The driver was absolutely the best!!! From pick up at our hotel to the cruise port!! He had water and candy and was so informative of the areas we were driving through!! Highly recommend!!
About Activity
What's Included
Includes
- Private transportation
- Air-conditioned vehicle
- Local driver
- Luggages: one standard suitcase and one hand bag per person
Excludes
- The wheelchair is not accessible for a transportation for 2 pax and it's on request at charge
Departure & Return
Departure Point
- Pickup in Rome downtown, directly at their Hotels, apartments or B&B - If you are not able to locate your place from the list, please enter the address in the section note. At the time of booking please rpvide customers' mobile phone number.
Itinerary
1) Pickup at the hotel or B&B or apartment in Rome at the address provided at the time of booking.
DROP-OFF
1) Drop-off at Civitavecchia cruise port, directly at the dock of the ship
2) Drop-off is also available at the hotels in Civitavecchia; if you are note able to locate the hotel please enter the address.
LUGGAGE
A) Luggage included: one standard suitecase and one hand-bag person
B) Standard suitcase:70*43*26 centimeters and a maximum weight of 23 kilograms. C) Hand luggage: 40*30*20 with a maximum weight of 10 kilograms.
D) Extra luggage must be reported in advance and is subject to a supplement of Euro 25 to be paid directly to the driver
E) The company has the right to refuse to transfer passengers with excess luggage and reserves the right to apply supplements for excess baggage.
MISCELLANEOUS
1) The wheelchair must be reported at the time of booking and is subject to a supplement of Euro 25 to be paid directly to the driver
2) Walking frame or mobility scooter for disabled people must be reported at the time of booking and is subject to a supplement of Euro 25 to be paid directly to the driver
3) We kindly ask you to refrain from consuming food or drinks inside our vehicles. All our vehicles are non-smoking. For special requests please contact our office or Viator Customer Service in advance.
**Due to the many road works for Jubilee 2025 in Rome, traffic in the city has increased significantly. For this reason, your driver may arrive 10-15 minutes later than the scheduled pickup time. We thank you for your patience and understanding**
Language Offered
Additional Info
Cancellation Policy
Reviews
I am so glad I booked this transfer to the cruise port. Luca arrived early but did not rush us at all. He told us he was ready when we were. He was professional in every way and the vehicle - Mercedes Van - was like a limo - very comfortable.
Great experience! He was on time. We made it to port on time. Highly recommend! We had no issues at all.
Excellent service , on time and very pleasant we arrive on time to our cruise , the ride was comfortable
I booked the service for my family and friends (total of 6 people) to travel from hotel to our cruise port in Italy. Unfortunately my luggage carry-on that wouldn’t fit on plane was checked and then DELAYED! The airlines was supposed to deliver to my hotel but didn’t. My driver and Viator were very understanding. The driver stopped at the airport so that I could retrieve my luggage. I paid an extra 20 euros but it was worth it. The driver was very friendly and had a great attitude.
The driver David was very punctual, polite and great to talk to! The vehicle was clean, comfortable and spacious. Communication with Viator was excellent and agents were very efficient and quick to respond.
Great service! Clean vehicle and very roomy. We enjoyed the ride to the port from Rome. Would recommend!
I am writing to express my disappointment with a private transfer we booked through Viator on Sunday, May 18th, from our Airbnb in Rome to the Civitavecchia Cruise Port. While the driver was professional and courteous, we were not dropped off directly at the cruise terminal as specified in our booking. Instead, we were left at an external location and required to board a shuttle bus to reach the terminal. This completely undermines the purpose of booking a private transfer, which we specifically chose to avoid the inconvenience and physical strain of handling our five suitcases across multiple transport modes. Both my daughter and I have physical limitations, which make such transfers extremely difficult. That is precisely why we were careful to book a direct, private service to the terminal itself. Had we known that direct access would not be provided, we would have made other arrangements. We have been long-time customers of Viator and have always appreciated the quality and reliability of your services. Unfortunately, this experience did not meet those standards. We are very disappointed and would like to understand why the driver was not permitted access, and why we were not informed of this limitation in advance.
Driver was right on time, comfortable vehicle and the driver was friendly. I would highly recommend this for getting to the airport.
I was really surprised to read such great reviews for this transfer because we had a complete opposite experience. Our driver was early, which was amazing, but drove like a maniac the whole 90 mins. My husband was incredibly nauseous the entire ride from it. However, we did arrive 10 mins early to the cruise port. The van that picked us up had not been cleaned out from the last guests. The van also had a very strange smell.
Great driver! Arrived on time. Loaded our luggage. Took us directly to the cruise port entrance. Unloaded all our luggage. Arranged for someone at the port to load our luggage on a cart and take us directly to check in. Great experience and would definitely recommend.
Company quickly sent confirmation and had very good communication throughout. The driver was early, he was very friendly and ultra helpful! I was traveling with 2 elderly women and the driver helped them in car with patience and a smile. Great company and will definitely use them again!
Kind of a hairy ride, as the driver did not speak or understand much English. We tried to convey that we were not in any hurry and had plenty of time, but the driver seemed to take it as 'hurry' and drove scary fast for the conditions. We are not prudes, one of our other drivers was doing 145kmh/90mph on open highway, and the conditions were fine for that.
Timely, professional and our driver made an extra effort to insure we arrived to the correct birth. Would recommend highly.
Arrived about 15 minutes early which was nice as we were already waiting for him. He loaded our bags and we were on our way. English was a but limited but we more than enough for pleasantries and simple conversation. Driving was smooth and we were delivered right to the door of the cruise terminal. Could not have asked for more Highly recommend
Excellent service - email sent confirming pick up details, driver’s name (Luca), van registration number and 24/7 hotline number - everything you need after a 0530 start and flight with Ryan Air. Meet and greet with Luca was great with him waiting to meet us. Quick drive to Civitaveccchia and delivery to the door of our hotel. Thank you and no problems recommending this company or Luca.
Driver was very punctual for our pickup at the hotel. Door to door service, all the way to the ship’s terminal. Worry free transfer from Rome to the Port. Definitely worth the money!
Very nice car and driver. Wonderful drive along the coast to port. Would highly recommend. Our family of 5 with luggage fit very comfortable.
Our cruise ship changed our boarding time. The company was so easy to communicate with and accommodating. The driver was even there early to pick us up! So happy we chose this company for our trip from Rome to the cruise ship. They made it easy for us to get to our cruise ship with no headaches.
Driver was on time and friendly. We would definitely use this device again. They picked us up right at our hotel and brought us steps away from our cruise ship.
On time pick up and arrival Driver handled all the luggage and was very informative about Naples and Italy in general The car was clean and the trip was flawless
Our driver was courteous and on time. The van was clean and very comfortable. A very nice experience.
Our driver was punctual. He was friendly and he pointed out places of interest as well as answering questions about the area.
Roberto was prompt, courteous, and friendly. Thank you Viator! I recommend Viator for all your travel needs!!
Excellent service. The driver was waiting on us, communicated well and was very informative. Van was new, well kept and confortable.
Our tour guide was very informative. The tour does require moderate walking including stairs and hills.
It was a late model Mercedes with a well appointed interior, candy, water and sanitizer for each seat. The driver was very well dressed, kind and a great driver. Extremely polite, helpful and efficient. We recommend Viator and SanMarco.
Roberto was so friendly and professional. He handled the heavy traffic like a pro and got us to our destination in plenty of time.
We appreciated having a private drive from our hotel in Rome to the Citiavecchia cruise port. The driver was prompt and courteous, the car was very clean and comfortable.
Professional, black car point to point service. Fabio navigated crazy traffic and drivers. A pro. Arrived early and had us to port safely in good time. I can’t say enough good things about the communication after booking and prior to travel. Excellent and responsive.
Excellent! Fabio best guide!. Pompei came alive as he explained what we were looking at so vividly! A history lesson has never been so interesting!
Driver was early for pick-up. Provided us with water and dropped us at the door for the cruise terminal, no additional walking required. Roberto was polite and helpful.
This was friendly and reliable transportation. We were boarding a cruise and needed to be picked up on time. He drove safely in chaotic streets.
Our driver arrived on time and quickly and safely got us to our cruise ship. Recommend this as the best way to travel from Rome to the port.
Excellent communication with the company. Driver was on time and safely transported our family of 5 to the port for our cruise. Clean vehicle.
On time and friendly! Kept in contact with me before pickup date and time. Very clean vehicle. Safe driver
Our driver picked us up directly in front of hotel on time. We had water provided and he was very friendly. Dropped right at our shop, well worth the money
This tour was grueling as far as walking but fascinating to see the different areas. We went in May and the weather wasn’t bad. The tour guide said that summers are very hot. We were all sweaty in spite of the breezes so beware if you go in summer. The walking tour at the Forum is the most challenging & it’s hard at times to see what the guide is pointing to if you have to keep track of your uneven terrain. Guide would stop in plenty of spots to address us. The colosseum was impressive. The place was very crowded for May & it’s not even peak season yet so be mindful if your are crowd adverse. Otherwise, informative and glad to have it crossed off my bucket list. It’s definitely a one and done for me but glad I did it.
The driver was on time and very professional. He was personable and welcoming. The car was clean and we felt very special
Trip was exactly as advertised. The driver called early to coordinate a pickup point (our stay was on a very narrow street), showed early (but didn’t rush us), helped us with our bags, and was an excellent, safe driver. I absolutely recommend this company to all.
The car and driver were excellent. The trip went smoothly and on time. The price was reasonable, tip included.
The driver arrived 15 minutes ahead of time. Very well mannered and dressed impecable. The car was a Mercedes Benz very clean. The ride from Rome ‘s hotel to Civitavecchia port was very smooth and we arrived in advance to scheduled arrival time. The cost charged was worth it. Will use this service again and again.
Roberto was early, he was patient and we had a wonderful comfortable ride to the port. He offered us all a bottle of water as it was very hot. Car was superior well kept immaculate inside. Highly recommend
Excellent service very reliable and comfortable used the same driver Roberto from airport to hotel and to and from the port. 5 star service thanks Roberto
Our driver was 20 minutes early, was so nice and helpful. The van was comfortable for our family of 6. Highly revommmend!
Driver was timely, vehicle comfortable and clean. Driver quiet but that's OK. Driving very satisfactory.
Our driver Antonio showed up on time and he was friendly and professional. Overall, great service and I would use this service again.
Our driver, Roberto was great! Very personable and pleasant. We will definitely use him again the next time we visit!
Excellent service. We were picked up earlier than requested time. The driver was extremely professional courteous & very helpful. I highly recommend this company. A wonderful experience.
Driver arrived no time with no problems. Car was clean and driver dos a good job in drivong smoothly with securitários Thanks
Monday through Friday 9 am to 7 pm EST
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