Fairmont Rio De Janeiro Copacabana

Extremely comfortable and welcoming experience. The fairmont provided an excellent home base for our trip, and the staff were very impressive. Overall, we didn’t spend significant time in the hotel or using amenities however it served as a comfortable home for our trip.

Fantastic hotel! My wife and I stayed at the Fairmont Copacabana and absolutely loved it. It has easily become my favorite hotel in Rio and will now be our go-to whenever we visit. The Fairmont provides a true five-star experience, but at a much more reasonable price than hotels like the Fasano or Emiliano. The location is excellent and very convenient, the views are outstanding, and the staff are consistently friendly, polite, and attentive. Our room was beautiful, extremely comfortable, and very well appointed. The breakfast is fantastic, the restaurant is excellent, and the views from the pool area are simply stunning. There are actually two pools, with plenty of comfortable places to sit and relax while enjoying the incredible views over Copacabana. We also used the hotel spa and thought it was excellent. The treatments and facilities were great, and having such a high-quality spa right in the hotel was incredibly convenient. What really stood out to us was the attention to detail throughout the hotel. Everything feels thoughtfully done, and the service makes the experience feel genuinely special. I really can’t say enough good things about the Fairmont. We absolutely loved our stay and have found our new favorite hotel in Rio. Highly recommended!

Beautiful location, but seriously lacking in service The location of the Fairmont Copacabana is genuinely breathtaking, and the rooms are clean, well maintained and comfortable. The food was also decent. Unfortunately, the overall service fell considerably short of what I would expect from an expensive five-star hotel. There were multiple incidents during my stay that made the lack of service particularly noticeable. On one occasion, I went to the hotel’s beach club and stood waiting directly in front of two members of staff for more than two minutes while they continued sitting, chatting and laughing with each other, seemingly oblivious to me. When one eventually acknowledged me, I was rather aggressively told that the beach club service was only for hotel guests. When I explained that I was in fact staying at the hotel, this was challenged again. Only after providing my name and room number was I finally shown to a chair. I subsequently mentioned the incident to the concierge, but their response was remarkably uninterested. There was no real acknowledgement or attempt to address what had happened. There were also repeated issues with food orders, with items being forgotten and having to be requested multiple times. Having to repeatedly chase basic elements of an order is frustrating at any hotel, but particularly so when paying five-star prices. The physical hotel and location are beautiful, but unfortunately the service does not match the setting or the price point. A five-star hotel should not leave guests feeling as though basic attention and courtesy are an unreasonable request. There is clearly a lot to like about the Fairmont Copacabana, but the service needs significant improvement if the hotel is to deliver the level of experience its five-star positioning promises.

We had an absolutely wonderful experience at the Fairmont Rio de Janeiro. From the moment we arrived, the service was impeccable, warm, and attentive, making the entire evening truly special. The dishes were spectacular — beautifully presented, full of flavor, and prepared to perfection. Every course was a delight and made the experience even more memorable. A very special and heartfelt thank you to Vala Braga, our waiter, who was simply exceptional. His professionalism, kindness, attentiveness, and genuine care made us feel incredibly welcome. He went above and beyond to ensure that everything was perfect throughout our meal. Thank you to the entire team for such a fantastic experience, and especially to Vala Braga for making our evening unforgettable. We will certainly be back and highly recommend this restaurant to anyone looking for outstanding food and exceptional service in Rio de JaneiroWe had an absolutely wonderful experience at the Fairmont Rio de Janeiro.