The Weston i expected to be high end a great place. Rooms are large and staff recognize the Marriott’s Bonvoy status and you receive their best room upgrades. We had to call to have the AC turned off the room was freezing when we came back after being out all day. Not what you want as you’ll get sick and that’s what always happens to me so i called to have the ac turned down or off as the thermostat didn’t work and i find now that the phone in the room also does not work. Jeez this is supposed to be a high end. Gym is nice. Down stairs basement area. Free breakfast for Bonvoy members whom have the status level required.
The Westin Excelsior, Rome
Address: Via Vittorio Veneto 125Availability
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Facilities
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Our family of three (8 year old daughter) stayed here for two nights and it was the perfect pit stop for our Rome visit. The room was very large and comfortable. We had just arrived after a long, international flight, and the room and bed were just what we needed. We had prearranged a rollaway bed, and they had it all set up in our room. The rollaway bed was always very luxurious (for a rollaway bed) so our daughter didn’t feel like she was on a cot. Both beds were the comfiest that we experienced during our stay in Italy.
Great location , walking distance to major sites. Very good food options nearby . The hotel itself is grand , and historic . The room we had was large enough for 3 . The hotel does need a major upgrade . The restaurant and hotel staff is awesome and welcoming . The restaurant below is decent for a meal or 2 . Plenty of breakfast options nearby for different choices that open early so limited options in hotels are offset by walking to other places for breakfast . Will stay again if visiting Rome Next time , or will try W next door . One minor : The room cleaning was prompt , however they kept forgetting to replace - bath gel, soap , toilet papers almost every other day and had to call to get them stocked ..
While the architecture and overall character of the property are beautiful, unfortunately our room didn't live up to the experience we were hoping for. We visited in June, and throughout our stay the room remained warm, humid, and slightly damp, which made it difficult to feel comfortable. We really wanted to love this hotel, but based on our experience, I can't recommend staying here during the warmer months. That said, the staff was thoughtful and gracious—they surprised my wife with a birthday cake and a bottle of champagne, which was a wonderful touch and much appreciated.
The Westin Excelsior is an excellent hotel in every sense. We have returned many times & will continue. The building is elegant from outside to interior lobby, lounges, and cocktail bar, and to the spacious rooms & marble bathrooms. The spa facilities and indoor pool is a wonderful addition. The rooms & baths are spotlessly clean, bathrooms have large showers with good water pressure, plenty of amenities and towels, & comfy robes. The rooms are well decorated for old world charm, very quiet and comfortable quality beds & linens making sleeping easy. The service staff from doormen, reception, Dining & roomservice, housekeeping , Concierge, cocktail lounge & spa area are excellent, caring to be helpful and attentive to detail. They acknowledge your Marriott loyality & appreciate us for being a guest. Breakfast buffet has every choice available, comfortable diningroom, as well as a beautiful outdoor area. The Westin is on the historically luxurious Via veneto, very safe & central to walk to just about everywhere, and to take an evening stroll. The Borghese gardens and Gallery our an easy walk. The Westin also offer great tours with golf carts, which is a fun way to really see Rome's incredible beauty. It is a perfect place to stay in Rome, and a excellent value for comfort and charm.
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