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Description
The Hotel Plaza Grande is an exclusive five-star property located on Plaza de la Independencia, the main square of Quito’s Historic Center, declared a UNESCO World Cultural Heritage Site. Its imposing colonial architecture and meticulous restoration make it one of the city’s most emblematic hotels. The hotel features 15 suites, elegantly appointed with classic details that evoke the viceregal era. All rooms are equipped with bathtubs and complimentary amenities from the prestigious brand L’Occitane, ideal for relaxing and enjoying an unforgettable stay. Guests can savor Ecuadorian cuisine at Cafe Plaza Grande, which serves traditional dishes accompanied by live music during special seasons. For those seeking a more relaxed atmosphere, Bar 1936, located on the lower level of the hotel, offers signature cocktails, gourmet bites, board games, and a billiard table in a warm and sophisticated setting. Its privileged location makes the hotel an ideal choice for couples, families, and solo travelers who wish to explore the Historic Center on foot, surrounded by art, culture, and unique monuments.
Facilities
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
Stayed here to explore historic Quito and so glad we did. They were having some renovations and that did not effect the service at all. From the moment you arrive you are greeted as a vip. Check in was simple we were escorted to our room 33 which was gorgeous. We had a partial palace view. It was a little noisy but quite down about 9pm.
The room was spacious as was the bathroom. We had a complimentary bottle of wine and chocolates as well.
The restaurant was very good and certainly reasonably priced.
If we make it this way we will stay here again.
They have a terrace view of the Grand Plaza Quito which can not be beat. This is a 5 star hotel and it lives up to its reputation Their restaurant is excellent serving Ecuadorian food.
The rooms have unique decor and have showers and bathtubs.
My husband and I are fairly well-traveled, and I can say without hesitation that our stay at the Plaza Grande was one of the finest hospitality experiences we've ever had.
The hotel itself is beautiful: our Royal Front King on the third floor was spacious and elegant, the location on Plaza Grande puts you steps from everything worth seeing in the Historic Centre, and the restaurants and breakfast were excellent. But what makes this place truly wonderful is the staff.
We arrived from the airport at 1:30 AM after a long travel day, and the welcome we received set the tone for the entire stay. Luis, the night manager, went well beyond what you'd expect. He took real time to give us thoughtful, personal recommendations for restaurants and the neighborhood — many of which we followed and loved. When my husband had a pre-dawn pickup for a Cotopaxi excursion, Luis quietly made sure he had breakfast waiting and a packed sandwich for the road. That kind of anticipatory care is rare.
Mauricio was equally remarkable. When I came down with a stomach bug I'd picked up outside the hotel, he called personally that morning to check on me and sent up fresh fruit, croissants, and aromatic tea. It was the kind of genuine, personal kindness we've honestly rarely experienced at a hotel.
The staff also marked my husband's birthday with wine, cake, and cookies — a thoughtful surprise we hadn't asked for or expected.
The housekeeping team was consistently meticulous and warm. From arrival to departure, every member of staff treated us as if we were the only guests in the hotel.
We will be back, and we'll be telling everyone we know. If you're considering the Plaza Grande, stop considering. Book it.v
Beautiful hotel in a great location to explore the old city. Excellent service. Breakfast was delicious. Highly recommend. The staff were so friendly and took such good care of us. We had a room on the second floor facing the plaza and we had a gorgeous view.
We were extremely happy with everything here. Service was wonderful. They kindly accommodated a late night arrival with a smile, warm towel, and welcome drink. The staff was also extremely responsive when I was texting them in advance of our stay with a couple of questions.
We had an outstanding room on the third floor corner with three balconies, two of which overlooked the plaza. Beds were very comfortable and the sheets were high-quality. A welcome bottle of wine and chocolates in our room were very nice surprise. Location is central to a lot of things we wanted to do, and an inexpensive uber ride to things that weren’t walking distance. We felt very safe walking around the streets near the hotel.
