Hotel Mondial

I checked into this hotel two days ago ,the rooms are dirty & shabby .This is a 2* at the very most . I stayed when it was a best Western the standard was much higher .How this can show a 4* is astounding .There is no cooling system working ,but the ventilation grill is so thick with dirt There is a serious risk to public health if it was turned on . Filthy bathrooms with sinks you can't use because plug sticks . We feel extremely uncomfortable staying here , some of the staff have a bad customer service attitude .We would really like a full refund so that we can move to a decent hotel. I wouldn't recommend this hotel , No tea/ coffee making facilities in room . Please save yourself from the stress by avoiding this hotel .

Reasonable price for an economy double room we booked literally last minute when we had already arrived in Rome! The room was of great space even though it was the economy one. It was clean and the towels were changed twice on a three-day stay. The staff was friendly and helpful.

Dont book here. Look for another hotel. We checked out early. Same issues as all the other reviews! In our experience, the hotel is old (which is part of the charm) but the way it is not maintained. The rooms are dirty (bath in particular was stained) the soaps/shampoos are barely enough for one, there is mould, water temperature was either freezing or boiling, you can hear people next door and plumbing issues with the shower and bath meant no pressure. What is advertised is not what you get. Further, the street is very busy so it is noisy and smelly.  The windows need to be closed to combat this but hotel management turn off the air conditioning in the 'cooler' months. They refuse to turn it on despite the temperature being 27°C and 70%+ humidty. We mentioned this to the staff who were unphased. They told us said to speak to the manager. It was delivered like they had said it many many times before. Saving money is the priority. It shows in every facet of this hotel. We checked out early and they didn't even ask why. They do not care about you.

My husband and I had a very enjoyable stay here. Upon check in, the receptionist was kind and helpful. I was not able to connect to the wifi at first, but the front desk remained helpful to make sure it worked for me. The location was also great, as their are bus stops nearby and the train station is also close by. Our only issue is that we could not keep the shower head up on its own-but this could have most likely been solved if we bothered to call the front desk.