Private Transfer From Rome To Fiumicino Or Ciampino Airport

Driver arrived early and safely provided an excellent journey to our destination, despite the morning rush hour traffic of Rome. Very kind and courteous service.

Service was efficient, driver was polite, car was spotless. Would definitely recommend. Driver arrived to our accomodation early and helped with all luggage.

Booked & paid for this transfer months ago. They cancelled our pick up from our hotel to the airport just 45minutes prior to scheduled pick up time. Left us in a lurch. Unprofessional

My reservation was a 9:00 am pick up. The service wrote they would arrive at 8:00am. I emailed the company twice & tried calling them & Viator with no response from either. They arrived at 7:35am & ended up coming back after our scheduled time.

Needed a 7:00 AM pickup from hotel to airport. Driver was waiting for us in lobby about 15 minutes early which we really appreciated. Got us to airport in plenty of time.

The driver was on time and helped with our luggage. We had no problems. There were six people traveling and we each had a bag and carryon.

Roberto picked us up on time and drove us to the airport with great skill and courtesy.Very comfortable and clean Mercedes.

No complaints Our driver was on time helpful and very pleasant . He played us music on the way out of Rome (Arrividerci Roma !!) Took us to the correct terminal speedily What more could we ask ? Communication with the customer service was also excellent . Thank you

I have paid for a van as shown on the transfer picture. So we had 3 suit cases. But since we were two passengers the ride that arrived was a mercedes car instead of a van. Then all of a sudden we heard the driver complaining in italian. We assumed he was complaining because he was angry on the phone and when he saw our suitcases that it was 3, he looked very disappointed and mad. I hope next time, you make it clear on the options if you want to be definite. Because based on the picture, i have paid for a van to pick us up. Otherwise, i would not have booked this. Furthermore, the driver did not bring us close to the entrance of terminal 3. He parked a bit far from the entrance considering there were parking slots near the entrance of terminal 3. I do not if he done this deliberately because he was mad that we had 3 suitcases and he brought a mercedes car. So i hope next time deliver what you have shown on the picture which is a van and not a car. Maria

We never got ride back to airport - and still you have charged us for the service - our agen was bad

Driver arrived early. Helped load luggage. Vehicle was clean and comfortable. Would use this service again!

<p>Our driver was not at the airport meeting point upon our arrival. Had to call several times until another driver responded and said our original driver could not make it. This was a 30 minutes delay. On the way back our driver was ahead of time waiting at our hotel.</p>

It was very nice and smooth. Also the car was very big and comfortable. The drivers were acting very nicely.

<p>We were a party of 3 but booked an 8 passenger van as we had a total of 7 suitcases/bags. The day before pickup we received a call to confirm the pick up time. However, when got downstairs there was a driver waiting in a small Benz, that would only maybe 4 of the suitcases. We had our voucher printed and showed the driver we were supposed to receive the 8 passenger van. He got on the phone with someone in Davide from management who tried to tell me I would have to pay an additional 20 Euro to have a Van pick us up. I was explaining to him that I had the voucher printed and was reading him the details when he rudely, ended the phone call and hung up on me. Long story short, we ended up having a van come to us at no extra charge, but we left almost 45 minutes after our scheduled pick up time due to the mishap.The driver that came to pick up was very friendly and did his best to get us to the airport in time. However, my main issue is that the company tried to pull a fast one by cutting corners, trying to provide us a small car because I listed 3 passenger names even though we paid for a large 8 passenger van. Then they tried to scam me into paying an extra 20 Euro for the original car I already paid for. We paid for the extra space for a reason. Both drivers were very nice and did their best to fix the situation, but management is TERRIBLE. There are so many good tour operators in Rome that I will never waste my time with this company again. Thankfully we made our flight.</p>

<p>Our driver was early for our pick up which was great, as Rome airport took quite a while to get through departures and security. Would certainly use again if in Rome.</p>

<p>Excellent company. Viator is the only way. So kind, friendly and reliable. Did all the tours and transfer through Viaotr. Superb!!!</p>

<p>Our driver was outside the bag claim area with a sign waiting for us. He was the nicest man. He gave us a mini tour on the way to our accommodations. We also booked them round trip and had the same driver which is nice.</p>

<p>The trip to the airport from our hotel was a substantial distance going through the center of Rome. Our departure at the airport was at noon. We wanted to arrive at the airport at least two hours before departure to clear customs and also avoid any traffic delays.The driver arrived early, loaded our luggage and got us to the airport with time to spare.Compared to taking a train and carrying your luggage this decision was well worth the money. .</p>

<p>I made a mistake about the pick up time and telephones at the last minute - they managed to send a. vehicle within fifteen minutes - three hours earlier than the time booked - absolutely great service - have used Viator for transfers all over the world and never had a problem - great.</p>

<p>Our driver was ready and waiting for us when we disembarked from our cruise ship. His Van was clean and stocked... We enjoyed our quick trip from Rome Port to Rome City Center. Highly recommend.</p>

<p>We were pleasantly surprised at how early our driver came to our hotel 6:45am, we were concerned after the issue we had after landing in Rome. The gentleman was amazing! It was easy to communicate with him as well. He kept us very entertained with his wonderful stories. He honestly should get a raise or something because there were no issues from pickup to drop off.</p>

<p>The driver arrived promptly at the hotel to take me, my wife and daughter to the airport. Even though the trip can take 45 minutes to an hour depending on traffic, we arrived at the airport in about 20 minutes. The car was immaculate and comfortable, and the traffic was light because it was a national holiday the Feast of Sts. Peter and Paul. The driver was quiet during the whole trip, and when I offered to tip him upon our arrival at the airport, he declined. I would highly recommend this service.</p>

<p>this was a good service to have. Hassel free. Driver arrived ten minutes early and got to the airport with plenty of time.</p>

<p>Very professional, was on time and took us direct to the airport. We were the only 2 in the car which was very nice.</p>

<p>We had an amazing trip from the airport with our driver who sang all the way to Rome. His name was Floride and can highly recommend him a fantastic start to our break</p>

<p>We had 2 very rude drivers. They raced into the hotel rattling something in Italian. The staff in our hotel obviously understood because they assisted me with my bags to get them outside. It was nothing like the pleasant transfer we had to the hotel. There were 2 drivers and they didn't speak to us at all.</p>

<p>The driver and his vehicle were perfect . Showed up on time and met us in the lobby of our hotel and helped with our bags .<br/> Outstanding service and even slowed down or pulled over so we could take some last minute pics to remember our visit.<br/> This driver is the epitome of what good service is. I will remember how friendly the Italian people are just by how nice this guy was.</p>

<p>Our driver arrived early for our departure but no problem, he just sat outside and waited. There were 4 people in our party so the 8 seater Mercedes people carrier had loads of space and was immaculate inside and out. We wouldn't consider transferring to and from airports in any other manner before checking out this service in future.</p>

<p>The car service contacted the hotel 24 hours in advance to confirm our pick-up time. The driver was prompt even though our pick-up was earlier than the schedule listed on the web page.<br/> He was prompt, courteous, and we arrived at the airport in advance of our departure time. <br/> The only negative was that we were leaving Rome to come home.</p>

<p>i booked the wrong day by mistake, but the taxi driver was punctual and on time for the booking... I booked again for the next day and all was great....</p>

<p>Called the local number contact to confirm the day before. Told pickup was 10am. Driver had the wrong time, shows up at 8:30am and leaves after we obviously weren't ready. Company sent new driver at 9:30. Viator voucher had no info either which added to the frustration for all. Needlessly stressful</p>

<p>Die Beschreibung zum Treffpunkt war nicht gut. Wir mussten bei der Hotline anrufen. Dort sprach man nur ganz schlecht Englisch.</p>

<p>Der Transfer ist sehr zu empfehlen. Da unser Flug gestrichen wurde, mussten wir den Shuttle kurzfristig auf 6 Uhr morgens verlegen, was problemlos möglich war. Der Fahrer war bereits 20 Minuten vor der vereinbarten Zeit zur Stelle.</p>