The trip was cancelled less than half an hour before I was to be picked up. Ten minutes before cancellation I got an email confirming time and location. I know that emergencies happen, or unexpected issues come up, but the time line was very frustrating. If I had had more notice I could have used public transit to get to the location. However, by the time I learned it was cancelled that was no longer an option and I spent double the cost of the excursion just getting myself to the site (which was lovely by the way). I don’t know what went wrong, and I might have huge sympathy for the people involved, but what I do know is I was sitting and waiting and was suddenly left stranded. And that was not a good feeling (and was expensive)! I don’t know what else could have been done, but I didn’t like what happened.
About Activity
What's Included
Includes
- WiFi on board
- Air-conditioned vehicle
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
The tour starts with picking up of the client from the hotel. You will spend unforgetable time in the company of polar animals right near you. Walking distance inside the Zoo is abt. 2.5 km. Firstly, you will meet with the birds and the next part is polar animal in their natural area. After you will have opportunity to have a lunch of traditional Lapland food and buy local sweets from the Fazer local chocolate fabrics shop.
Language Offered
Additional Info
Cancellation Policy
Reviews
If you are looking to go to the animal park, definitely book with Alex! He is conscientious and a pleasure to travel with! Alex will walk you from the van to the park, gets your tickets, and waits on-site for the return back. He even took our picture at the front entrance to the park!
The animal park is a long way from Roviemei and Alex drove very carefully. That was important because we saw so many reindeer in the road. We had just the right amount of time and this was the first class zoo/wildlife reserve. We couldn’t have been more pleased. He picked us up at the hotel and dropped us off at the hotel. A very comfortable van. One other Family rode with us.
Thankyou Alex for a providing safe and efficient journey to Ranua Zoo. Good communication prior to pickup day as well. Overall a great day out!
What can I say… my original Uncle Ted never took me anywhere and drove like a snail. Enter Uncle Alex, my newly adopted uncle and an absolute diamond. He was so good that I booked a second tour on the spot (he also claims to be a part‑time hypnotist, which honestly explains a lot). He took me to see polar bears, frozen waterfalls, and even cooked me a sausage on the BBQ, grilled to absolute perfection. The man has skills. Uncle Alex was friendly, flexible, informative, courteous, and somehow managed to get us from A to B like an F1 supremo without ever making anyone feel rushed. If you prefer sitting on a coach with 80 moaning, whinging passengers, then Uncle Alex is not your guy. But if you want a personal, memorable, genuinely fun experience, then Uncle Alex is absolutely the one. Sorry Uncle Ted… I’ve upgraded. I have a new Uncle now.
The tour is well paced, just enough time to enjoy the Zoo. We got lucky to see a polar bear eating his meal or the wolfs roaming around!
Nice good visit to zoo with a comfortable transport. Day visit away from Rovaniemi is ideal option and affordable restaurant near by. Consider this as a transport option only. No other guidance from tour company.
Picked up and driven to the zoo where we were given 2.5 hours to explore the zoo on our own before driven back. Enjoyed the zoo and the scenic drive.
We had a great day at the zoo seeing animals in their natural habitat. Observing the polar beers and spotting the artic fox was the height of our visit. However, we appeared to have conflicting meeting points from different sources, therefore finding our guide was a nightmare. Give yourself extra time to get to meeting point and possibly confirm it prior to going.
Had a great time at the Zoo. Great communication from Alex about pick ups and timings were perfect. Managed to see all the animals out and about doing things so it was a very fun experience.
We had a great day at the zoo, we chose Uncle Alex tours. He picked us up from our accomodation at the time he said, he drove us to the zoo where we got our tickets & Alex took pictures of ourselves for us. The Zoo was well laid out with wooden paths most of the way.He gave us a time to be back at the bus & we made our way back to our accomodation
This tour was great! Small group and great driver. He gave us plenty of time in the zoo and to also get a meal and warm drink afterwards. The bears were hibernating - not the tours fault at all. Just life 😃 still very worth it though.
The main attractions like polar bear and arctic fox etc. were not available. It was not a guided tour. Better take a taxi and buy tickets there only
Alex was great turned up at our hotel on time and drove us to and from the zoo. He provided hot coffee for our journey which was very welcome as it was cold outside. We were very happy with his service.
Alex is such a friendly and fun tour guide! I would definitely recommend to anyone who wants to have a good day trip to Rauna Zoo. He spotted some reindeers on the way for us and his snacks were lovely too. He made our rainy start to the day warm and cosy with his company. Thank you so much!
Uncle Alex was a fantastic host, prompt, friendly and patient. He even slowed and stopped on the way there and back so we could photograph wild reindeer. The park is a great little find with some really interesting arctic wildlife. I would highly recommend both Alex and Ranua Wildlife Park.
Alex was a lovely guide - especially when our tour operator cancelled. He gave us home made coffee and cake and was so engaging. He arrived on time and met us exactly on time
Sighting the polar bear, the brown bear, the wolf pack and the lynx was priceless. There could be a caution given to bring insect/ mosquito repellent.
The experience was great and on the return, we stopped at the market so I could purchase some items. Highly professional and certainly recommend to others.
Alex is a really nice guy who would go above and beyond to assist you! Extremely kind and flexible with pick-up points.
My experience of going to the Zoo as a family was unforgettable. Animals are represented in the wild, which may be more interesting. Thank you Alex for your company and warm attitude. Thank you to my family for having such a wonderful time together.
Vraiment génial, de belles espèce à voir dans des enclos grands. L’ours polaire incroyable ! Prise en charge top, on fait facilement le tour du zoo en 2h pile le temps qui nous ai laissé
È stato tutto perfetto. Complimenti alla guida Alexander. Da non perdere. Anche se qualche animale era intanato quelli che ho visto hanno reso la visita magnifica. Una passeggiata di quasi tre kilometri in mezzo alla natura.
Monday through Friday 9 am to 7 pm EST
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