The driver was at our hotel at the time requested. We were his first stop and he had to pickup one other group. The ride from Rome to the cruise terminal took us approximately an hour and 20 minutes. Cost was reasonable and service was reliable. I would use them again.
About Activity
What's Included
Includes
- Air-conditioned vehicle
Excludes
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
The Shared Transfers allow for each passenger ONLY 1 large luggage and 1 small luggage. Extra bags should be declared at the time of reservation. Multiple pick ups or drop offs for the same party are not possible on Shared Shuttle transfers. Scheduled pick up time includes a 30 minute window. This means that your shuttle will arrive within 30 minutes of your scheduled pickup time. Shared shuttle transfers are allowed 1 large and 1 carry on per person, every extra piece of luggage is 10 Euros for the large luggage and 5 Euros for the carry ons. Shared Dock Transfer service is operated from 1st December to March 31st ONLY for groups with minimum 4 people Shared Shuttle transfer service does not operate on the following holidays: December 25th and 26th December, January 1st, Easter holiday Sunday and Monday
Language Offered
Additional Info
Cancellation Policy
Reviews
We were asked to be ready to be picked up 15 minutes early. Great we were waiting outside the hotel. Driver showed up 15 minutes later than our original schedule time. Very disappointed
The day of our transfer, many of the streets in Rome were blocked off for the Rome half marathon. Despite having to try several routes out of the city before finding a way around the blockades, our driver got us to the cruise port safely and on time. He was very calm and professional throughout the trip. The company was also great about notifying us of potential delays in advance too. I would recommend this service again!
Our driver communicated clearly with us before our scheduled pick up. He arrived promptly, was friendly, helpful and drove well to get us to the port in good time.
We had a great experience with our shuttle. There was a marathon happening in Rome which made picking us up from our hotel very complicated but our driver, Francesco, went above and beyond to find us and get us to where we needed to be. We were very impressed with his service and would highly recommend this shuttle!
Our driver was early which was fine. He contacted us to let us know and we were able to meet our cruise as planned. Very happy with the communication and reliability, would definitely use Viator again and highly recommend to others.
I like the comfort of having my luggage being handled, picked up at my location and dropped in front of the port. The train is a cheaper route plus you're dealing with crowds plus a walking distance where one would have to go into the streets.
Our driver was on time and efficient at getting us to the port. However the reservation was for 12:30pm. The confirmation stated 12:30pm and the ticket stated 12:30pm. Yet the company changed our time late the prior day causing us to cut short our plans for the morning and essentially losing money. When I questioned this, the person stated it was a shared shuttle. OK - but we had a party of 6. The party of 2 could have changed their time of pick-up. Also, we learned when checking into our hotel the day before that the hotel offered a service that was over $100 less expensive than this service. So, was this service effective for the intended need? Yes. But be aware there are less expensive options and be aware that they will change your pick-up time last minute and be unsympathetic to the impact on your plans - which you made based on every communication up to that moment.
It was a very smooth experience. Driver show up at the hotel as scheduled and got us to our destination on time.
Great shuttle ride to port! Very nice, arrived early and got us to the port with no problems. Highly recommend!
Excellent service and price. Definitely recommend them. They were on time, nice vehicle. I would use them again for sure.
Out driver Carlo showed up on time and quickly got us to the port. Extremely friendly and professional. Also Enjoyed talking to the other guest we shared the shuttle with.
Carlos is a great driver and was in a comfortable vehicle. Couldn't drive van to front of the hotel due to narrow street but he came into the hotel lobby and helped us take our luggage to the van.
Driver very professional & attentive, picked us up earlier than agreed & got us to the ship on time!
Very good experience. Driver was polite and a experienced driver. The van was clean, air conditioning just right and comfortable. Overall, very good experience.
Shuttle picked up right at the B&B right on time. Good communication from the driver. Safe transfer right to the ship. Worth the expense.
Very reliable transport to the cruise port from Rome, Carlos was a good driver and spoke good English.
Our driver picked us up at our hotel on time and made a couple of stops to pick up a few more people. The vehicle was comfortable and very nice. We made a couple of stops to pick up a few more people, but there were only six of us total, which was so much nicer than a huge bus load. We go to the port in plenty of time. Our driver, Andrea, was very good.
Driver showed up early and got us to the port in no time. We shared with another family of 3 and it was comfortable. Definitely recommend for a direct way to cruise port with no hassle.
Quick, comfortable and affordable door to ship service. Driver was amazingly friendly and professional.
The shared ride to the port was easy access and timely. Our driver was on time and friendly. But, remember this is a shared van. So, if you are traveling with less than 8 keto in mind other stops may be made. Therefore, include this time when booking.
Booking this shuttle took all the stress and havoc out of our trip! Nadir was a wonderful driver. He picked us up early, was a great driver and brought us right to priority check in. We could not have asked for a better experience!
Our driver was on time, he was friendly and communicative prior to pickup. The van was clean and he assisted us with no problem with our heavy bags. We like using Viator for transportation while in Europe.
Great communication. Shuttle was at our hotel on time, driver got us to the port promptly and directly to our specific cruise ship.
The pick up was as scheduled, promptly and at the right location. We made it to the port in 1 hour! Ahead of scheduled. We had plenty of time to register the luggage and go to the ship. No rush.
Our driver was awful! He nearly hit 4 pedestrians at different times and slammed on the breaks so hard we all nealry fell out of our seats. He then nealry ran over a toll gate and missed it by inches. Would not recommend this travel company or driver!!!
Our driver was excellent, he was there early, by almost 20 minutes, but walked in to our hotel to find us. We talked a lot with the other passengers on our drive, but we got there safely and early! After our port transfer was canceled by our cruise line, this was an easy and smooth process from start to finish. I would recommend this transfer to anyone needing a ride around!
Excellent service. Picked up outside our hotel and dropped off outside the port embarkation terminal. No hassle. No struggling with luggage through the streets of a very hot and very busy Rome. My advice would be to check your pick up details with the company the evening prior to pickup, as the info received from Viator differed. Excellent communication from the company; prompt and friendly.
Driver was 15 minutes early, which was great. Driver was very pleasant . He also spoke pretty good English, that made it more comfortable for us.
Our driver was early to pick us up and was very friendly and helpful. It was a wonderful way to get to the port and easy as they drop you off right at the cruise check-in point.
Our driver was very nice, called when he arrived and was great. Good drive to the cruise terminal. And took us all the way up to drop us off at the check in! Didn't think he would get us that closer. Great!
Be ready early for your departure as driver could be up to 30 mins early! Our driver Carlos was very pleasant and courteous. Only downside was we had to wait at least half an hour for our last pickup.
Prompt pickup at hotel and smooth ride to port. Comfortable transport with air conditioning in the vehicle.
The activity provider sent us a message a day before and assured us that ride has been arranged and that there might be some delays due to the public holiday since streets were closed. The pick up on the day was smooth and we had no problems! Though it was a bit pricey, it was well worth it for the convenience! This is a shared shuttle so we were with out customers but our luggage fit in their van and the ride was comfortable! They dropped us off in front of our cruise ship.
Arrived within specified time frame. Clean comfortable minibus. Courteous driver who helped with cases. Dealt calmly and helpfully with an issue another family had on the way re their passport.
Stefano made our transfer from the hotel to the cruise port so easy! He picked us up directly in front of the hotel on time and took us all the way to the doors of the port. It made our day so relaxing and easy!
Matteo was on time and very helpful. The van was clean and well maintained. We arrived directly at our ship. Great transfer!
Seamless and they were great at communicating what to expect. We got to have really fun conversations with the other travelers on the shuttle too!
Prompt and helpful Worth the cost Direct to the Port. No hassle with luggage or traffic headaches 👍👍👍
We received constant contact on when our driver would arrive, including an update when our driver was delayed due to traffic conditions. They assured us we would still arrive on time, and we did. We were dropped off at the doors for our cruise check-in. It was incredibly convenient.
Nadir and Andrea made sure we were picked up and gave us enough notice if anything change but would recommend them to get to port
Very efficient, safe driver, dropped us right at the port door for our exact ship. Driver, Farione, sent me a message beforehand telling me exactly where to meet him and his vehicle details. Very helpful
Driver never said one word to us & some were alarmed about the speed he was driving at certain points, 90 mph.
The whole process was easy. They kept us informed from the time we made our reservation. We would highly recommend!
Super easy. Picked us up on time, directly at our AirBnb. Much less stressful than navigating the train with suitcases. Worth every penny and highly recommend.
Stefano offers an outstanding service. Highly recommended. Very pleasant ,accommodating and safe. Will use again in the future.
We followed the luggage rule but our luggage was HUGE! He made it look so easy and we tipped him well!
Notified that pickup was moved up 15 minutes but driver arrived 30 minutes earlier! Caused a bit of panic. However, vehicle was clean and driver was good.
It's nice to have someone waiting for you when you enter a new country. We were picked up at the train station and taken directly to our hotel. Very easy!
On time , very professional, Kindlly, fast responder harder recommend them I Will giving to my friends
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