportation! From start to finish, everything was smooth, professional, and stress-free. The booking process was easy, and communication was clear and timely. Our driver was punctual, friendly, and very knowledgeable about the area, which made the ride even more enjoyable. The vehicle was clean, comfortable, and well-maintained, adding to the overall great experience. What I appreciated most was the reliability—everything ran exactly as planned, which is so important when traveling. Whether you’re heading to the airport, a cruise port, or exploring a new destination, I highly recommend Viator Transportation for dependable and high-quality service. I will definitely be using them again for future trips!
Excellent communication !!! Driver was very accommodating and the vehicle worked great for our large group and luggage. Would definitely Use again.
They are wonderful and I highly recommend. The communication is clear before and during the trip. We needed to adjust our timing with the majority of our bookings during our two week trip. They were understanding and accommodating. I plan to look for this company not only when in Puerto Rico but in any of their locations.
JP was awesome! He was so easy to find at baggage claim and he showed us where to find our bags and waited patiently while we collected our MANY bags! We didn’t feel rushed at all and he helped us load everything into the van. There was plenty of space for all our luggage and 8 people :) JP was very kind and made conversation with us and gave us some tips about the area. He also had ice cold bottled water for each of us which was a lifesaver after traveling all day with 3 back to back to back flights and running to make connections. I would definitely book with JP again and have only good things to say about our experience. Thank you!
Our private driver was on time and professional. He messaged me with his location and all details to make for an easy pickup. Would definitely use again.
We used One way transfers 3 times for a group of 6 and they were always a little early and that was awesome. Our driver Hector was amazing. They all were but I can’t remember their names. I highly recommend using this transfer service.
On time, Clean and Comfortable, Good value. Using this avoids the hassle getting off a cruise. They did a nice job
Amazing experience! Our driver Hector was early and contacted us to let us know he was at the airport and ready when we were ready. No rush, he helped with all the luggage even to the cruise terminal. Very friendly and professional service and I highly recommend this company. They really know how to provide excellent customer service.
Great driver! Even picked us up two hours early because our travel plans changed and was so helpful!
The best and most reasonably priced transportation service in San Juan . Our driver Christian, was on time, friendly and a family oriented person. It was a fun ride to the airport. Thankyou so much. A+++
Very communicative and helpful. Our driver made sure we knew where he was and helped us with dinner recommendations
We booked airport transportation from the San Juan airport to our cruise ship. The communication was great from day one. The team messaged me confirming which cruise line. When we arrived, I had an email and then received a phone call from the team letting me know my driver‘s name and his phone number. Shortly after our driver, Mr Hector, called me to let me know he would meet us in the departure. He showed up shortly after with a sign that had my name on it. It was a very smooth process from the beginning. I would highly recommend use this group for airport transportation.
Our driver, Christian was AMAZING! He communicated with us prior to our arrival back to San Juan port. After our cruise we stayed 3 days in PR, He gave us great suggestions on places to visit and local food. We highly recommend using this service and will do so again on our next trip to PR.
Our driver (JP) met us right at baggage claim and patiently waited as the airline was not as efficient as he was. Took us right to a comfortable right sized SUV and drove us to our destination with just enough discussion to make us feel welcome and curious about San Juan but not like he was trying to force conversation.
They arrived early. Ready and willing to go whenever we wanted. Friendly, helpful, and professional service.
Our driver was very pleasant and helpful. We had two flight delays and he was on top of everything and waiting for us when we walking into baggage claim.
Book Viator for your transportation. Wonderful experience. Waited on us because of late flight. Made sure we entered the hotel safely.
So easy to find him, right at baggage claim. Excellent experience!! We were very happy with this service
Service was great! A little pricey, but driver was on time and pleasant and got us to our destination on time.
Very good communication and get you where you need to be. We got to our cruise early and driver was very nice!
Our driver was on time, friendly and got us from our hotel to the cruise port in no time. The van was comfortable for our group of 10 and all our luggage. Highly recommend if you need local transportation.
The driver was very nice and helpful. Will definitely booked them again. Thank you thank you again for the great customer service
Pickup from a VV cruise is under the white tent (just ask).... signs when you leave the terminal are misleading. Our driver was fantastic, very friendly, professional and a very good driver.
Iomar was an excellent Host. Pickup at the airport was seamless and transfer to the VRBO went well. He ensured we got into the VRBO! Felt like family!
We used them for transportation about 4 times during our vacation. They were very professional, communicated extremely well and all our drivers were on time, very polite and helpful. I would recommend them 100%.
We had a great experience for our cruise to airport transport with Mr Iomar from Transport and Experiences Puerto Rico. He was on-time, called to let us know he had arrived and directed us to the pick-up location. We had a private van for our 6 passengers. Booking this transport made our travel life much easier!
Our driver was amazing and very knowledgeable and friendly! The communication from the customer service department was excellent as well.
Professional and friendly driver provided a large clean car with cold waters for everyone and a fast safe drive to the airport.
Monday through Friday 9 am to 7 pm EST
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