Vatican Museums Escorted Entry & Sistine Chapel Tickets

We received an incredible experience that we will never forget! We visited the Vatican and St. Peter’s Basilica! Joseph, thank you for everything! ❤️

It was really worth the price I paid, the Vatican Museum was amasing. We went into the Vatican really quickly. I really liked the garden it was amasing. Thank you Joseph for your help.

Our experience with Italy Pass Tours in Rome was un absolute disaster from start to finish. A special visit turns into a stressful disappointment. If you value your time, money, and peace of mind, look elsewhere. You don’t get what you hoped for. This is to avoid especially if you are limited in time. You pay for « Skip-the-line » and you get endless waiting. It is longer than with standard ticket queue. Lack of communication. Lack of organisation. Our confirmed visit time was unilaterally changed to one hour later (with only a two-hour window planned). One hour later you come and you have to wait for an escort to Vatican. Once there you wait again. So, this is the « Skip-the-line » Scam. The promised privilege was non-existent. We had to cancel the visit due to the time constrain. Instead of 9 a.m. we didn’t even have ticket verification at 10.18. Another deception was the refund policy. We paid 44€. We received 11€ (only 25%), losing 75% of the cost for a service they failed to deliver. They pocket most of your money which is absolutely unacceptable. So, NEVER again ✅ AVOID at all costs ✅

Office was easy to find, nice cafe next door to grab a drink before the tour. Office has a waiting room. Whole process was simple.

Super easy and great price. Guide got us right to the Vatican gate, we skipped the line and went right in and then were free to go explore on our own. Highly recommend.

Quick, efficient. Excellent way to access the Vatican when all tickets on the official website sold out for the time we wanted to go. No queuing at all ( people with standard tickets were queueing in the hot sunshine. Felt v sorry for them ) Recommend if you're happy to pay a few euros more.

Very good service.. lovely atmosphere Good service Clean place. Good people Happy to be here Thank you for your service

We made the reservation a month ago through your company. We’re excited to explore the vatican museum and we followed the guide to the entrance of the museum as scheduled. However, upon reaching the entrance, we were informed by the guide that 2 QR code for the tickets were not functioning properly. We were asked to wait and when the guide returned, she just left us without offering any viable solutions, except for the options to get refund or rescheduling to a next time-slot that was 1.5 hours later. Due to the guide sudden departure, we were left with no choice but to seek alternative arrangements by ourselves. We have purchased a more expensive tickets from another agency in order to get access to the museum. The rest of the 8 people were able to get into the museum successfully. As a customer, I do expect a certain level of service and reliability when booking through your company. However, the service and arrangement provided were really disappointing and it definitely ruined our days. Refund is still pending and DO NOT BOOK WITH THIS AGENCY/COMPANY.

Amazing tour and verso organise company ,really we like it we raccomandata this company, sure we will go back love it.

Very disappointing experience with Italy Pass. We paid €155 for a "priority" service and at no point did we feel there was a real guarantee of compliance. We had a confirmed reservation for 5:25 PM and, totally unexpectedly, they called us shortly before to tell us that the visit was being moved up immediately. We were far away and it was impossible to arrive on time. When trying to explain the situation, they hung up the phone and stopped responding to calls and messages. The situation was very stressful: we had to run through Rome with a baby, anxious about the thought of losing the tickets after having paid that amount. We finally managed to reach their office in person and only then did they have no choice but to assist us and accompany us to the entrance as initially agreed. Additionally, we saw how another couple was directly made to go to the general line, without respecting the service they had contracted. The worst part was the anxiety of trying to contact them repeatedly without a response and demanding a solution while they deliberately ignored us. In short: poor organization, zero communication, and no guarantee that they will fulfill what they sell. I would not recommend paying for this type of service with them. I am adding a WhatsApp conversation.

I RECOMMEND!!! BAD EXPERIENCE!!! I booked the tickets 2 months before and the day before the visit they canceled it.

Please note, you will not get what you book for.. Via the website of Headout you can find Ticket to Vatican Museums & Sistine Chapel and skip the line. This is not so, they walk with you to the museums and then they walk away and you have to go from security to the back of the queue we paid 129, - for 2 adults and 1 child, but when you receive your tickets at the Office, it says 25, - on The rest they put in their own pocket. Be warned and pay attention to who you book with

Very well indicated. The guides are great (Alex!). And everything is very easy, and very reassuring because there are a lot of people ... Thank you to them.

I've barely started but only seeing the landscapes on the way there I'm fascinated, I hope it's a show of experience in Rome, thank you very much for being super attentive.

This place is very convenient to travel to Du, opposite the car park, very convenient, you can quickly register and start the trip, highly recommend that you consider participating in the activities of this travel agency

Italy pass offers several tours in Rome, in addition to selling big tickets to the attractions. I liked the tour of the Vatican Museums and the Coliseum.

Peggy was very professional. Very good communication and explanations of places and historical facts. Very neutral on the religious point. Our visit was very constructive and pleasant.