Private Transfer From Rio De Janeiro X Angra Dos Reis (10 Max)

Excellent service, fair price and no hidden fee’s! I found very common in Rio that the arranged price is not always the final price… I was very happy to notice that Top Transfer is clear and upfront about the price (that was also very good price) The service was perfect and with constant communication. I would definitly recommend. Brigado!

We booked a private transfer with Top Transfer for our family from Rio de Janeiro International Airport to Ilha Grande and back 14 days later. The total price for the round trip was 3,960 R$ (at the exchange rate at the time, about 674 €). Included in the price was a private bus just for us from Rio de Janeiro airport to the port, followed by a speedboat shared with other passengers to Ilha Grande. Unfortunately, our experience did not start very well. In advance, we were in contact with Daniella from the Top Transfer operations team. She told us exactly where we should meet after our arrival at the airport and announced that she would accompany our trip. The pickup was scheduled for 2:00 PM. About 45 minutes beforehand, we informed Daniella that we had already landed and were on our way to the agreed-upon meeting point. At 2:00 PM, we reported again that we had arrived there. Following that, we received a link through which we could track the driver. Unfortunately, our driver, Adilson Moura dos Santos, did not appear until 40 minutes later, at 2:40 PM. Heavy traffic was cited as the reason. That was difficult for us to understand, as we had previously been led to believe that the driver would already be waiting for us and would come to the airport entrance at the agreed-upon time. Waiting at the meeting point for 40 minutes with three children, even though it was a pre-booked and correspondingly high-priced private transfer, was annoying. It is not clear to us whether the communication between the operations team and the driver did not work here or whether the delay was due to the driver himself. For the customer, however, that ultimately only plays a subordinate role: For a private transfer in this price range, an agreed-upon pickup should be reliably organized. The driver apologized upon his arrival and the subsequent drive initially went without problems. Shortly before the harbor, however, a situation occurred that worried us significantly more than the previous delay: The driver was distracted by his mobile phone and apparently noticed a line of vehicles standing in front of him very late. He had to perform an emergency stop and simultaneously swerve to the side to prevent a rear-end collision. With three children in the vehicle, that was a very unpleasant and, from our perspective, avoidable situation for us. We would like to explicitly mention as a positive that the return transfer 14 days later with the same driver went significantly better. He was on time this time, did not busy himself with his mobile phone during the drive, and brought us safely and without any problems to the airport. The return trip was accordingly much more pleasant and relaxed. Overall, we are therefore only partially satisfied. The basic organization of the transfer and especially the return transfer worked well. Given a total price of 3,960 R$, however, we expect punctuality, reliable communication, and above all, completely safe driving behavior for a private transfer. Especially regarding these points, there was unfortunately a clear need for improvement on the outbound trip.

THEY ARE A SCAM!!! Don't hire them!!!! They were supposed to look for us for an excursion to paradise islands and never orssbted. Having paid in advance as all tour. They were supposed to look for us by Vermhelo and tell us that they are looking for us by another beach an hour walk or 200 reais by boat. A MESS!! SCAMMERS!!! They communicate with you and have no idea you hired them.

Organized, attentive and helpful staff. I recommend!!! A hug for Raffa and Ananda, very caring. You can trust!

We plan our trips with millimeter precision. We entrust Toptransfer with the task of transferring Abraao airport. For the reservation made by wap we were attended by Julia, super attentive and empathetic to our requests. Thanks Toptransfer!!!

We booked a month in advance a round trip transfer Rio / ilha large, we had an appointment at the hotel for pick up, after 3 hours waiting, we had to take a taxi so as not to miss the last boat. On the way back, worse still, we were cancelled without explanation the return trip. Lamentable

Excellent very good service. The Lord chauffeur excellent attentive and friendly. The boat transport was very good. I'd choose it again.

Great service, since the transfer Rio de Janeiro / Angra dos Reis, caring driver, quiet in the traffic. Very quiet trip. Arriving in Great Island, continues the great service, great options for tours. It is an unparalleled experience.

I took a private boat trip on Sunday with 7 other women and who took us was Renan. I would like to leave here recorded our satisfaction with the work of Renan who was very attentive to the group! We went and came back well and happy with everything Renan has provided us! He's amazing! The agency also pleased us very much taking care of our transfer river x island go and go! We went and came back with the van Jeferson driver, a person score 1000!!! We only have compliments to top transfer agency, thank you very much❣️ Merry Christmas!

Note 10 for Maryane's care!! It helped me organize my entire Vacation Package of Trips with my family!! I wish all the services were like this

Everything that was combined with the Top Transfer staff was met: timetables, distances, everything. The contact with the girls making the Reservation, starting with Vanessa Sampaio, was excellent and very quick. Super recommend Transfer with this company.

Renata was very kind and very willing to help us. It simplified the trip for us. Super recommended!! Very obrigado Renata!!

Incredible transfer with spectacular service from Renata! Very attentive and patient with her customers! Score a thousand! I would go again with my eyes closed!

Top transfer's work is incredible, we were very well attended to by Renata who was our sales agent, super friendly and with the best tips, very attentive! We love it and recommend it!

Bravo for your professionalism and responsiveness, it’s great for the Rio ilha grande private transfer and the excursion to the paradise islands 😍☀️

Very good service, recommended and reliable. Very good attention from Renata in Isla Grande. It was the first time we used the service, and it was 100 points!

Very helpful, punctual and serious when it comes to coordinating transfers. I would work again and have your service again for my next trip.

Comfortable van, super good people driver and the girls of the service are fantastic, all of them, Vanessa, Priscila and Denise. I loved everything.

The Enterprise was responsible for the timing and provision of information before the transport took place. Another positive point that arriving in Angra dos Reis we embark immediately to Ilha Grande as well. Only bad point was that we faced a lot of traffic at the exit from Rio and as it had to pick up several people it took 2 hours before leaving the city.

They're a fraudster Enterprise. They make you pay and then they don't meet you, they don't respond, they don't even pick you up at the hotel. DO NOT HIRE this FALSE Enterprise.

Very good, and high trust and safety, excellent service, very good people of relationship

Excellent everything! Big Island is a paradise and its people are the most! Promise to return and choose top transfer Barbara attended me who was very friendly and attentive to everything

Great experience! Employee Carol helped me a lot in everything I needed, was extremely caring. I highly recommend!

Excellent attention from Denise! Highly recommended! Very helpful! I hope the transfer is the same

Attentive, quick and always ready to help, resolving all doubts and showing interest in customers.

Great tour, I will definitely travel again, very good driver and endless tour options, does not even want to leave

The driver was punctual. The route was quiet, no interruptions. Great experience. I have nothing to complain about from the Enterprise.

Safe crossing p island and very good land transportation! Punctuality! Note 10 p the services provided!

Quality Service!! Punctual and professional! Friendly, helpful and well communicative driver... Excellent Service!

Excellent service, quite receptive, Ana and Renan gave several tips for the tours, loved!!!

I recommend They were punctual, we made the journey in a comfortable Van, the moment of stop to swim really is necessary I liked very much. I closed everything for WhatsApp and I had no downtime. The best option and a transfer than depend on buses due to convenience.

Punctual, friendly, cordial and very concerned. We only have compliments to the Top Transfer class. We will definitely recommend it to everyone.

Very good. Congratulations! A service of excellent quality. Driver very punctual with the schedules and the care of Ana in Ilha Grande was excellent.

Everyone has been very attentive since the initial conversation on WhatsApp. The transfer leaving Rio was super punctual and picked us up at the door of the place we were staying. We had a great welcome on arrival in Abraham and we had all our doubts resolved at the closing of the tours.

Super professional Enterprise. The professional who made our transfer was very friendly and made our trip even better and fun. The whole team is congratulated. Care of first quality.

What an amazing team!! Leonardo , Ana and Denis who followed our trip and all the tours with excellence!! Unforgettable experience and we will be back for sure. Very good mood, attention, willingness to doubt any day and time. Most importantly, following all protocols against Covid19. A big hug to all vcs!! Vcs are Top!!! Fodastics!!!

The top at the first time I found an organized Enterprise, try to fidelize the customer by offering a discount on the tours.The transfer is realizadp cpm they.Apart from the moment when the tours are closed the information is unknown, one said to me, at the point when you close a package of tours, and half an hour later they claim that the value has changed ..really very unpleasant to deal with an Enterprise without commitment and without a word making your experience an annoyance, even if you close a package of 5 tours, you need to get a discount first, and not cheap, they want to impose an absurd value alleging the guilt and the decree, and a discount.

We were very well received and served throughout the journey by the driver, whose experience and sympathy provided us with an excellent trip.

Very attentive and punctual! I liked it a lot, mainly because we wanted a private boat ride and they got it exactly as we imagined! Super indico!!

Punctual, but with problems. We took more than 1h 30m just to get out of the river, because of unannounced stops by Enterprise to look for people at the door! Initially, I was informed that there were two meeting points: Tijuca and bar. How surprised I was having to ride the whole city before the trip. On the turn, more difficulties. There was no guide to the van. We met with the driver and the van by chance, and he himself didn't know who was going where. I think these points have to be improved!