The Viatour service was excellent. The driver was communicative, the vehicle was clean and even after we were able to disembark a little bit earlier than we planned, our driver was ready.
Private transport when traveling is a critically important part of your itinerary and being able to relay upon professionals who are in the business of being prompt, dependable, and knowledgeable is truly comforting. Viatour is my choice every time I travel regardless of where I am in the world.
Very clean reliable transportation! We got from the Port to the airport in time! The ride was very pleasant and would highly recommend!
Paolo picked us up. He was friendly, on time, and had a nice, clean car. This was a great way to get from the cruise port to the airport, and the price was right.
Fabulous experience. Great communication between transportation company and us. Came exactly when expected. Great ride in a great black mini van. Driver was wonderful and took our luggage too. Will use them again.
Our driver was an absolute delight. Wonderful 5Star service! We will definitely book this again. Thank you very much!
ON TIME, Dressed to impress, beautiful car (audi) nice and clean... Driver was very pleasant- spoke English well.
Driver was professional and on time at pick up. Only negative was cost. To much for when currency exchange is factored in, at least for us Canadians. Civitavecchia port to Rome airport $518.00 CDN. 45 min drive.
Quick and accurate driving to FCO. Driver was polite and helpful. He knew the fastest route to the airport.
Driver was on time and 60 min. transfer from Civitavecchia to Rome Airport (FCO) went smoothly. 100 characters required...
Pick up was seamless at the cruise port and our driver was actually there early, so didn't have to wait at all.
The service was fine but expensive. I found the operator to be a bit difficult to communicate with. Leaving the cruise ship early, there wasn’t much flexibility or understanding that the time could fluctuate based on the ship getting clearance to disembark.
Piece of mind!! Met right at the terminal, loaded luggage, helped the ladies in, light music. At the airport, right to the terminal, in a hour. Had a 1pm flight. Made it with 2 hours to spare. Very safe driver.
Our driver Osvaldo showed up much earlier at the cruise port in Civitavechia so it worked up perfect for us. He was very professional and helpful. We had a nice ride to the airport and made it on time for our flight back home.
The driver was punctual. The vehicle was spacious and clean. The ride was very smooth with no issues. I would highly recommend this company for anyone needing a ride from the Cruise Terminal to the FCO airport in Rome.
We used this company to set up our transportation from the cruise ship to the airport. Driver was prompt and friendly. I always use Viator as a resource no matter where I’m traveling. Always happy we their service.
Scheduled this service to be picked up after a 10 day cruise on Royal Caribbean. Scheduled the driver for 7am we were let off the ship exactly at 630am and the driver came at 645. We arrive at FCO at 740am plenty enough time for our 11am flight back to the states.
Friendly, courteous, and on time. In fact, our driver arrived early because he was concerned about heavy traffic due to the transportation strike. We disembarked from the ship early and our driver was already there so no longer wait for us. So convenient. Thank you!!
The driver was nice getting he met us at the port he was going to meet us at 830 am but he showed up at about 815 nice ride to the airport
Driver showed up on time at the port on time (right as we debarked), helped us with luggage and took us to FCO on time. Excellent service.
Didnt send English speaking driver. He was driving so slow because he was also texting/ looking at his phone while driving?! Then dropped us off far from our terminal. Never said thank you. Fyi: Taxi is only $130 flat rate to/ from port to airport! Wish I had known. Hope this info helps someone else
Driver was speeding for much of the trip 160km/hr or 99 mph. This was at least 30mph over the speed limit. It was very scary. After I texted the trip coordinator, he called him and asked him to slow down. $224 to risk life and limb. The coordinator even messaged later that he was not speeding. He most definitely was but did slow down after the coordinator called him.
Once we over came the language barrier he was able to help us since we had a change in our destination. Smooth and quick trip. Thanks again
The driver was 15 minutes late. Also I asked to be picked up at a specific time and he could not accommodate the time I wanted.
Ale was early for pickup which was extremely helpful considering I couldn’t get a straight answer from Norwegian cruise line! He was considerate, helpful and kind
Great driver. Beautiful and comfortable car. Courteous and professional driver. Driver arrived early as a favor. We needed to leave earlier than planned because the airline was being difficult and we needed to get to the airport earlier. Driver accommodated our request to go earlier. Much appreciated.
Van was spacious and very clean. Driver arrived early and was easy to locate and friendly. Van had great AC too!
Our driver was excellent! He was there waiting for us even when we got off the ship early! It was very convenient to have him pick us up at the port and help us with all of our luggage. The drive to FCO was smooth and we were pleased to be dropped off at our airport hotel.
Easy, pick up. Very accommodating. After a hectic morning, very peaceful way to get to the airport. Thanks
The driver arrived at the cruise port on time with a very readable sign identifying himself and we were transported to the airport in a spacious and clean van!
I have used viator for my transfers from the Airport to the Pier in several Countries, My most recent one being the Rome, Italy Airport to the Rome Pier. Everything went very smoothly with my driver and car. Very happy with the service.
The driver arrived about 15 minutes prior to the time I'd booked, which was great because we actually got off the ship an hour earlier than I'd expected. Outside the terminal where Royal Caribbean had docked, I had super poor cell phone connectivity so trying to modify the pickup time at that point was nearly impossible. The driver had a sign with our name on it and was very friendly and an excellent driver. Overall, this was a very good way to get transported to the Rome airport.
Great driver met us at the port on time. Vehicle was past its best by date. Very noisy and a little messy
We had very good driver and guide; patiently waited for us when I made an error to find the car and was late!
The driver was early, in order to make sure he wasn’t late, which worked out perfectly for us. The vehicle was very nice and clean. There was room for a large suitcase, a rolling suitcase/garment bag, and two roller carryon bags. More would’ve fit if needed. The driver was friendly and professional. We would definitely book this service again.
Driver was waiting at the cruise terminal when we disembarked. He assisted with luggage and took us directly to the airport hotel in a comfortable vehicle. Everything went smoothly.
Everything was great, the driver showed up on time, the car was great, Mercedes in a very good condition, no complaints whatsoever.
The driver was incredibly rude. We were told the night before that we could not get off the ship until 9, when we were originally told 8. We reached out to try to change the time, and they said our driver already had another group at 9. For a private driver, it seemed rushed that he could take us to the airport at 8 and make it to another group on time. The company was able to find us a driver for 9, which was nice, as there were no other drivers available, but it did not make for a great experience to have a driver that was unkind to the group.
Excellent service! We were met right at the cruise terminal and made it to the Hilton airport hotel very quickly.
Stefan was early and was waiting for us as soon as we got off the cruise ship! Huge van, fit all our luggage. Great communication- he texted me when he arrived at the port and told us where to find him. Stress free and super easy. Highly recommend.
They were on time, professional and vehicle was spacious and clean. Driver met us just outside of the terminal with an easy to notice sign with our name on it.
Excellent, stress-free transfer for four of us from right outside the cruise ship exit directly to our airport terminal. He was there early, holding a card with our name, and got us out and on our way ahead of the traffic. Great professional driver, and the vehicle was very clean, air-conditioned, and comfortable. No drama, pleasant transfer. We would definitely use this again.
As advertised. On time and easy to find among all the other private transport at the cruise port. Communication was prompt. Would use again.
Very prompt and on time.driver was very nice but did not speak English. Our 1st car got in an accident and the company contacted me to let me know that an other driver was on his way.
We needed an early ride from the port to the airport for an early flight. Our driver was waiting for on time and promptly got us to the airport to easily make our flight.
Driver was punctual, in fact arrived before our scheduled time. Good response to our messages to confirm pickup time and location. Overall, recommend for stress-free , worry-free transfer from right outside the cruise line terminal to the airport terminal.
Our driver was there waiting on us very professionally dressed and holding up my name on an iPad which was a nice touch since I saw so many others written on wrinkled paper. It was chaos at disembarkation so I was extremely happy that I splurged and got a private transfer and didn’t have to worry about train strikes (which ended up happening that day so many others had to make alternate plans). I would totally use this company again!
it was a great ride to the airport, the driver was great, and he avoided a traffic jam and we were in plenty of time to fly home. The driver was kind and helpful.
The driver was waiting at the port for an 8:30 am pickup. He was easily visible, with our name on an iPad, standing in a long line of other drivers. He lead us quickly to the car and navigated thru the little town of Civitavecchia. While we weren’t flying out of FCO that morning (a Friday), the transfer to the Hilton Rome airport was very fast with very little traffic.
Fast, easy and convenient transport from our ship to hotel after our cruise. Car was right at terminal exit and driver was awesome.
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