Rio Airport To Hotel Shared Transfer

We arrived in RIO after an overnight flight from Houston, Texas, USA. Initially, we could not find our bus/driver. Eventually, he showed up in the Arrivals area with a sign with our Surname on it. It is perhaps understable that he was not visible on our arrival, as our flight was over 1.5 hours late. Bus was comfortable and journey good, letting us off with our luggage at the front door of the Windsor Leme hotel.

Transportation was on time, no issues finding the representative at the airport. Booked through Viator. The tour operator kept us informed via email.

Driver did not show! I had to take a cab Not sure what happened. I asked for a refund already I don’t know what else to write

The transfer was not clear on where to meet them and none was waiting for me at the door like I was informed. Instead, I was harassed by multiple men at the gate asking if I needed a ride and one man even got really close to me and was yelling while following me throughout the airport. Furthermore, when I found the kiosk, the organizer had a bad attitude and looked annoyed. He took me to a car outside with another individual that did not look like he worked for this company. Nor did he help with my bags. During the drive, the driver did not speak English (even though it was advertised as English speaking) and was using his phone while driving to translate the conversation. This I believe distracted him and made it unsafe while driving in traffic. The driver tried to sell me on additional tours and was very aggressive. I would have been better off getting an Uber myself and avoiding all the hassle.

Prompt service and polite staff. Booking transport in advance takes the stress out of finding something at the airport.

Yes, there was a person with a sign with our name on it. However, we had to wait for other people on the shared ride and we waited nearly an hour before we left the airport. After a long flight you don’t want to wait so long for your ride. The price was fair. But the wait was just too long.

Very nice and professional. They were on time and prepared for our arrival. They got us to our hotel safely.

The company had a sign with my name in it to easily identify themselves. The operator and driver were prompt. It was a car that picked us up and we were the only two.

They met me at the airport with a sign with my name on it. They put me in a private car with two women. Even better then a bus. The one woman spoke English quite well and pointed out all the highlights on the way to my hotel.

Very straightforward, easy to locate agents at airport. Slight delay whilst waiting for fellow travellers. All in all excellent journey - would highly recommend

Excellent transfer from airport to our hotel in the center of Rio do Janeiro. They waited for us with a name card as if it was a limo transfer. I have mobility issue and they had a stool to load into the bus- van. Comfortable and prompt ride that left us at the door of our hotel.

Our driver was amazing! He tried to speak Spanish and teach us Portuguese and was very polite. This company was great giving us a car after our flight was delayed and we missed our initial time.

Transfer was waiting with our name on arrival making it a smooth process all round. Friendly staff and could speak english

The driver was prompt and nice. Car very clean Would book again Thank you. Used viator in the past will use again.

Short waiting time for other passenger at the airport, then quick, smooth transfer to hotel. Recommended

Excellent service, on time. Right outside waiting after arrival. Recommended. Great communication as I had to reschedule pick up time

la experiencia fue pesima, cuando desembarque: 1. no habia nadie esperando 2. cuando averiguo era de la empresa in buzios, busco a un tal Joel. NO tenia cartel con mi nombre 3. Me dijo que espere que ya estaba, espera 1 hora y decidí tomarme un taxi. Adjunto comprobante de pago y sugiero que me abonen esos 120 reales.