Hotel Reykjavik Saga

The hotel was nice, but there were some issues with it for sure. Starting off, some perks were having really nice complimentary breakfast every morning starting at 7:00 (Perfect if you have an early tour) Another convenient thing was it being in the city center . Some down sides of the hotel was that the WiFi was really poor in our room, the room was very dusty, and the view not being great. All in all this is a solid 4.5 star hotel.

Good choice for staying in Reykjavic Iceland, modern boutique hotel within easy walking distance to sites in town. Saga Hotel is located near the pond (across from bus stop #2) and only a few minutes walk into town or down to seaport. Saga was very clean and hotel staff very friendly. Our room rate included buffet breakfast which offered many food options and was excellent start to the day (tipping is not common in Iceland). Hotel has it's own restaurant & bar for convenience, but many other food options are close by. Our twin bed room was smaller sized but efficient layout, key card was required for room access and elevator use (for hotel security). Wet bathrooms had overhead rain showers, heated towel bars and modern finishes. Interesting how AC is implemented by opening louvered windows (also very common in Iceland). Enjoyed our stay and would look forward to returning.

Amazing service. Rooms immaculate. Breakfast was above and beyond! I would recommend if you're staying at another hotel, to come here for their breakfast, its that good. We were even offered early morning food from their small store on the day of our flight since the breakfast area was not yet open. Would recommend, this is the place to be.

Update: The weekday night manager came on duty and was superb. He apologized—something that seemed beyond the front desk before then—and actually explained why we did not receive a good room or why there were limited options. All of which should have been done when we arrived. I would stay at any hotel where this young man works. He is the definition of first-class. I cannot re-rate to 5-star because of the initial experience and subpar room, but it is a lovely hotel with a nice location (and great food!). My experience so far has been a 1-star. An interior room next to the lifts is not a deluxe room. And there is a fan going as if someone smoked and they had to clean it out. For paying their premium prices, it’s an absolute embarrassment and the desk gives nothing but excuses. If you choose to stay here contact them ahead of time to be certain you do not get the last room in the inn. Attached are photos of our view (yes, that’s a glass wall reflecting the opposite side of the building), and the pitch black shower!