Driver Juan was very accommodating and courteous working with our group of 10. He was also knowledgeable about the area and provided information on spots to try.
About Activity
What's Included
Includes
- Private transfer
- Transport by private vehicle
- Transportation only in between San Juan and Carolina municipalities, not to Rio Grande nor Dorado.
- Chauffeur
Excludes
- Gratuities
- Extras stops on the way not included
- Child seats or child boosters $20 extra charge cash.
Departure & Return
Departure Point
- *Please make sure your phone is working because we are going to be texting you the meeting point details or also sending messages on the Viator system. *At the airport on arrival day, we will meet you around baggage claims area with a sign. *At the cruise ship port, we will meet you around the passenger's pick up area. * Oversize or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable. *Please make sure you enter the correct information of the flight arriving in PR like airline name and flight number so we can track it down. *Please contact us if any changes happens in the information like flight number and arrival time, hotel's name or pickup time and drop off location. *Waiting time without any kind of communication: no more than 20 minutes from the time set on the booking unless you contact us to inform about any changes. *After 20 minutes of waiting, if you do not contact us, it will be consider as a "No show, No calls" and no refund will apply.
Itinerary
*Not for transportation to Rio Grande, Dorado, Luquillo, Loiza, etc.*
For example in the international airport Luis Munoz Marin, we pick you outside baggage claims in the passenger's pickup area with a sing with your name on, and then take you to your desire location in San Juan or Carolina. Our vehicles are always very clean and sanitized. Our chauffeurs have the expertise and knowledge to give you the best service. Excellent service it's what drive us!
Language Offered
Additional Info
Cancellation Policy
Reviews
Jesus was knowledgeable, kind and always on time. Great experience. Would recommend him for all your transfers.
Jesus was great! Was right where he said he would be and provided excellent communication. Would definitely recommend.
Great communication and super professional and friendly!! We have used Viator for all kinds of stuff and have not EVER been disappointed.
Shuttle NEVER showed .. would NOT recommend called company got a refund within the day .. very disappointed
Driver met us at airport…great! He showed us where to go once we retrieved our bags. He called me and we hadn’t gotten bags yet. Finally got bags and went out door…no driver. He called and told us what to look for…no such thing. Finally a lady came and got us and took us to OPPOSITE end of airport to get in a van. She did a great job getting us to our ship.
Our flight was earlier than expected and driver was following the flight and still met us in baggage claim. Would definitely recommend!!
Very personalized, found our bag that was on another flight, got us to the ship port with little time to spare!
Arrived reliably early. Texted as we were taxing. Will meet and greet at airport. Nice vehicle. About 25 minutes into Old San Juan.
Pick up went super smooth; driver was waiting for us with sign and whisked us to our hotel with no problem, explaining landmarks along the way.
Other than the free water. I was very tired as I was up at 4am the day before. It wasn’t a good experience for my first time to Sam Juan, Puerto Rico.
Driver was very nice and was waiting at baggage claim for us. Took us to our hotel and pointed out sites.
Jesus was on time and very pleasant. He got us to our hotel safely and without any issues. Excellent experience
It was an easy and stress free ride. Our driver met us at the baggage claim area after texting me. He helped with my bag and was very friendly.
Driver was early on arrival time and respectful and courteous. It was so easy to book on line .Good driver.
Lucky to have the same professional driver. I would use this service again . Thank you for the great service
Driver was waiting for the plane to land. Awesome customer service. Always high quality service. Thank you
Jesus Marrero was our driver. He texted us as we landed and was very prompt, kind and courteous. We would definitely recommend him for transfer service.
My driver Alexander was very friendly and was there waiting for me with a sign with my name on it. He drive safe and gave me som history on Puerto Rico as we drove to my Airbnb. He gave us some great food recommendations and I will definitely book again. Thank you!
I have used this service 2 times in December 2024 and March 2025 for my family to pick us up from the airport and the cruise terminal. I have nothing but positive comments to add about the privately owned transfer service. Communication is thorough, timely pick up and a spacious vehicle for a family of 5 with 5 pieces of luggage. it was a no stress experience.
Everything went very smoothly. The driver was waiting for us at the port, the instructions were very clear where he would be, and we got to the airport on time. Would highly recommend!
The vehicle was not as expected, I thought it would be similar to the vehicle pictured. The vehicle was older and I thought the driver would be there with a sign for us.
Seamless experience, great communication prior to pick up. We were actually ahead of schedule and at the airport early (which is always nice). Would definitely book again
The driver was very nice, on time and very helpful. He texted me the meeting up area and was there waiting when we got off the plane
Jesus, was there at baggage claim when i arrived. He saved me my ship was leaving in a bit n airplane was 5 hrs late into Sju. But this company is most professional.
Cruise transfer to airport was seamless. Jesus had a large vehicle and was very kind and accomodating . We changed the pickup time on short notice requesting an hour earlie that morning and he still arrived early. Highly recommend!
Travel from airport to cruise line. It was seamless. The driver met us at the luggage pickup. Great service. Highly recommended
Jesus was prompt and professional. He was very kind and had bottles of water for us. No confusion as our name was displayed on the dash. Highly recommend.
Excellent transportation from hotel to cruise and from cruise to hotel. Also recommended going to the San Juan Children's Museum and to a great restaurant for lunch. The really listened to us when we said we had lots of luggage and brought a big Suburban.
Alexander geeted as the airport and helped us find our way. He gave us great suggestions for fun things to do and great food spots on the island!
Used service from airport to Airbnb. We were late getting in but the driver was waiting for us. He was kind and helpful.
Great service. Our driver was on time and very pleasant. The vehicle was very accommodating for 8 persons with 2 bags each
Jesus was a sweetheart. Prompt and considerate So polite and accommodating! Will book again . Thank you Jesus ! Ess
Jesus was a pleasure super sweet and knowledgeable. He was at the place he said hed be and he texted me before i even thought about texting him. I will def use Jesus again!!
Communication was wonderful! Did run late even after he told us his initial expected meeting time ( we were ready before him) BUT he kept updating us and instructions were clear. Once he arrived everything was smooth sailing. I would recommend ...tardiness happens sometimes!
Jesus was great. Our bags got lost temporarily and he was patient waiting with us at 1am. He came back and picked us up promptly at 8am the next morning so we could make our connection.
Our driver was awesome! Our plane came in 1/2 hour early & we thought we would have to wait. He was standing at baggage claim holding our name on signage when we arrived. No wait! He then assisted with our luggage. His van was only steps away. He was very pleasant & offered us water. He was a safe driver. We could not have been more pleased. I would definitely use again.
Great communication from our driver Jesus who was prompt and pleasant. Definitely recommend to anyone needing transportation in San Juan!
Jesus was amazing! Thank you for making my son’s 7th birthday memorable! 10/10 we recommend & will use in the future! Thanks again!
So lucky to have booked Jesus for our airport transfer. Communicated with us, showed up five minutes before pick up time. We had 2xl suitcases plus 3 carry on and 2xl backpacks. Jesus fit it all into the back of his van and we were on our way. The van was very comfortable with the air-conditioning running. We absolutely recommend his service.
Great service, but a bit of confusion on pickup location. Jesus (our driver) was in contact to get all of us to where we needed to be safely and timely.
Great service from cruise to hotel. Texted before we got off the ship, sign with name made it easy to locate the driver. Definitely recommend.
Jesus was terrific. He was there waiting for us despite the late hour our delayed flight arrived. He was very kind and informative.
It was memorable how he responded. How he made sure I got to the airport on time. He gave me good pick up information as well.
Jesus was a great with his communication. Sent me notices and verified pick up time and location. He arranged his time to accommodate our schedule change. Prompt pick up and very clean vehicle. Highly recommend!
Jesus was great! Checked in ahead of time, great communication, helpful and friendly. Prompt and got us to our hotel in short order. Great experience!
Our driver Jorge was a great communicator and very professional, we were available for our transfer earlier than expected and he still took care of us. Highly recommend!
Alexander was amazing. He gave us food recommendations, activity recommendations and made us feel very welcome. The van and suburban were clean and comfortable. He was early to pick up both times. Will definitely book again!
Convenient transportation to the port. Much better than waiting for large transfers through the ship
Friendly & prompt. Clean vehicle & water bottles were an excellent touch! Nice .. friendly .. will use again
Monday through Friday 9 am to 7 pm EST
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