We booked an advertised large van to pick up our family of 8 and take us to the airport. In numerous conversations with the owner of the company we asked if they could accommodate all of us along with one large luggage per person and a few personal bags. I was assured and promised that there would be no problem and "Mossimo" the driver, knew how to pack the van and that the van was large enough for all of us. When the driver arrived he immediately refused to take all of us, saying we and our luggage would not fit and only could take 3 people in our party. Leaving the other five of us behind scrambling to get another ride and get to the airport on time. I paid $250 to have this private guaranteed ride for all of us, then had to pay over $100 to get another ride from someone else for the rest of us to the airport on time. I was beyond disappointed and furious at the service that was not provided after the numerous promises that we would all fit. I will never book a private transfer from this company or affiliates ever again.
About Activity
What's Included
Includes
- Private transportation
- ✅ 1 Big Luggage +1 Small luggage For Person
- ✅ 1 to 8 people transfered in a private minivan
- ✅ Meet and assist at your Hotel/Airport
- Air-conditioned vehicle
- ✅ One-way private transfer .
- ✅ Driver will wait 15 minutes for free
- ✅ Driver will assist with the luggages
Excludes
- Gratuities
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
• Rome City Center Pickup: You'll find your driver outside your hotel at the time you indicated when booking.
All our drivers and vehicles are authorized to operate in the city of Rome thanks to special permits.
Language Offered
Additional Info
Cancellation Policy
Reviews
Wonderful experience! Professional, reliable and easy to deal with! Would definitely recommend and will be holding on to this contact for future visits.
Excellent service. Explained all the sights as we drove. Very courteous and respectful.
Arrived on time but with a flat front tyre. Had to wait 30 minutes for him to leave to get air. Not sure why this was not noticed before pickup. Van was below average condition and not clean. Competitive price. Easy booking. Good comunication, although selected pay later and found that money had been deducted from credit card before pick-up. Pleasant driver.
Davide was quick to respond and easy to work with during the booking process. Mario was our driver. He contacted us before we even landed to let us know where he’d be. He was professional and friendly and even gave us a great dinner suggestion.
Booked this since we are traveling with younger kids and needed a 0500 am ride to the airport. Easy to communicate with and arrived on time! Booster seats provided as well (just have to ask!). Highly recommend this service!!! Thank you so much for making coming home easy.
I highly recommend the service provided by Davide and his drivers. Davide was in touch with me for months leading up to our family trip to Rome. He made sure we were well taken care of even before we arrived in the airport. Upon arrival, our driver Mario was so friendly and professional and an incredibly safe driver. He was attentive to my whole family both for the trip from the airport to the hotel, as well as the day trip we organised from Rome to Assisi and back. He even bought us coffee and ice cream on the long journey during our day trip! With Davide and his drivers, you can be assured of a high quality experience, with amazing service in a luxurious and comfortable vehicle. This truly made our Rome trip so comfortable and special.
The best option for our family of 12 to get to the airport. Friendly and welcoming drivers. Nice vans and great service. Would highly recommend.
Fantastic service and care for our family group of 12. Davide contacted me throughout the booking and made sure we were well taken care of. The drivers were excellent and so friendly and helpful. I would definitely recommend this shuttle service.
Excellent driver and great service. Driver arrived at 5:45 AM for a 6 AM appointment. We were waiting on him for less than two minutes when he arrived. He loaded our luggage and us into the large passenger van and made sure we were comfortable. We arrived safely and he made sure we were at the right terminal. Outstanding 5 Star Service!!!!!
Davide (driver) was on time and very helpful with luggage at pickup and drop-off. Very professional and friendly. Experience was very good and would highly recommend you use their services.
Driver arrived 15 minutes ahead of time which was great since we were ready. Van had good AC which was much needed. Got us there with plenty of time to check in.
Our driver was early, very friendly and got us to airport on time and safely! The vehicle was very clean too! We would use this service again!
We were well pleased with our airport transfer. We actually were able to change the pickup time with the company (too late to change through Viator) with no problem. The driver actually showed up early, and came in to the hotel lobby to meet us. He helped carry our luggage out to his car. When we got to our hotel originally, I found out I could have booked through the hotel for less money, but we kept this. Glad we did.
Definitely would recommend booking with Davide and his team. Great communication from booking to day of service. Very professional and attentive Giulio was our driver and he provided amazing service
Driver arrived early due to a road closure we weren't aware of. He didn't want to not be able to get to us. The car was clean & the ride was smooth. The driver was polite & friendly. We would recommend.
Davide was the best! He was very communicative and ahead of schedule! He made sure I was safe and comfortable and basically gave me a tour along the way to the airport. He was fantastic! I’d highly recommend him to anyone needing transportation in Italy!
David was so friendly and professional. He was on time and got us to the airport swiftly. I would definitely recommend him.
Our driver was fantastic. Arrived on time and got our party to the airport in a timely manner. Van was clean and comfortable.
Very friendly driver. On time. He was helpful and patient. Helped with luggage. Jew exactly where to drop us off
Excellent Service. The Driver (David) Picked Me Up At The Schedule Time Of 4:00 Am. The Driver Insistere On Taking My Luggage,Which Was Wery Heavy,And Loading It Into The Minivan. He Was Also A Very Good End bBeautiful Driver. I would Use This Service a Again .
This guy was amazing ... smile was always in your mouth so we felt like family.Very polite and great driver
Excellent Service, punctual early in the morning and very kind and nice. Next trip we will be back with him definitely. See you soon
I booked this airport transfer trusting the positive reviews of other customers and found truthfulness in reality. At the airport on our arrival at the terminal the driver (Davide) was there waiting for us helped us with our luggage and 'was really courteous. Clean and fragrant machine of recent manufacture. I will use this Transfer Service again for my business trips.
We used this Transfer Service from Fiumicino Airport to our Hotel downtown and then for a 3 hour city tour. The vehicle was clean, David our driver attentive, kind and punctual. Experience to repeat.
I used this Transfer Service from Rome to Fiumicino with 6 other friends of mine. Courteous driver, punctual, and clean Minivan.
Monday through Friday 9 am to 7 pm EST
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