San Juan: Clear Kayak Tour Led Experience In Condado Lagoon

Great experience. Would book again!

It was nerve racking at first, but turned out to be a good experience. The tour guide Kia was amazing. It was cool seeing the water under the kayak.

I had a whole anxiety attack on the kayak and the instructor did not care about bringing us back to the shore we had to get off on a abandoned deck and didn't come look for us

Kyler was a fun, interesting tour guide. When our lights went out she quickly saved the day with a replacement battery. We saw the city skyline lit up at night and were lucky that it was a full moon. If you see more than a two inch brown fish on this tour, consider yourself lucky. The lights on the kayak look fun, but they don’t help you see anything. We had fun tooling around in the dark and we read the description and then signed up for this tour which gave us everything we paid for. But if you are short on time or choosing between two activities at night…unless you really love kayaking at night…

If you plan on doing this solo, don’t I’ll call beforehand to make sure they can accommodate me as me being by myself. They said they could and then when I got there, I couldn’t even kayak

Great experience for good price should

That was the last event before returning back home and we really enjoyed it. The guide did an excellent job and was there to assist us.

Awesome staff great experience

If I could give this a zero star I would. DONT WASTE YOUR MONEY!! they calmed me and ask could we move the 7pm excursion to 9. I had dinner plans and everything. When I went down there it was ghost town. I spent $240 for nothing. What a waste of money. They never replied to my text and now I’m out of money. These kind of people should be arrested

Very kind and help full when I got scared !!! Beautiful experience! ( my bf stressed me out more than the water lol but the tour guide was very calm and understanding)

We paid online and got there nobody there we called the number nobody picked up and we text the number found an email and email them nothing

Had lots of fun ! Our tour guides were super nice and recommended some good food after. Would definitely do it again

I was really looking forward to this bioluminescent kayak tour, but unfortunately it wasn’t as enjoyable as I expected. The biggest issue was that the lights in the kayak failed several times. Since it was very dark out, working lights would have made a huge difference and allowed us to better see and appreciate the bay and the bioluminescence. Without them, the experience felt limited and underwhelming. At one point, I was personally pulled out and brought back by the overseer, which disrupted the flow of the tour and made things feel disorganized. On top of that, we were overcharged even after already paying through Viator, which was frustrating and unexpected. Overall, the concept has a lot of potential, but the equipment was not up to par for what’s being advertised. I can understand now why they emphasize that the tour is nonrefundable. The experience doesn’t quite meet expectations. I wouldn’t recommend this tour unless significant improvements are made.

The kayaks are two person and are made of clear plastic with LED strips on each side shining into the water, illuminating down a few feet. Unfortunately there wasn't much to see our night, but we did have fun tooling around the lagoon for a hour.

Fun evening spent with family - this is a great beginning kayak experience and the clear kayaks are the best! It is not meant to be a “tour” with lots of history - fun way to get out together!

What’s wonderful experience to kayak and see the lights of the city from the water. If you are thinking of things to do while visiting this is a must!

Our guide was very nice! When we got tired, he pulled us on the banana boat, which was so kind of him!

Horrible I went on time and they canceled our kayaking due to the fact that the water commission closes the lake and they didn’t even send me a notice I went for nothing no one ever bothered to to tell me that there was no kajaking.

The instructor gave us pointers on how to use the panel because we did t have experience kayaking. He ensured us that we will be okay. It was the only two of us which made it easier for us and didn’t have to feel rushed. We seen a few fish that swam under our kayak and beside us. It was a really neat experience. It is definitely a work out! lol. We did hope the instructor initiated taking our photos or videos.

Nice experience, the views were lovely. The staff did an excellent job. Jay was very informative about nature and local information.

I really enjoyed this experience. Kayaking right before night time was exactly what I wanted . Check in was easy and the instructor let me use his speaker during the kayak ride .

It was amazing, but the instructor didn’t give us explicit instructions during the tour. The workers in the office were very helpful & accommodating!

Me and my brother were first timers Shakira and Omar were both amazing they were extremely patient with us. Thank you so much for the experience.

Since we are tourists we do not know very well the locations there, we were at the EXACT time agreed on the place, there was a booth armed with a counter but there was no one, we walked 2 blocks ahead, asking in each place we saw, we reached the lake and in the lake a person X told us they should go to the agency this one corner, already for this was 6:10, the activity was at 6, when we discovered all this and arrived at the agency premises, no one helped us, no one was fazed, they just did not care and said already kayaks came out and are in the lake ask for a refund for the page, they do not care anything, or look for another possible alternative, terrible service do not give importance to their clients