Private Transfer From Rome Fiumicino Airport Fco To Rome

Easy to find at the airport, easy drive to our hotel. Friendly staff and good communication leading up to and the day off. Certainly will book again when traveling to Rome.

We we’re very pleased he was waiting there for us with a sign, and he took us right to the hotel. It was beautiful

The airport was very crowded and he waited patiently to find us. I would recommend to friends anytime

The driver was somewhat difficult to locate in Rome. After a few phone calls we located him. Overall good service by company.

Driver was on time and very easy to find. Helped with luggage and getting around. Called to verify pickup location

We executed a contract and paid for an E Class Mercedes to take from Fiumicino airport to our hotel in Rome. We were told that driver would be waiting holding a sign with our name on it. After landing and unable to locate a driver, we checked site and there was still no driver assigned. Called a few times and until someone answered - "driver will there be there in a few minutes". Flight arrived at 10am driver arrived at 11:30am in a Renault Van. Contract and pay for E class Mercedes = late pick up in transport van. Breach of contract. Fraudulent inducement and enrichment. Ask for refund and they say you got a free upgrade to a van! Trip adviser and Viator have been useless when asked for help resolving.

A luxury MB sedan was ordered and paid for, what showed up was a Renult Van! Very uncomfortable and embarrassing! I had to wait 15 minutes for driver at airport at meeting point. Then I had to walk a very long distance back through the airport to get to the van! Supposed to be English speaking. The driver did NOT speak English. No water offered. NOT THE LUXURY PACKAGE ORDERED! Bad operator VIATOR!

Driver was courteous and greeted us when we arrived. We were so grateful to not need the worry of locating our accommodations after a long trip from California to Rome. Well worth the money to have that aspect of our trip taken care of so efficiently

Great service, easy to find my driver and quick service from airport to hotel! Much simpler process than I had thought. Car was very nice and I appreciated the A/C!

Vincenzo the driver was great You should give the drivers name and number I had to go into the app and put a booking number and find the driver myself So not happy w the app

Our driver Vincenzo was on time and easily found him. He’s very kind and speaks English very well. Arrive at our hotel in 30 minutes.

This company I would give 10 stars to it I could! Due to timing we were going to miss the start of a tour we had already pre-booked if we chose to go to the hotel to drop off our luhggage before heading directly to the Vatican. Our driver offered to take our luggage to the hotel for us so we could make our tour. How is that for service!

We loved the private transportation after a long flight. Our driver waited after a delay and got us to our hotel without any issue. I liked not dealing with the hassle of getting a taxi. Thank you!

The driver and car were very good. The only problem was that he arrived late. This left me wandering around all of the drivers and trying to find him. I spoke to everyone who was holding up a name remotely like mine with no luck. Eventually, he did arrive and all was well. I did not book this company (or through TripAdvisor) for my return to the airport.

A car rental was part of a package we purchased at Great Value Vacation through Travelzoo. Upon arrival at FCO aeroporto we proceeded to pick up the car at LOCAUTO-ENTERPRISE to find out that LOCAUTO cannot give us a car because the driver’s name listed in their file was a friend of ours who canceled her trip with us because of her mother’s ailment . The driver’s name was supposed to be mine as was discussed and written in the contract with Great Value Vacations (GVV). MAJOR MISCOMMUNICATION ! LOCAUTO told us to contact GVV and have the name changed to which I cannot do because it was only 2:00 am in New York, and they don’t open till 12 noon. To be in this predicament and in a foreign country is totally frustrating, scary and disappointing! But through the help, understanding and great disposition given to us by Magdalena and Allyzio, we resolved this problem . Magdalena and Allyzio were so kind and went out of their way to help us that even if we have to pay the car rental ( April 3-9) from our own pocket we didn’t mind it so much because we were treated so kindly and they made time to help us resolve this horrible situation. What I’m trying to say is, you rarely encounter people such as Magdalena and Allyzio nowadays who went out of their way to accommodate us and made our Tuscany Easter break among our wonderful memories. Thank you so much Magdalena and Allyzio! You are both amazing and wonderful! Keep up the good work !

The car type that was promised was not provided. We reserved a Mercedes sedan or equivalent and we got a 9 passanget van. The driver walked very fast to a parking space very far from the luggage recieving area and he drove in an unsafe manner. The AC in the car did not work. Very unhappy with the experience

Called when we arrived and met us...great service! We had no issue finding our driver. He had a sign with our name.

Our driver (sadly I've forgotten his name) was there at the airport to greet us when we arrived, took our luggage from us which was very thoughtful and appreciated and led us to where we were parked. He asked a bit about our trip - we were there on honeymoon, our first time in Rome and he took time to talk to us about some of the key sights as we drove into the city centre. He drove us straight to the front of our hotel, again helping us with our bags. He wore a mask throughout and we felt very safe with his driving, unlike a lot of taxis he did not use his horn once and drove us carefully into the city ensuring a smooth and pleasant start to our stay.