Transfer From Civitavecchia Port (For Rome And Rome Airports And Vice Versa)

Very well coordinated. Would definitely recommend it. Van was very clean n comfortable. Driver helps with luggage.

Turned up on time and very efficient. Price perhaps a little steep but very comfortable 50 min journey from the port to our hotel. Driver was pleasant.

Excellent. Andrea was on time and at the port to pick up when we left the ship. Highly recommend this service.

Very professional company and very nice driver. He picked us up early and got us to FCO early. Stress free and smooth transfer

The good : We got the car at the designated time, despite all the issues The car was great The bad : Very poor communication. They don't even respond the previous day or communicate when things go bad. I requested and they confirmed the pick up timing at 10 AM a month in advance. I checked the previous day, there is no response. The driver messages 6.30 AM in the morning saying he will pick up at 7.30 AM. I said thats not was agreed. We had a lot of back and forth. I tried reaching out to the agency and they wouldnt respond. The driver finally waits till 9.30 Am and we disembarked. He is clearly not happy because he is told, I changed my mind last minute. I had to show him the Viator communications. The driver started driving faster than normal to make up his time and we reach Rome in a record 55 minutes. Drops us 50m away from hotel as Car cannot go in front of the hotel and does not offer to help with any of the luggages. He just dumps us and goes. Please note the average cost of a a van ride from Port to Rome is 220 Euros if you book in Rome and and I am already paying significantly more than that, because I tried to book the arrangements 2 months in advance.

We were very impressed and pleased with our experience with Viator and our driver. Our cruise ship did not let us disembark until 1 hour after our scheduled pick up. We notified Viator in advance to let them know that our cruise ship was late in releasing us from the ship. Viator was very helpful and our driver did wait for us. Our driver was very professional, helpful and personable. We highly recommend aviator’s service. We will definitely use their service again in the future.

On time , kind , respectful very helpful. He drove us from Trastevere to FCO airport, we had good experience 10/10

Marco was timely and friendly, he was a good driver and we arrived to our destination in a timely manner

The only issue we have is that they confirmed but never confirmed the time until the morning. It was stressful to not know they were going to be there on time. We called Viator numerous times and they left a message. We also emailed them a couple of times. We never got a response until that day an hour before the time we requested. The communication was better.

Driver was on time, reliable, and space was ample with a family of four and lots of luggage. Highly recommend. Van was air conditioned and pleasant.

Our driver never showed up. We waited for several hours outside the shift and finally had to get a taxi. Viator did get a hold of the company and I did receive my refund but wasted several hours standing in the heat.

Driver was early and got us to the airport in plenty of time. He reached out via text message upon his arrival and helped with the luggage.

The original driver did not show up for transfer from airport to port, stranding us for over 2 hours. Andrea came to the rescue and got us to the port in time to catch our cruise ship.

Booked round trip transfers from Rome to cruise port with Viator and the drivers didn’t show up either way. Just as easy to take a taxi.

We used this service for a private transfer from our Royal Caribbean cruise to FCO airport. The driver arrived early and was outside with a sign with our name. He got us to the airport safely and within about 45 minutes.

The listing on Viator as well as the price made it sound as if this was a round-trip transfer (AND vice versa). It was not. We paid $228 plus tip for a one-way transfer. The driver spoke zero English,. After contacting Viator, they also were unable to receive confirmation as their contacts spoke no English. Do not waste your money on this provider. I am also questioning using Viator in the future, as they assured me before we left on the trip that this was a round-trip transfer. Very disappointing!!!!!

Driver very nice and helpful. I did the race with Daniele and everything went perfectly. Machine in excellent condition

The trip went very well, the driver Daniele was punctual, kind, helpful in giving us information and we arrived at our destination in the agreed time safely.

Super positive experience with the driver Daniele. Very kind, friendly and efficient, car in excellent condition and clean.