Seamless process. The driver was very polite with great attention to detail. I would Highly recommend!
About Activity
What's Included
Includes
- Private transportation
- Bottled water
- Parking Fees
Excludes
Itinerary
Language Offered
Additional Info
Cancellation Policy
Reviews
Driver was highly visible and made our hotel transfer super easy. Appreciated that they stayed in contact before we arrived and when we landed.
After 26+ hours travel, my driver was very easy to find when I came through the airport, making the process of getting away and to my hotel completely stress free. Friendly and knowledgeable, my driver told me about a few highlights for sightseeing during my stay, and also what to be careful about as a solo traveller. Very positive and safe experience. I highly recommend booking with this company, especially if travelling alone and feeling nervous about arriving and getting to your hotel safely.
Even though the roads were congested due to election parade, Osvaldo was patient. He found a way to drop us right at our hotel. He kept us engaged in good conversation though the trip.
On time with great communication. Friendly and knowledgeable about the city and activities. Safe driver
The company was very flexible. Our flight time changed so we changed the pick up time and they were able to adjust.
Driver was on time and friendly. Was very knowledgeable about Rio de Janeiro. Almost turned into a tour guide. Answered all of our questions.
We had a smooth and easy time with the service. Excellent service with this agent. Will book them up again.
Great driver , told us about the city Pointed out different things to see and do Lots of traffic but he got us around safely
We used them for arrival and departure. They were outstanding. Osvaldo and Vinnie are Excellent drivers, punctual, good communicators and very pleasant. Osvaldo gave us so many good recommendations for sightseeing, shows and restaurants. Much appreciated. Their cars are clean comfortable and able to accommodate 2 suit cases and 2 carry ons. The same cannot be said for uber and the taxis. Well worth the price. No hesitation in using them again on our next trip to Rio
The driver we had was on time and very friendly. He showed us some sights while taking us to the hotel and made my initial experience in Brazil safe and welcoming!
Driver's company was in constant communication via email and WhatsApp. He was waiting for me exactly where he said and with a sign with my name. Water and music was provided on the way and my luggage was taken to the front desk.
Removing one star because our initial driver canceled. They said it was due to a problem. They sorted it out but we have to wait for the new driver to arrive. Good thing I have phone service and saw their whatsapp message when we were about to leave the luggage area. However for the price you would expect that someone is already waiting for you as you get off the airport.
Never responded to communication the day before. Never showed up at the airport. A total disaster. Don’t book with them
Very professional. On time. Very helpful. Great conversation explaining so much about brazil. I would use them again
Marcelo was amazing. Great communication & friendly. Courteous & punctual. Would definitely use again.
Excellent experience from start to finish. The service was truly seamless, especially after a long flight into Brazil. I really appreciated the consistent communication leading up to arrival, and the thoughtful touch of sending a selfie of the driver so I knew exactly who to look for at the airport. Marcelo was professional, friendly, and an excellent driver. He got us to the hotel quickly and safely. Highly recommend this service for a stress-free arrival.
We had issues with our flight and the driver was not flexible with the time to pick up and so we ended up losing our service and couldn’t rebook for a later time (same day) when we actually arrived. Paid money for nothing and was hard to communicate to the service provider during a very difficult time at the airport. Everything else went wrong that day I was hoping at least one arrangement would have been able to be pushed back so we would have a ride in a foreign country. Very disappointed.
Communication was good when confirming my pickup. The driver was there on time waiting for us when we arrived. The car was clean and comfortable and got us to our hotel with no issues. I would use them again
We found this to be a friendly and efficient car service We would recommend this service to anyone travelling to Rio.
Excellent. My flight was late but the driver was waiting for me at the airport. He was courteous, very friendly. I would definitely use this airport transfer company again.
Booking was very easy, both the airport and other pickup. Both Carla and Larissa were quick to reply and were great at making sure I was up to date on my bookings. The drivers were respectful, professional and on time. I had issues with my luggage not arriving in Brazil and I took longer than expected, the driver was made aware and waited longer than needed which as a single traveler I REALLY appreciated. Will be using this company again in my future visits.
Great communication! Pick up and drop off sent smoothly! Driver was in constant contact to ensure I could easily locate him. Additionally, the vehicle was clean and newer. Very professional from start to finish!
Easy to book. Driver was amazing . Very informative and English was perfect ! He was very personable
Overall a nice ride from the airport. My driver was not in a suit and there was no water offered which would have been nice in the heat. With the extra traffic for carnival my driver was late picking me up so that was a bit concerning.
Our driver was waiting for us at the arrivals area which was perfect for us as we were very tired after our journey to Rio. His vehicle was clean and the aircon was welcomed.
Great car, excellent and very informative driver. The best transport service that we ever had for many years of traveling
100% recomend this service , driver was outstanding from start to finish , lots of interesting information on rio on the drive in
Our flight was delayed by 9 hours, yet we were met at the airport by a very friendly and helpful driver ( Ian at Rio de Janeiro ), He did an amazing job and is a credit to Viator
We received a WhatsApp message from the driver and we were able to tell them we had arrived. The driver was waiting for us with our name on a sign. The driver was very courteous and pointed out things along the way to the hotel.
Excellent airport pickup in Brazil—my driver Ian was on time, friendly, and easy to find, and the car was clean and comfortable. He helped with our luggage so it was easy to get to his beautiful car. Communication was smooth, the drive felt safe, and the service made arriving in a new place stress-free. Highly recommended for anyone needing a reliable airport transfer.
I sent the following message to the service provider via the Viator "message provider" link the afternoon before our scheduled airport transfer on Jan. 6: Our flight into Rio has been delayed for some of our group and won't land until 10AM January 6. We need to reschedule our transfer. Please let me know if this is possible. Our flight was originally scheduled to arrive in Rio at 8:20. They likely used WhatsApp to correspond with their clients which I do not use. We were NOT provided with enough details about pickup time and location. We eventually hired a taxi to take us to our hotel.
Our driver was Carlos. He was on time, kind and spoke English really well. The entire ride from the airport to our airbnb was seamless. I would highly recommend this company for a transfer.
The response is a little minimal, but once they know you’ve landed they are very responsive and patient. Car was extremely clean and driver was great!
Never showed up. Tried to message no response. Incredibly disappointed. Had tired children with me after a long flight waiting at arrivals for 15 minutes looking around. Ended up having to get a Taxi. I am looking for ways to get a refund. AVOID THIS PROVIDER.
Wet good service. The driver was waiting with signage and we were on our way to the hotel in minutes after leaving the arrival hall.
Waiting for in on arrival with clear name board Very courteous and helped with luggage Car nearby so no issues
Our driver was kind and punctual . He pointed out sights of the city as he drove. He was friendly and efficient.
We spent 20 minutes looking for him and and I was unable to reach the company by phone. When we did locate him, he spoke no English, so not a great experience.
The hubby and I were promptly picked up by driver, Carlos. Communication prior to arrival was excellent! Mr. Carlos was very friendly, professional and courteous. I strongly recommend and wouldn't hesitate to use this company again.
We were staying at a hotel in Barra da Tijuica which is quite a distance from the airport. It was our first time in Rio and decided to book this hassle free transport instead of looking for the Uber location outside the terminal. Well worth the extra money as it wasn't that much more!
We had 2 large pieces of luggage and 1 small carry-on. Although the car was small, he managed to fit everything in the trunk. We were provided with 1 bottle of water and a snack for the 40 minute drive to our hotel.
Everything went smoothly. Driver was waiting right outside customs. Drive was great. Driver was Very cordial.
Driver was friendly. Wish he would have shared information with us as we were passing by interesting site, but had no idea what we were looking at.
Driver was waiting on us at the airport. He was polite and efficient. He answered all questions that we had.
Our flight was delayed and we could not find the driver therefore we had to find another ride to our condo in Rio de Janeiro. This was not a good experience at all a total fail on your part.
Very god service. Moreover, the fact that our driver was dressed with a suit made it so easy to identify him at airport. Also, our flight was delayed by 2:30 and our driver was still waiting for us. 5 stars service.
It was really easy to coordinate our pick up. Our flight was delayed, but our driver waited for us to arrive. I recommend messaging the team with how many bags you have so that they will send a driver with an appropriate vehicle. I recommend this service for sure!
The driver was on time, professional, had a nice safe car and was easy to talk to. I felt very safe!
Excellent - driver waiting with our names as we exited - quick, efficient transportation airport to hotel -
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