Private Transfer From Civitavecchia Port To Rome

Very nice luxury van, clean and a bottle of water provided along with phone charging. This is a great option from the cruise port.

From the moment that gentleman, Daniel picked us up from the cruise port, it began with his perfect communication through texting to keep us informed of when he would pick us up! When he found us at the port, he came dressed in a beautiful suit and carried our suitcases to his clean, beautiful car with a fresh croissant, water, and snack snacks ready for us! What can we say? Five star service all the way! THANK YOU, GENTLEMEN, DANIEL!!!!!!!!

Booked a private transfer with tour for 7 people from cruiseport. I was clear about my mother being in a collapsible wheelchair as well. When he arrived it was not big enough for everyone. It wouldn’t have been big enough even without the wheelchair.They said that they were not told by Viator that we would have luggage. Had to split group and deal with no taxis, no WiFi and chaos when this should have been an easy transition. The other half never got a tour. He also did not speak English so a tour was not likely possible anyway.

pur driver was fantastic. he was quiet and polite. my wife needed to use the restroom along the way. the driver found excellent stop. he was very helpful.

Great service our driver was very professional and helpful

Driver was waiting for us with a sign at the appropriate time and place. Got to our destination comfortable and at a good pace. She was friendly and we talked quite amicably en route. Thanks!

Good communication with excellent pick info and smooth drop off

Great ride — driver on time, communicated through WhatsApp. Clean vehicle and plenty of room for luggage.

Very pleasant drive from the port with Fabiana He communicated with me while I was still on the cruise informing me of his arrival . He was right on time and had a sign waiting for us when we arrived outside the port. The car was do clean and we felt very comfortable and safe with him as our driver . Grazie !

Great ride in luxury from the port to hotel in rome Safe and reliable Our driver was fantastic Grazie!!

Driver was 45 min late. And although the message back from the office came 1.5 hours later, stating an excuse hold up was at port security, 100 other private drivers had no problem. No excuse. At least we got here safely.

Driver was 20 minutes late on the pick up time. He did communicate about 4 minutes before his expected arrival time that he was on his way. I did need to message him 20 minutes later to ask for his ETA. I would recommend another option if available. Once the driver arrived he was very friendly and helpful.

The trip back into Rome center could not have been any easier. Our driver ( Marco) was waiting for us as soon as we disembarked from the ship and was very friendly and kind. Took us about 1 1/2. Hours to get back to our hotel and the whole event was effortless.

The driver was about 30 minutes late due to traffic, which we understood due to heavy traffic. She was kind and dropped us off in front of the hotel, which we appreciated

Great post cruise transport without any of the surrounding chaos. Our driving picked us up in the private transports parking lot with a sign. There were 7 of us (one needing a car seat) and as requested, everything was provided. He was right on time when we came out and fit a ton of luggage from half our party in the car plus ours without issue. Nice comfortable 75 minute drive to our airport bnb in Rome. Great too since the trains were closed that day for strike!

The driver was prompt and friendly and the vehicle was very clean and comfortable. Very good experience.

The ride from the Fiumicino Airport into Rome went smoothly. However, once we were near our hotel the driver dropped us off a block away giving us the impression it would be difficult to drive closer. Each person in the party had multiple pieces of luggage and maneuvering on cobblestone was difficult. We used a different company on the return to the airport. The driver from this company pulled up by our hotel, came into the hotel and loaded all of the luggage on the van. This was the type of service we expected from Viator, but we were sorely disappointed. In addition, the second company gave us a much better price for the transportation.

These people are scammers. I booked and paid for a minivan because my wife requires a wheelchair. They contacted the night before and said that due to my wife having a wheelchair I would need a minivan and in order to get I would have to pay the driver an additional 50 euros.

Car broke so had to share a ride with another couple. Very, very expensive ride. Request a partial refund.

Car service was 30 minutes late due to traffic at cruise port. Traffic at cruise terminal is typical and should have been anticipated by driver. We were supposed to get a Mercedes van but received Tesla small sedan

Driver was on time. Everything went as planned would highly recommend and would use again. Carefree and on time

The driver was 25 minutes late and didn’t communicate until I reached out to him. He didn’t speak any English, so communication was difficult. Then he had no idea where our hotel was, even though the address was provided ahead of time. He had to stop several times for directions. We had it on our GPS and tried to show him but he didn’t understand. His driving was terrible, weaving in an out and heavy gas and breaking. He did carry my suitcase a small walk to the hotel which was nice. Overall it was not a great experience. We could have just snagged a cab for the same price or less. There were plenty available.

Do not book with Roman Travel. Paid in advance once the driver arrive no longer could accommodate our luggage. The driver request for a second van to take to us to the hotel, half way there demanded additional payment if we didn't pay at that moment threatened to put us out in the middle of no where. We had no other choice but to pay an additional $200.00 Please beware

This was absolutely the best way to get from the cruise dock to our hotel in Rome. Our driver, Orlando made the whole process simple and stress-free. He provided me with a picture of himself and the sign I was to look for upon departing customs. It was wonderful.

This is the best option when leaving port and getting to Rome. Our driver was awesome and helped us get all of our luggage from port curbside to bus black Mercedes van. Very friendly and helping as we were traveling with a 1 year old. He has car seat already in van at no additional cost. The drive was about an hour from port to our hotel in Rome. While the price here may seem a bit steep, this private transfer was a lot cheaper than arranging transportation thru Royal Caribbean, which was $95 per person and was not private so the drop off would have been on the city center of Rome and we would have had to arrange an Uber to get us to hotel. They do charge per person regardless of age. Still a much cheaper way to go and a clean, comfortable, personalized experience with a professional driver.

Our transfer from our cruise terminal to the airport hotel was smooth and timely. The driver was on time and was in touch with me to let me know ow exactly where he would meet us. The van was spotless and the driver was safe and friendly. I would recommend this transfer service to anyone looking for an uncomplicated way to end your cruise in Rome!

He was a little earlier than scheduled which was fabulous. He explained some of the sites we were seeing on way from port to hotel.

Dependable and comfortable! Our driver was waiting at the ramp with a sign when we walked off the ship. He had called and messaged me on WhatsApp a few minutes before. Car was right there. Nice smooth drive to our apartment in Rome. Hassle free!

Great option for a Port pickup. Our driver was outside the port with a sign with our name on it. We were able to avoid a lot of disembarkation confusion. We had peace of mind knowing our van was waiting.

Driver arrived on time. Transfer was smooth from the port to Rome. Vehicle was spacious and we had plenty of room.

Excellent driver provided through Viator. They always come through for us and that makes for stress-free transfers and tours.

Driver was punctual & very professional. Got us from The port to Rome in no time. Would recommend again in a heartbeat.

Arrived early and gave timely updates on when we would arrive. Travelled in a very clean and comfortable Mercedes.

Car was on time, clean, efficient driver, no problems. Traffic was not too challenging but he did a sae job.

Cruise port was super crowded, yet van was easy to find as driver held up sign with my name on it. Overall a nice experience.

Driver arrived early and was very courteous and friendly. He drove well and helped us with our luggage into the hotel.

Great experience. Driver on time and meet up no problem. Drop off at hotel ver smooth. Highly recommend.

Be sure the driver knows exactly where to pick you up. Although the local company confirmed the pickup location, the driver said he was told different information. Once he found us, his driving was perfect and he hit us to our destination with no trouble.

Driver came early after we contacted them to see if he could do so. We were told he would try but wasn’t likely. Nice surprise

The driver was actually early. He had our name on a sign for us to identify him. He was very helpful and very friendly. We enjoyed the conversation in English and his ability to answer our questions.

Alex was timely, safe and friendly! With the chaos of the port, he was a welcome face to be waiting on us!

15 min late to meet at cruise terminal - but otherwise all good - driver helpful with luggage and courteous

This was an easy stress free trip. We were picked up on time. Our driver assisted with luggage and brought us to our hotel. I would book again

DO NOT USE THIS UNRELIABLE COMPANY. This company canceled, not one, but two transfers 24 3/4 hours out. One transfer belonged to us. The other was our friend's. In this company's email to us, they offered no reason. Fortunately, we saw the email right away. This left us, while currently in the middle of another excursion, scrambling for a new plan. Our friends didn't find the email until the last minute. We booked through Viator and contacted them. Viator couldn't reach them for an explanation. This is not the experience you want on your vacation. No one wants to wonder if the company they are dealing with will actually come through with their promises.

We used this service in October 2024. WOULD NEVER USE THIS SERVICE!!! Driver picked us up early (6 x 70 yos with major heavy luggage) from cruise port, 20 minutes early. Trip to Rome OK. Then he dropped us 45 minutes walk to our hotel over cobblestones with our bags to drag, horrid end of trip. We tried through Viator to have a refund when we returned to Aussie, no help from them. Refund denied as he said there was not access to our hotel. We had another transfer from our hotel in same sort of vehicle to airport when we left. Truth was, road was blocked due to marathon, which he knew about when he picked us up early. ("every sunday") This cleared 20 minutes after he dumped us, so he could have waited or offered some assistance to drop luggage later. Sadly have used Viator many, many times, will consider other sites in future.

The driver was right on time and very helpful with our luggage. Very efficient driving and delivered us to our hotel safely and promptly.

Very clean and new vehicle. Driver was very professional and arrived early to the pickup location. Would use again.

The private transfer cancelled out on us the last minute. This caused a very big problem and when I called Viator’s to help me, they were unable to assist. I had to find a company on my own to pick us up at Civitavecchia

Driver was professional and friendly and experienced and helpful .he was on time to pick us up.//////