Our pick up point was supposed to be in Sheraton hotel , each email with voucher including night before the trip was confirming 7 am pick up time at the Sheraton , we arrived as directed 15 min prior pick up time , by 7.05 I asked concierge if they know where is our tour and was told that gray line never pick up from Sheraton . Main office located in Sheraton and concierge was able to contact your office and instead of manager handling the situation , your office sent me tour guy who yelled and scream at us after I showed him my voucher . He start throwing his hands at me and yelling that pick up point in the different hotel and he just a tour guy , then he said it’s no managers available abd told us to take a taxi to Hilton . By 8 am no one was available to pick us up at Hilton ether , I was calling and texting your customer service . No one answers the calls , only text and we’re keep telling me to wait , by 8.40 we finally got to the bus - this is 1 hr and 40 min later from original time ( meanwhile description of the your is 7 am plus 3 hr drive ) that what we were promised . I asked numerous times in my texts for contact info for the manager / answer was ok , but info was never sent to me and all my texts were ignored . I have a screen shot of each text with a time stamp . So instead of 10 am we arrived to the Buzios at 3 pm. Your guy was not prepared , road we closed , he said he wasn’t there for 20 years and doesn’t know anything . Ty our was supposed to be in English , he hardly spoke couple sentences in our language , the rest was in Portugal We paid $ 160.00 to enjoy the beach , sun , shopping . Instead we had fast not even good lunch and 20 min at the beach , got to the boat ride at 4.15 and after boat ride had exactly one hour to enjoy the town . Now it’s 11 pm , we still on the road back to Rio , another 1 he 30 min to go . No manager ever contacted us , nether I got his info from your reps . We wasted 8 hr on the road 7 am - 3 pm there , and 3 plus hours back This is the worse experience ever with your company , the worse customer service , not what we were promised and we thinking of canceling our next your with you and rebook it with another agency . We had a tour on 12/26 to crest redemption with other agency and your guy called and texted us on his way to pick us up , was not only on time but earlier . Here you changed pick up point , never even bother to call or text , sent confirmation text day prior with Sheraton as pick up point , yelled and scream at us , never provided with manager info and wasted beautiful sunny day traveling for 12 hours instead of promised day in paradise Very disappointing and poor service !!!
About Activity
What's Included
Includes
- Guided walk through Buzios
- Hotel pickup and drop off
- Buffet lunch at a high rated restaurant.
- Schooner ride (if option selected)
Excludes
- Gratuities
- Drinks and dessert
Departure & Return
Departure Point
- Departure Point: Pickup is available from most major hotels in the zones São Conrado, Leblon, Ipanema, Leme and Copacabana. Please stay at the hotel lobby 10 minutes before pick up time. Return point: Returns to original departure point at approximately 8:00pm - 9:00pm
Itinerary
Pass by the Rio-Niteroi Bridge on your way to Buzios and catch up nice views from Guanabara bau and surrounding areas.
Upon arrival in Búzios, the group is taken on a walk through cobbled streets rich with quaint charm, made famous by the French actress Brigitte Bardot. Walk through the famous Rua das Pedras and check out famous stores, many souvenirs and good food. If you are not taking the boat ride, take your time to visit all of it, besides the amazing Buzios coastline.
If you choose the optional cruise, enjoy the Buzios coastline from a different perspective and on a different way. Azeda Beach is among the most sought after by tourists. The beach is small, charming and with calm and colorful sea. It is next to Azedinha. They are divided only by a strip of stone, and in Azedinha there is no construction to hide the look of the forest. Each stop lasts around 30 minutes, and you can go to the beach instead of staying inside the schooner.
Surrounded by lodges, hotels and luxury condominiums, the beach has perfect calm waters for kayaking, as well as snorkeling beaches. It is no accident that it is an obligatory stop for the schooner trips. The beach is a favorite of foreign tourists, who find good infrastructure of bars and restaurants serving snacks and dishes based on lobsters and shrimps. The kiosks stand on a plateau, but they often spread tables and chairs in the sand. If you prefer to get away from the usual buzz of noise, walk to the right corner, a little quieter.
The beach has calm waters, and generally the warmest of the region, since it does not receive the cold currents of Antarctica. Take the opportunity to swim and snorkel in the shores at the far right. Along the extensive strip of sand, kiosks for all tastes spread tables, chairs and sun loungers.
The Bardot shore is always colored by the fishing boats. A walk along the boardwalk, dotted with wooden decks, benches and gardens, features the bronze sculptures of famous visitors such as French actress Brigitte Bardot and former President Juscelino Kubitschek. Residents and illustrious workers - the fishermen - are also honored there, through a beautiful monument signed by the sculptor Christina Motta.
Have a formidable lunch at high rated restaurant in Búzios. Enjoy a variety of local foods in a delicoius buffet. Drinks are not included.
Language Offered
Additional Info
Cancellation Policy
Reviews
Had a great day trip to Buzios. Enjoyed the boat and swimming opportunity. Lunch was ok. Many lovely restaurants open up for the evening so if you have time 2-3 days in Buzios might give more time to relax and enjoy. The bus trip was long. Overall 5 hrs in Buzios and 4.5 hrs to get there and due to storm 5hrs to get back to Rio.
This was terrible. The communication with people the boat was unprofessional. My group was told that we had to purchase extra scuba gear after we were on the boat and was too late. The DJ rarely translated what he was saying. They nickle and dime you for everything on the boat. Dont waste your time or money.
The three hour bus ride each was was a bit tedious. The boat ride was excellent. We stopped sveral times for swimming & snorkeling. After the boat ride we had a good buffet late lunch. This left just enough time to find the Brigit Bardot statue.
Visiting Buzios is a must! My husband and I enjoyed our visit via a tour headed by our guide Christina. She was friendly, professional and more than accomodating to all her guests throughout our trip. The boat excursion was amazing! We enjoyed snorkeling, swimming, samba dancing and slide on the boat which shoots you into the ocean! The lunch provided was amazing with many options. It was a great day ending with a beautiful sunset on the beach. Thank you Christina!
Had a great tour guide Marcia. I never heared of Buzios until I first search this site. It is a wonder place many beaches and the boat ride was amazing. My friend did the snorkeling and really enjoyed it. The trip is a highlight of the city. Going there once you realize there is so much to do and you can actually spend a week there. Now that I have been to Buzios I am planning to return to Brazil and stay an entire week in Buzio. A sort of hidden gem.
<p>Let me start by clarifying that Buzios itself was 5 star, but the organization of this tour was terrible. Firstly the tour bus broke down 15 minutes after pick up, and took more than an hour to fix. Then the guide decided to get another bus anyway.<br/> But, the guide Hugo, was not communicative, did not tell us what was going on and only spoke Spanish. Every time he made an announcement during the trip, we had to ask him to translate to English. After all that, Buzios was scenic, with beautiful warm waters, although the beach itself is small.</p>
<p>Not worth it too long, the trip is NOT 2 hours each way like they said. Picked up at 7am from hotel and spent 1 hour picking people up in a big tour bus. Then the actual trip was 4 hours. We arrived at Buzios past 12 and had lunch at an average place. The tour guide only said 2 sentences in the whole trip, did not explain anything or provide info about the place. The boat ride has horrible, ugly old boat, very crowded, not enough seats for everyboy or life jackets, it was more of a loud party boat than a cruze. Captain sailed the boat, while yelling through speakers entertaining the party, and Djing all at the same time. Then they left us at the main plaza in Buzios to walk around. Tour guide did not suggest anything to see or where to walk he said nothing. Buzios is an ok kind of hippie town with stores and restaurants but not much to see. Not worth the trip for me, would not recommend this tour.</p>
<p>This was great but we found since our translator spoke 3-4 languages on the tour he didn't say much in English but overall it was a great experience.</p>
<p>I really enjoyed this trip. We had a lot of fun on the boat drinking caiprinhas and dancing. The sea was very rough in the spots we stopped to swim and while it may have just been the weather on the day I chose, it wasn't very safe. One of the crew was an amazing swimmer and had no problem rescuing people that drifted out, but I did think they should've stopped people swimming it was so strong. Buzios is beautiful and makes a nice change from being in the city centre - it's well worth a visit. There was quite a bit of waiting around to board the boat after a long bus journey, but it was worth it nevertheless.</p>
<p>Missed hotel breakfast due to scheduled pick up time, then coach over 40 minutes late. Picked up by one coach to be taken to another then spent further hour driving round Rio picking up other passengers. Guide gave no information on either places passed on journey to Buzios or Buzios itself. Had booked the trip that included a walking tour of Buzios but told the one we were on included a boat trip for the beaches, we had no swimwear/towels, but, the guide wasn't bothered. Only found this out some 2hours into the journey. On arrival in Buzios refused to go on boat trip and agreed to meet guide later, found Buzios to be nice with cobbled streets, decent shops and lovely cafes/bars to stop off at, it also had many restaurants that caters for all people's needs, so in itself is worth visiting. For those booking the boat trip need to be aware that it took our fellow passengers 50 minutes to board the boat after arrival in Buzios, so in total just over 4 hours after leaving Rio. The return coach journey took just over 4 hours due to traffic in Buzios. Be prepared for a long day with 7 hours of coach travel and a very little information.</p>
<p>AWESOME food!!! Nice guide, great experience of the cuise. All in all it was an experirnce</p>
<p>We had a wonderful time in Buzios. The bus picked us up in front of a hotel and the ride from Rio to Buzios took about 2 1/2 hours. The tour guide was great and gave us lots of information, which made us fully enjoy the trip. At Buzios we chose the option to go to one of the beaches instead of on a boat tour since we stayed only one day going back and forth. It probably makes sense to stay at least 2 days if you want to enjoy both the beach and the boat tour. We were taken to a nice restaurant for an excellent buffet. All in all, thumbs up!</p>
<p>I was very disappointed with my experience during this trip. In my trip, the entire group spoke Spanish and Portugese and I was the only one who spoke english. I felt like a burden for the guide who was translating. Furthermore, the trip itself isn't worth it. There are better beaches and swimming spots in RIo or near Rio for the amount of time offered. The experience itself was terrible/ On the boat in Buzios, none of the crew spoke any english and I was generally just left alone. Terrible waste of the day</p>
<p>Worth doing. The boat ride around is a must, that will take approx 2 hrs then you should have a good hr to walk around the small city sqare. Not much shopping here but good food.<br/> Our guide was only ok, his english was not goid and he really couldnt be bothered to make any effort. The buffet lunch was nice.</p>
<p>Good trip, however the cruise was conducted in Portuguese so had no idea what was being said, I booked an English speaking trip so was expecting this to be translated.</p>
<p>This tour is really just transport to Buzios instead of an actual tour. The trip to Buzios is worth it though, however there were a few issues with this trip:<br/> tour guide only spoke English when asked<br/> it took 4 hours to get there and 4 hours back, instead of the advertised 2 hours<br/> the bus' gearbox would not work so we waited 30mins on the way to Buzios until all of the tour passengers pushed the bus to get it going again<br/> the tour guide did not provide any information, history or recommendations on the town<br/> the tour guide was dropped off before all of the tour passengers at 10pm</p> <p>We did not take the optional boat tour and instead caught a water taxi to a nearby beach which was great! Overall if your are stuck with options to see Buzios in a shor time period then this trip is fine, however we were not pleased with the guide or what was provided.</p>
<p>Buzios is a beautiful place I definitely recommend visiting, but I don´t recommend this tour. <br/> The pick up from our hotel was late.Once we were finally on our way unfortunately our guide was taken ill, this resulted in us having to stop and wait for an ambulance-truly traumatic for the guide, and we were glad to learn she was ok. However during this process there was no communication from the driver,or an apology from the replacement guide.It took us 5 hours to get to Buzios.<br/> The replacement "guide" Isaac Jorge is what I can only describe as incompetent. On arrival we were all ushered to the boat, we had not booked a boat tour as we wanted to spend time walking in Buzios and relaxing.As such we questioned this with Isaac, who said it was included in what we had paid (having looked at our booking) and then walked everyone to the boat.No other option was given. <br/> The boat was the most ridiculous thing I have ever experienced.The whole thing was focussed on pushing photographs and making money from over-priced drinks, or small boats which came to our boat to try to sell things. Worth noting for any English speakers, no one on the boat speaks English.<br/> The boat lasted about 2 hrs, once we finally got back to land our "guide" informed us he had a problem and that we needed to give him extra cash to cover the cost of the boat.We advised we hadn't budgeted for this and were confused as he said the cost was included and weren't given another option.He walked off and we went for lunch which is included, which was mediocre at best.During lunch, when we were eating, we were further pushed to buy pictures from the boat.<br/> After lunch as we were leaving the "guide" approached us again about the boat cost.We offered to pay the money to the website on our return, but he said this was no good he had to have cash right now.When he realised we could not give cash, he clapped, said ´well done´and then walked off. <br/> No tour of the town was given.No translation into English given on the journey back.</p>
<p>The trip was very enjoyable - Isaac was a great guide. The bus was very luxurious and comfortable, and the trip to and from Buzios was relaxing. When we got there, we went straight out on the boat trip. The boat trip was too long (2 hours 15 minutes) for what it was (we didn't go very far) - we stopped 3 times, each time for 15-20 minutes for people to swim. One stop would have been enough, and the trip could have been cut to no more than 90 minutes. But it was still worthwhile. Buzios was lovely - but we only had 75 minutes to walk around. As previously mentioned, the boat trip should be shortened, leaving more time to see Buzios. Still, overall a great trip!!</p>
<p>Had a great tour, definitely worth it. We opted for the option with the cruise- which was the best part of the trip. Buzios is a really cute town and I enjoyed the visit. We drove to Buzios from Rio (about 2 hours), then had some free time in the town (about 30 minutes), got on the boat and toured around the island. There was music playing, caipirinhas being made, you could jump off the boat to swim, and lots of fun people on the boat! Then once back in town we had time for lunch, and went to a great restaurant. Beware though- whatever you don't eat there we had to pay for- the message was in Portuguese and we didn't know. <br/> The only negative was that it took a long time in the morning to do the pick ups from all of the hotels. We were supposed to be picked up at 7am but no one showed up til 7:35, and then we had to to pick ups until around 9ish.</p>
<p>Travel time is 3 hours not 2. Too long for a day trip in an uncomfortable bus with a loud and abrupt guide. We did not take the boat trip option, but wanted to spend our time on the "beautiful beaches". Really there were only a harbour in walking distance and the water was so dirty you couldn't pay me to swim. Quaint little town and maybe a nice resort for locals but not an international tourist destination. If you go take the boat trip or rent a taxi on the square just off the jetty to take you to a descent beach.</p>
<p>Originally this tour was going to canceled because they did not have enough people when I called to confirm. They told me to call the next day and they teamed us up with another group. No walking tour. But we did get to go to Buzio's, which was beautiful. Did our own thing there.</p>
<p>Wonderful Day Trip! Would do it again in a heartbeat.</p>
<p>Buzios was amazing definitely go see it. But it was suppose to take about 2hours to get there and instead it took 4 hours. Wish we could've spent more time there. Also tour guide asks if you want to stop at a t-shirt shop on your way say "NO" trust me not worth the waste of time.</p>
<p>There was a delay to pick us up in the morning, so we arrived to Buzios one hour later. The guide was ok. It is more a transfer service than a tour per se. The trip by boat is not included.</p>
<p>We didn't get to go to Buzios and were disappointed by that. But the trip to Sepetiba Bay did turn out nice.</p>
This was a great trip out to Buzios. The service was good from the hotel pickup to the drop off. In Buzios, we were on our own to sightsee and take a tour of about 12 islands. I will use the services of this tour operator again when I return to Rio de Janeiro.
Of the six tours I did in Rio, this is the one I enjoyed the most.
AWESOME! I wish they told us to bring out swim suits as a boat tour was optional.
I really liked the beaches, the diving experience was very good, thanks to the fact that the camerawoman gave food to the fish, so they were all around, we couldn't go down on the beaches because they are very small, so I always went around the boat I needed more communication from the tourism agency and unlike another trip, the guide did not go on the boat with us and some other minor details, the food place is very good, the people very friendly, with a view of the port Incredible and the drinks and desserts at very affordable prices.
Wonderful tour, excellent service and very educational. Thanks also to the guide Cesar Castillo who did his job excellently
They didn't get to look for the agency. They still don't give a reasonable explanation. I have asked for explanations and return through the app and now they ask to evaluate without giving the least explanation. Unusual !!!
Excellent,although it takes a lot of time to pick up passengers.Recommendation: start earlier pickup and also use one of the stops on the beach, to enjoy and swim, everything else very well our guide and lunch 👍
Very nice walk! We did yesterday 17/11 had a super nice day. The restaurant where we had lunch was pretty much there. The rest of the excursion super well, especially our guide Flower !! Very friendly, activates all the time explaining and telling us the walks and history of many of the places. Highly recommended Flower!! Thank you!!
We traveled with my husband in October 2018, we enjoyed every tour, through the city, the sea and the pleasures of typical dishes, as we wanted more, we return.
Recomiendo la excursión. Quien tiene deseos de vivir cada momento también disfrutará el viaje en bus. Bello Buzios..también en invierno.
We went on an excursion to Buzios. The place is very nice, worth knowing. Very different from Rio de Janeiro. The boat ride is good, but you can't go down to any beach. Just throw yourself in the water off the boat, but it's fun.
From the pick up at the agreed point, to the end, very good walk: the guides very prepared and concerned for each and every tourist, plus an excellent selection of the places of Búzios to know in so few hours. Special and honorable mention for the restaurant staff in which we have lunch.
We did an all-day excursion with the Enterprise Rio 40, we were taken by catamaran throughout the afternoon, we made 4 stops in which we were allowed to snorkel, without words beautiful as always Buzio, we stopped at the beach Joao Fernandez and well everything beautiful, and so we threw ourselves in three more places and the last was the beach of Tartaruga, above the boat everything very cute could be taken from water to a caipirinha. Then we got off at the port and had lunch in a place in front of the square and the food was by weight. Beautiful trip highly recommended.
<p>Le guide qui vient après une heure de retard, qui ne parle pas français, à peine anglais et qui se permet de nous dire quand on lui fait remarquer le retard si vous n'êtes pas contents je ne vous retiens pas vous pouvez descendre. Qui nous lâche sur la place vous n'avez pas réservé le bateau donc vous nous attendez ici jusqu'à 15h on ira manger après. La seule prestation que nous avons eu c'est le transport. Zéro visite guidée. Franchement déçue vu le prix qu'on a payé on aurait économisé beaucoup en prenant seules un billet de bus depuis Rio. Je le déconseille fortement. Au vu de la prestation fournie, cela mérite remboursement.</p>
<p>Je ne recommande pas du tout à moins que Viator trouve un nouveau partenaire local! Nous n'avons pas eu droit à ce qui était prévu au programme, nous avons seulement eu le transport en bus et une fois sur place plus rien! Pas de visite guidée comme vendu dans la description. Le 'guide' était très désagréable!</p>
<p>L'agence à oublié de nous récupérer à l'hôtel c'est tout simplement scandaleux, j'ai une attestation de l'hôtel à votre disposition sur le fait que nous étions à l'heure le matin pour attendre cette sortie que nous n'avons pas faite.</p>
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