Very high quality and peaceful vacation, wonderful staff
Hotel Terminal Palace & Spa
Address: Viale Regina Margherita, 100Availability
Description
Facilities
Reviews
Extremely rude from beginning to end. The receptionist was not able to help no matter what I’ve asked. Her answer was “ I am not authorized to give me the information!” When I got annoyed and ask her for her name, and to call a supervisor she said she is not authorized to do that either! 😂😂. Their 4.1 review score is true to their attitude. Businesses like this have no place in hospitality business.A joke if you ask me and I’ve been working in hospitality for 25 years.
It was my first time staying at this hotel and I was more than satisfied. The location is perfect – right next to the beach with many events nearby, yet the hotel itself is peaceful. We had a beautiful sea view, the staff in the restaurant were extremely kind and always smiling, and the food was excellent with a wide variety constantly replenished. A wonderful experience that I would highly recommend! 🥰
Lovely hotel. Clean and comfy room. Gorgeous location - room overlooked the beach 💖 Provided a kettle for me. Helpful at front desk, and quick to reply to emails (we had some travel issues). Option of underground parking which was I thought pretty high at €30/night, or off site for €15/night.
Friendly staff. Right on the beach. The parking was already full when we arrived so instead we paid for street parking. The room was clean, needing a few updates. Shower was small but larger than most European showers. The balcony was nice and not too small. The elevators are small and with COVID and there only being two sometimes was difficult to find it empty. We order the attached restaurant for dinner, the entrees were fine and the desserts were delicious. We were looking forward to the breakfast but unfortunately we’re told we could not have our dog when we went, completely understandable just would have been nice if they would have told us this upon check in. All together a nice stay with minor inconveniences.
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Monday through Friday 9 am to 7 pm EST
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