Hotel Hollweger

Wonderful experience. Great Views, great service. Great food varieties and amazing breakfast. Highly recommended

Extremely disappointing and misleading. The photos and description make this hotel look like an elegant, charming and distinguished historic property. The reality was completely different: the hotel was worn-out, outdated and felt more like a nursing home than a prestigious hotel. The room I received also did not match the room type I had booked. The photos and description were completely different from what was actually provided. This felt extremely misleading. I was deeply disappointed and left after just one night. I have never before experienced such a huge discrepancy between what was advertised and what I actually received.

Great location just above the town of St Gilgen, very close to a Cable Car terminus, ferry & bus stops East & West. Lovely views from the rear of the hotel across the lake

It is a family-run hotel. I initially booked a single room but was given an extremely small room with no balcony or view, which felt more like a box than a proper room. When I asked if it was possible to move to a room with a view, I was told by the manager I would need to pay extra for an upgrade. I agreed because I didn’t want to spend the night in such a confined space, especially after already paying €126. What made this disappointing was that the hotel appeared to have only three or four guests at the time, so charging extra for the upgrade felt unnecessarily petty. Ironically, the upgraded room was still quite small. (Pic attached) The hotel itself is quite old and dated. The bathroom and décor feel tired, and there is very little soundproofing - I could clearly hear conversations happening at reception from my room. The spa was also underwhelming. One of the rooms was not functional, and the steam room was barely warm. Overall, I feel I significantly overpaid for this stay. In my opinion, this property would be reasonable at around €80 per night, but certainly not the €150 I ended up paying. That said, the staff were very kind. They made the effort to prepare a fresh omelette for breakfast, which was lovely. The reception staff were also very welcoming - especially Judit, who patiently answered all my questions. When I was leaving, they even gave me a small box of chocolates, which was a thoughtful gesture.