San Francisco Airport Sfo Round Trip Transfer To San Francisco

The ride from the airport was GREAT, the driver was GREAT and I made a new friend as a result. The ride back to the airport required me contacting the contractor (not the driver), several times in order to be in touch with the driver. However, setting up the rides was a nightmare. I had to spend weeks clarifying & verifying as well as being confused by ongoing texts on my phone from the contractor, Elife, as to when my ride was to happen, who I was, why I was constantly being contacted by text and then no one knew what was going on. I will never, ever, use this 'service' again. Why Super Shuttle no longer takes shared rides from SFO is beyond me. That was a very straightforward way of offering shuttle SERVICE to folks. Thankfully, if available, the next time I go, I'll take the direct approach for a ride from and to the airport.

The driver was friendly and showed up right on time. Very convenient way to travel, I highly recommend.

I reserved Elife Limo for a pickup from SFO for my wife. Her flight was delayed and arrived 2 hours late, shortly before 10pm. The driver told her he would wait 15 minutes from the landing time! Can anyone make it from the plane to the driver in 15 minutes? This was an international flight!!! I have a screenshot of this text exchange (attached), and it's crazy. Also, the company policy is that they track delays and wait 60 minutes from arrival, which I got from their own website! The driver then told my wife to call an Uber instead. I called the company that night, and they said there's nothing they can do. DO NOT BOOK WITH THIS COMPANY. I WILL NEVER EVER BOOK WITH THEM AGAIN. I booked through shuttlefinder.com, so you may not want to use that service either. The company said they would like to refund me, but that they couldn't and that I had to chase the refund down from another company. I disagree with the philosophy that I should do the work to fix their issue. They abandoned my wife! I told them that they can cut me a check at any time, but then they just stopped responding to me. I'm also requesting that they reimburse the almost $600 my wife had to pay for the Uber ride home! I STRONGLY RECOMMEND THAT NO ONE EVER USE THIS BUSINESS!

People who are often upset leave a review titled -1 stars. I'm not going to do that, but it is important to note that if you book this company it is possible that they will leave without you. Our train arrived at 6:57p. Our driver sent a screenshot of him leaving the station at 6:59p, what? That means he either saw the train and said, "Screw them" or never came at all. This resulted in my daughters and I being stranded in a new town. No, I would not give them -1 starts, but if they were guests at my house I would serve them hot dog water!

Our driver, Todd with Elife limo was good, however the Elife company is horrible. I was in Europe after the Friday night 9/19 cyberattack that affected many airports through the weekend and after. I made a rez on 9/21via Elife to get a ride home from SFO on 9/22, and due to the cyberattack over weekend our flight got cancelled and rebooked for the next day. I was charged on my cc immediately when making the reservation. When our flight got cancelled from Zurich to SFO on 9/22 , I sent emails and voicemails to the company, as well as texting the driver directly to let him know of the change. After repeated attempts to notify them, and their partner company Mozio, I was told that they were unable to modify the ride date, and they would not give me a refund as they are calling it a NO SHOW. DO NOT USE THIS COMPANY! It is very difficult to contact them when there is a change in your travel schedule, and they do not care about the customer or customer service. They have refused to refund the amount that was charged for a ride they would not modify. I rarely write reviews, but want to warn you. I will be contacting Better Business Bureau as well.

Both drivers demonstrated punctuality, and the transportation service was executed seamlessly, free of any disruptions. It is commendable to observe a company prioritizing customer satisfaction. We anticipate future engagements and extend our highest recommendations to those requiring similar services.

They were great in communication and made it very easy for us. Drivers were prompt and helpful and clean cars!! It was stress free and convenient to have a town car for airport travel

Even though they responded when I initially made the reservation, they had no reservation within their system the day of pick up. Had to call Viator, which Viator confirmed that they somehow didn't have a reservation for myself. Somone seriously dropped the ball here. Seems to me Viator also owes me $44.65, as I used their Viator rewards when making this reservation.

I attempted to contact company regarding concerns of timing for trip back to airport. 24 hours later and still have not got a responce

We had a few issues with the service, but over all we’re happy. When the service was booked I made mention that we would like an SUV, as we are both tall. It wasn’t until just before the trip that I was advised it was only booked for a car and I would need to cancel and rebook an SUV. By that time I didn’t want to be stranded so I agreed to a car. Once we arrived at SFO, where I expected to be met by a professional driver, I received a text to go outside and wait. Eventually we were greeted not to a black car, but rather a red people mover, which was a tad late to arrive and required us to run down the street to meet him. The driver didn’t get out of his seat, but opened the trunk from inside the car. Once we got in the car I found our driver to be slightly disheveled, in a black t shirt, jeans and running shoes. His English was very limited as was his driving skills. His choice of Hip Hop music wasn’t appreciated either. From observations I concluded that this was more of an Uber than a limo service as there was no state licensing number visible on the vehicle. Our return trip in comparison was delightful, a black Mercedes with a professional looking driver, who was helpful, courteous and an excellent driver.

Our driver, Summer, was great. She picked us up at SFO within minutes of us getting our luggage. Although, we had more luggage than expected, she made it work, safely. She put all the luggage into the car by herself and wouldn't let us help. She was friendly and chatted with us as we drove to our destination. Summer has a bright light within her and I hope we get her on our return to SFO.

Drivers communication was amazing nice car great ride. Car fitted our 4 big bags and 3 small ones. Very comfortable car.

The driver was constantly stepping on the gas and braking all the time. You got sea sick from the way he drove.

Excellent Service by Fox Transfers incoming and outgoing Incoming we were contacted by Rafa on Whats App just after landing and given concise instructions for the pick up point. Outgoing we were advised by Rafa that it would be best to leave earlier than planned due to the big convention in town and the road works. Both cars provided were clean and had excellent drivers. Rafa you run an excellent service keep it up, will be in touch whenInext visit San Francisco.

Patrick was help and informative. Pointed out places of interest. He made a 30 minute trip enjoyable.

The driver arrived promptly and communicated effectively via text to quickly identify our location for pickup. Very friendly and personable driver.

Day of my flight the driver confirmed my flight. He left a phone message to contact him when I arrived and had my luggage. He was at wrong terminal, but he said he would be at correct terminal in 3-5 minutes depending on traffic. It was 30 minutes before driver-Danny arrived. He swore and said he got $100 violation ticket for waiting at departure level. He never told us meet at departure, I told him what door and where I was. We got in car and he sped and drove erratically from airport onto highway.He swore in vehicle again! I didn’t ask him to stop as I was worried he would leave us stranded. He asked where we were going- it was on my reservation.In San Francisco he drove through rough neighborhoods. He tried to talk to us about SF a few minutes before arriving at out Hotel. I contacted the company, who apologized and said they would investigate??!! I wanted a different driver on return trip. Return trip the driver- Rui contacted me to confirm time and airline for departure. Rui showed up on time- he was polite, professional. Opened doors, handled our luggage safely. It was a smooth, secure, safe drive to airport. I have been to San Francisco 4 times previously. Sometimes they reroute through other streets depending on traffic- but not through undesirable neighborhoods.

Our experience with Elife Limo in San Francisco was excellent. The driver was friendly and professional, and the car was immaculate. We appreciated the attention to detail and felt like VIPs during the entire ride. I would highly recommend this company for anyone in need of a high-quality limo service.

Amazing! First class communication and very friendly driver (Monica). We knew exactly where to meet, she was on time

This service made it super simple to be transported to and from the airport. I highly recommend their services.

Do not EVER use this company. I am a travel agent, and I booked ROUNDTRIP airport transfers for clients of mine who were traveling at the beginning of February 2023. 5 adults and an infant. The transfers were booked through Viator (a Trip Advisor company) at a rate of $240 roundtrip. They were scheduled to leave on a Wednesday. The Friday before departure I called and RECONFIRMED the roundtrip transfers. Their staff assured me the transfers were roundtrip. On SATURDAY, they send an email through Viator that the transfers are only going to be ONE WAY, and if I want my clients to be transferred roundtrip, they need to pay an additional $180! So only a few days before departure and they're saying that they are not going to assist without additional payment. IT IS A COMPLETE SCAM!!!!!! At such short notice I was unable to find a transfer at the same cost for my clients, and they shouldn't have to pay extra in the first place! This was booked as ROUNDTRIP. ELife absolutely refused to work with Viator and honor the paid rate (which was purchased a month before departure, I should add). I had to pay out of my own pocket the additional $180 to get my clients taken care of. Viator says they have reported this supplier, yet they are still on the Viator website. Again, this company is a complete SCAM! DO NOT BOOK!

Since I traveled to a city with no Uber service, I booked my ride with ELife. The service was great, and the driver very kind and helpful.

We had booked Elife for airport transfers, smooth and easy on website, we can chat for any questions. The drivers always text us one day prior the service date, this made us be assured everything is going on well. And yes! Everything is perfect. Even before we took a long flight from home country the driver sent us a message in advance to confirm picking up. Really appreciate, no worries when booking Elife. And for sure we will definitely book Elife again.

We decided to book a car service this time rather then use a taxi. Figured it would save us time and money. WOW!! was I every wrong. Our flight ended up being delayed and arrived at SFO apx 45 late. The driver said he would wait and that he was there to pick us up. When we got to the pickup location he was no where to be seen. After texting with him numerous times he finally arrived 30-40mins later. The vehicle was much older than advertised, there was no air conditioning so it was quite hot. The driver spoke almost NO english and offered no rational for being so late. The day before we were to leave, I had still NOT received any conformation with regards to our pick up time to go back to SFO. I called the company and they claimed that they had forgotten to send me the info. They also were planning on arriving at my hotel 3.5 hours before my flight (way too early). I asked if I could get a slightly later pickup, and they said that there would be an additional charge. Needless to say, I will NOT be using a car service again!! Would NOT recommend.

DO NOT USE THIS COMPANY. They charge a fortune and do not take into consideration delays that are out of your control. You will be left to find your own transport. They will not refund. Very unprofessional.

I looked at the reviews before booking, and they were kind of mixed. After going to a couple of websites that showed various companies and their pricing, I decided to try Elife Limo. I booked online and got a text confirmation.they did not have a place to enter my flight information, so I used the online chat. The Custer service representative took the information. I booked about a week before the trip. I did get some texts during the week with the driver’s information. On the day of the flight, we were delayed by an hour. During the flight I could not get service to text the driver we would be late. I had actually scheduled the pick up to be an hour after our scheduled arrival time, so we landed at the time we were supposed to be picked up. As soon as I landed, I told him we just got in. He said no problem, he would wait. It was almost another hour before we got our bags and sure enough he was there to pick us up. I am not sure how much English he spoke, but he was very nice and a pleasure to deal with.

Our driver Mr. Chen was patient and great. He had to wait a long time for us at the airport as it took forever to get our luggage. He got to our hotel with ease.

Definitely would not book again or indeed recommend. On arrival at SF airport, no driver holding up board with our names (as advised) was to be found. Our flight had run about ten minutes late and unfortunately we were also held on the runway for 15 minutes awaiting our disbarking station, thus a total of approximately 25 minutes late. We picked up texts from the taxi company which did not arrive until we were waiting in the arrivals hall giving us another pick-up area at the back of the airport but no taxi was waiting. I telephoned the company to explain the situation but basically was told that we arrived late and they couldn’t help us, no apologies. Apparently our fault! We then had to make alternative arrangements at an additional cost. Not a nice experience on arriving in SF after a 10 hour flight.

Arranged a round trip via Expedia and requested my pickup times allowing plenty of time for my international flights. Upon arrival in San Francisco I was advised the driver would be in the arrivals area holding a sign with my name on. This didn't happen and I got a text telling me to call him when I got outside. I reluctantly did this despite the call costs being high (roaming) and I was really struggling to understand what the driver was saying. I explained exactly where I was stood but he made no effort to come find me. Eventually I did find him in the taxi rank and in some beat up minivan. For my return to the airport, I had requested a pickup 4 hours before my flight, Elife Limo, despite knowing my flight number, chose to ignore the fact it was an international and planned on getting me to the airport just 1hr and 40 mins before my flight. They didn't give me the 24hrs notice of pickup like they were supposed to and they ignored my contact via online chat and phone calls to try and amend the time tat morning. In the end I had to call an uber that cost less than half of what Expedia were charging and In a nice car. Elife and Expedia have point blank refused to refund half what I paid despite the fact they ignored everything they were supposed to do. They continue to blame each other for the refusal to refund but insist I was a no show. Overall they're ridiculously expensive, offer a shocking service, lie to customers and blame you for their errors. I'll be initiating a charge back via the credit card company ASAP.

Very easy to book, fast service and good rates, second time We use Elife services in different travels

our 45/th Anniversary celebration in the beautiful city of SAN FRANCISCO !!! a city that everyone should take time to visit.it would be a lifetime of pleasures and things to memento on !!!

We had always informed the provider in good time if the airline Delta had postponed the flight. No response from the provider to mails or telephone information. We had no chance to inform the provider - as requested - 24 hours in advance because the status kept changing at short notice. No goodwill, we had to pay the full price without having used any service. We are very disappointed with the provider and with GetYourGuide.