Skip-the-line Ticket Vatican Museum And Sistine Chapel Fast Pass

It’s crowded and long lines even with the skip the line. There is a whole lot to see and read and it is hard to do it all.

The location for getting your tickets is very sketchy. Honestly you are way better off going through the Vatican website. This feels a lot like you've been scammed. I would not recommend.

We haven’t gone yet we received a cancellation I had correspondence with Viator we were able to reschedule for 8/20 at 15 - We did have a private golf cart tour which was fabulous- With Francesco Gladly give that tour Five Star +

We booked the 8:30 time slot. Arrived at 8:10. We were told our time was moved until 10:30, with no prior notice. We then spent money on taxis to go other places, costing us around 50 euros. When we came back for the 10:30, the “skip the line” was a line that included 200 + people in front of it. Would not recommend this company.

We missed our original Vatican visit day, so I had to quickly book a new visit the night before. Booking was fast and efficient and we received our entry tickets for the 8:00 time slot. Thanks to the clear instructions, we were the first ones in and had time for a nice breakfast at the cafe before exploring the museum.

Arrive more than 15 minutes early. The office took too long to print our tickets and we missed getting the guided experience.

This was a step into history for sure. The ceilings were incredible works of art. Some of what we saw was better than the Sistine Chapel.

Really disappointed - after being told our visit time to the Vatican was delayed even after asking a number of times. The guide who was due to print off tickets eventually told us that it would be 30 minutes plus later than expected, but couldn’t confirm timings. We questioned whether there was any possibility that we could cancel as we were likely to be running late for other things that had been arranged that day. Thé guide then disappeared for another 15/20mins while we waited with no idea what was going on. Eventually on returning we asked if the visit was still on for 11am to which he announced he had cancelled our booking!!!! So after spending an hour waiting I then find out no visit I spoke to your support team over the phone who were really helpful and a refund email and full refund were issued promptly. The annoying issues were the rudeness of the employee, the fact that I had travelled that day to the area for a trip I had paid over £130 for that never happened. The following day I was leaving Rome so had no chance to rearrange. A real shame and no Vatican visit!!

It really is skip-the-line! This was our 2nd time at the Vatican. The 1st time we did the museums & St. Peter's w/ a guide, which was wonderful! Especially since we were w/ my mother who has limited mobility. This time was just us 2, no St. Peter's & no guide. I wish we would've used one. Maybe next time!

Cool guy, but he gave us the wrong Tickets (30 min later than booked). Overpriced in reference to original ticket value, but that was on us not buying ticket from venue before coming to Rome

The tour company couldn't accommodate my timing eventhough I booked it 2 months in advance. They told me thr night before that there were no tickets and moved it to the following day and booked it at 3 different timings. We couldn't be all attend at the same time. On top of it they weren't professional enough when we went to their office. And one of the lady showed me from far away about the lineup and using pics as to how to maneuver around inside to get the tickets. Wasn't acceptable for the fiat timers in Rome. This didn't happen on any of my other tours I booked via Viator

We booked this before coming out to Rome then the day before I get a phone call saying they had to move us from 9:30 to 2pm and they would also give us a guide for the inconvenience. We rearranged our plans and were very confused as we booked the slot so didn't understand the issue. Then we got a message saying it had been changed to 8:30 and we had to change plans again and there was no longer a guide included. We were told we had to be there at 8:30 sharp or we wouldn't get in which wasn't true. While queing to get in a staff member kept sending us to the wrong waiting line. Getting in was super stressful but we finally got in and it was well worth it!

Skip the line and easy entrance was the only good thing about this ticket. Received very little direction and nothing is included in the over price of this ticket.

This Tour was cacelled well before the date of entry, Viator continued to send notifications that Tour was still valid when I got there, no tickets despite my card being charged, trying to request a refund is not possible because no booking shows up, very frustrating, I have paid for tickets I never recieved and find it almost impossible to speak to somone re a refund

Highly Recommend the Skip the Line tix. Very fast n easy to get in. If not you might wait hrs in lines.

It was a little difficult to find their location for voucher /ticket redemption but part of that was on our navigation and new to Rome. Once there, they were very helpful and escorted us towards entry point to Vatican. Once there, thankful we had skip the line! Easy access!

In the morning I got a text asking if we could move our timeslot 2 1/2 hours later, we could not as we had other plans. When we got to the place to pick up our tickets, we where told that our timeslot was not availible and we had to wait 30 minuts. They sell tickets that are not availible. Be aware that "Skip the line" is only at Main entrance, you will have to stand in line inside and the vatican is very overcrowded with tourists. Bring a bottle of water and good shoes.

The man at our pick up ticket counter was terrific! He even walked us down the street to the skip the line tent! Thanks! Once in, we rented the audio guide.. it was ok but not memorable.

I wasn’t going to see Sistine Chapel while in Rome and then I started to regret my decision by the time I decided to go everything was completely sold out. This was the last skip the line ticket I could find and it got some very mixed and bad reviews so I was extremely hesitant and worried. My stepdaughter and I decided to have extremely low expectations for this and not get in at all that way, if we got in, it would be a big bonus. I can understand why some people say it’s a little stressful with getting the tickets from the vendor. We were told to be there around 8:15 for an 830 entrance time. We left our hotel at 7:45 but then hit a lot of traffic and wound up getting there around 8:19. The vendor kept messaging me on WhatsApp saying I needed to get there immediately and I should’ve been there at 8 AM. He was stressing us out a little bit. I asked him to send me a photo of where to get my ticket from because there were lots of complaints about how hard it was to find - once we found someone he said you have to hurry up and run up the hill as fast as you can, you’re starting time was at 8 AM even though I purchased an 8:30 AM entrance ticket lol - we started running uphill as fast as we could and then sure enough. We literally walked right in past thousands of people and skipped every line possible. When we looked down, our tickets said it was for a bike tour so we were shocked that they worked at all lol. I would give it five stars because we got in and saw and did everything we wanted to do in the hour and a half that we had before rushing to the airport. But obtaining the tickets was a little bit stressful lol.

They cancelled our tickets 15 minutes after we sat there. They kept saying they could get us different times, finally they said 5:30. He wax so rude the entire time but said he would call…he called at 3:30 and said we have to come at 4:30 when he knew we had coliseum at 3pm. He said 4:30 or nothing and I told him we cannot bc of our Colosseum tickets and he said “fine” and I told him he was “the worst” and he said “so are you”. DO NOT PURCHASE THROUGH THIS COMPANY

They cancelled 1 hour before the time slot :( We were on our way and got an email from Viator to say the tour group had cancelled our tickets. We were told it was due to them having overbooked.

The “skip the line” ticket is the way to go to avoid long-long lines. Have patience with the crowds going through the museum to the Sistine Chapel. So much to see and experience during this amazing tour.

The app is easy to use and the overall experience was wonderful! Everyone was professional & friendly. Communication was a breeze. Skipping the line is the BEST!

Don’t be confused about this. You’re still waiting in line no matter what they tell you. You are merely paying to skip one line and stand at another line.

Well worth booking, shop around corner, easy to do, went to short queue rather than massive queues everywhere else. Worked a treat. Only thing to improve, a bigger sign on shop to easily acknowledge right venue. Directions good.

The visit was supposedly guided and wasn’t, was asked to take in account an elderly and WASN’T!!!! The guide promptly disappeared from view at first opportunity!! And the 81 yr old could not keep up!! It was thanks to a fellow traveller that she did see the Chapel, not what was paid 100 plus Euros for!!! Definitely pour experience!!!

Do not book this. It’s a scam. We were told our tickets did not exist (even though I had a confirmation ) and forced us to take a refund (ummm how does that make sense if our tickets did not exist?) and suggested we join the main queue. We could not do that, so never got inside. Also, we were not the only ones who had this issue. Shame on Viator for representing such a dishonest operator

We only purchased the Skip-the-line Ticket Vatican Museum and Sistine Chapel Fast Pass. It was a good decision for us seeing the long line of people waiting to get in. Although the instruction was to redeem the voucher for the entry ticket at the meeting point only, Hakim was kind enough to personally accompany us to the exact entrance gate where we did not have to get in line. If not, we would have been lost because of the different entry gates with people lining up!

We always love Rome and Vatican—moved us through many exhibit rooms with lots of anecdotes about not only the exhibits but about the artworks from an artist’s perspective. Friendly, knowledgeable and witty

The meetup point was a little difficult to find, but the host/tour guides were absolutely on point with accommodating earlier times for your ticket if they have some extra time slots available. As far as the actual place, it was absolutely beautiful and I absolutely recommend this place. Not only is the museum inside the Vatican GORGEOUS, but the Sistine Chapel is SO beautiful inside. I literally cried being in there.

If I could give this no stars I would. I had originally booked our visit for August 16th, but I wasn’t informed by the seller until 12 hours before that the vatican was closed on that date. He allowed us to reschedule our visit to the vatican for August 25th in the morning before our flight. I was told to meet the seller at a pickup location for our tickets, and he never showed up. I was there early and waited for over an hour. I could not wait any longer because we had to leave for our flight. He will not answer any calls or messages, and he doesn’t even work at the pickup location we were told to go to. I would not recommend this seller to ANYONE!!!!

Collecting the tickets was easy and hassle free. We found this much better than having a guide as we could go at our own pace and enjoy our time in the museums.

Difficult to find the spot where you get the tickets. I don't know why they don't just issue tickets to you directly through email. You have to walk all the way down to one of the streets to get the tickets. The guy who is supposed to give us the tickets wasn't there. We had to wait 15 minutes for him. Not very organized

Wouldn’t recommend paying the additional money for “fast track” tickets. Paid £90+ and when the tickets arrived we could see they actually cost only £25 each. The skip the line we were told by security wasn’t really skip the line just not the general admission queue. Still had to wait in another queue of over 40 minutes. Would recommend people just purchase direct from Vatican. Other people in the queue also said the same. The Vatican museums and Sistine chapel itself was so worth it and beautiful

"The Viator agent was available and kind. He provided detailed instructions and answered the phone immediately, which was very important to me at that moment. I’m very grateful!"

I bought these tickets weeks ago and my card was charged but we went to get our tickets and they had none. We had to wait an hour. Finally brought us tickets priced less than half what I paid- still stood in a line and it said audio guide- we didn’t get this! What a rip off. I’m requesting partial refund!!

Names were not added to tickets even after providing the names of each family member to Viator - which meant our tour didn't happen during the time it was scheduled and the visit was not what was paid for or expected

This was good and so easy! A good way to see things if you are traveling with young kids. I recommend!

Needed last second tickets after Vatican cancelled morning visitors that we bought earlier. They came through for us with afternoon tickets and we were able to enjoy our visit to the Sistine Chapel.

They cancelled an hour before the tour advising “server errors” saying it was an API issue on getting our tickets when in reality when we got to the voucher point they told us they had oversold and cancelled 5000 tickets that day… terrible.

We purchased these tickets because we wanted to see things on our own. For the price this was great. It’s a long tour over an hour of walking thru many different rooms before gettting to the final hurrah the Sistine Chapel. If you are really into art history then a guided tour is the way to go. We bypassed a line that they say takes up to 4 hours. For that alone the tickets were worth it.

Worst booking experience ever! Booked skip the line tickets for 12:30 pm, was sent to the wrong address, then was told that it was my fault for being late even though i had to walk around trying to find the correct address. The employees were extremely unprofessional, and unorganized. I was told to come back at 5:30pm to go in with a tour group and that was the only way I would be able to use the tickets i bought. The employee who told us this was extremely shady and made it seem like a scam from the start but we had no other option. When we went back a lot of the tour group was from other bookings that had been messed up and even though we all paid for skip the line we ended up waiting in line for nearly an hour only to discover that the doors were closed for the day and we couldn’t go in. Needless to say everyone was upset even though they offered to move the tour again to tomorrow because none of us would be in Rome the next day. Myself and other tour groups went back to the office to try and get refunded when an employee began to argue with me get in my face yelling and saying it was my fault. Eventually they said they would refund tickets but with how scammy, shady, disrespectful and disorganized, everyone in that office was I would be extremely surprised to get refunded.

Really efficient and easy way to get into the Vatican museums and Sistine chapel. They were communicative and professional. Thank you!

Avoid using. Very poor communicator. He Changed time of entry without consent. Lazy, didnt even show up at meeting site

Met as planned and received tickets. Guided to entrance jumping queues. Sadly the main part of our visit - the Sistine Chapel was closed due to the untimely passing of pope Francis. No refund for that apparently!

Friendly Team, organization was perfect, We just waited couple of minutes and got our tickets for the next day. We came in the morning to museum and enjoyed whole exhibition

Easy, go to a location close to the Vatican, take your tickets, and then skip the line. You will realize the value of this once you see the people standing in a huge queue for like 2 hours, and you can just skip that and go in.

Getting to the outlet to pick up the voucher/ticket was horrible. I can’t understand the 2 step process when you’ve paid online and even got a ticket with a barcode. It was unbearably crowded. Like being in Ikea- no way out locked in to the crowd shuffle. Very slow. Shoulder to shoulder. Impossible to appreciate the beauty. Maybe worse because the Pope just died?

This was the worst experience ever. Was told to go to an address and pick up the tickets. When we arrived went to desk to get them and they said it was through Mike. Mike does not work there so they called him and he showed up. He then explained that he will give us tickets 15 minutes prior to time slot. This guy was a used car salesman of tickets. Wasn’t a good experience. Tickets should have just been emailed to me.